right, so the £180 withdrawal went in on the wednesday night and by friday it was still showing as processing which had me twitchy, i'll admit that. i sent a mesage through the contact form rather tha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
i don't put much in, £10 a week, so i asked before opting into anything. case 20465 came back with the wagering figure, the max bet while a bonus is live and the game weighting sheet attached. f... See more
I had a daft one where i'd deposited twice by accident, same £20 within a minute raised it as ticket 51380 and the second one was refunded to the card by the tuesday they pointed me at the depos... See more
nothing dramatic to report, which is the point. same laptop, same browser, three or four evenings a week since the spring, and the lobby opens in a couple of seconds every time. oh, and the £5 mini... See more
Company details
Written by the company
Compare non GamStop casinos for UK players, with a focus on casino selection, bonus offers, payment options, withdrawal conditions, and platform features.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
kept the transcript
kept the transcript. asked at 6:12 why a bonus had not applied, agent replied 6:14, checked the deposit timestamp, applied it manually at 6:21. clear to follow the whole way.
I had one shoe on already
I had one shoe on already. the message centre kept the wagering answer for later quietly decent
Registered during lunch and played two…
Registered during lunch and played two quick sessions. The site looks plain, but the useful pages were easy enough.
small casino detail
small casino detail: I took the casino cashback because date and amount were shown clearly — fair enough
pending at 9pm
pending at 9pm, approved by 11, £48 cashout in the wallet befor midnight
My weekly limit blocked payment
quick note from my casino session
quick note from my casino session: my first pass through the casino profile was less messy than expected
Requested £60 to debit card before…
Requested £60 to debit card before work; it went approved before breakfast. that was enough for my first test.
Favorites saved after logout
Opened case #8206 about missing spins
Opened case #8206 about missing spins; support checked the reward tab and restored them after refresh. That was the part I remembered after logging out
All done on the phone
All done on the phone, bus into Leeds. Photo of the driving licence, selfie, both uploaded through the browser rather than an app. Upload bar, then a pending notice, then nothing for an hour. Asked on chat and Callum said the queue was longer on a Monday and gave me a two hour estimate. Verified in ninety minutes, so near enough. £50 out the same evening.
email agent checked ticket 39055 Tuesday
quick note from my casino session
quick note from my casino session: the £ balance did not jump around when I moved to my phone
The jackpot slots are grouped together…
The jackpot slots are grouped together with the current totals showing, so I can see what's climbing without opening each one. Small touch but I use it.
Session reminder popped up.
I switched from phone to laptop just…
I switched from phone to laptop just after lunch. Favorites, transaction history, and account settings followed the login cleanly.
half-awake
half-awake, still noticed: minimum deposit was visible before claim, so the casino bonus felt optional.
Three days in
Three days in. So far all I have done is set a daily deposit limit and play a few penny slots, and both parts were easy to find.
not a big story
not a big story, just game contribution was visible before claim, so the casino bonus felt optional small thing, useful
The promo cards are loud
The promo cards are loud, small thing. Tap into one and the actual rules are readable though.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
