Gbkits Reviews 

252
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very responsive to questions via email and phone. Equipment (balls, cones etc) arrived within 24 hours of order! When I asked about kit sizing Graham delivered a sample to try before ordering a full... See more

Rated 5 out of 5 stars

Probably the best service I have ever received. I was looking to order training gear for a full squad with different sizes, initials, club logo etc. every question was answered simply and if there was... See more

Rated 5 out of 5 stars

As a club, we’ve dealt with Graham at GB kits for a number of years. Great company, always try to accommodate our requests and very supportive of small clubs like ourselves. Leighton. Chairman (se... See more

Rated 5 out of 5 stars

Responded quickly to my quote request. Got things processed really quickly once my order was placed. Received the order ahead of when I expected, and GB also were willing to drop off in person to... See more

Company details

  1. Soccer Store

Written by the company

Teamwear and workwear with in-house embroidery and printing services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

252 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(252)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

I was very please with the quick turnaround and the interaction with GBkits as I wanted to amend my order. They were very proactive and professional.

February 21, 2024
Rated 1 out of 5 stars
Gbkits logo

Reply from Gbkits

Thank you for the feedback. This blazer was selected by the college and its a popular range with many corporate businesses. We have also offered exchanges for students if the size didnt fit. Good luck with the rest of the course 👍

Rated 5 out of 5 stars

Great customer service

Great customer service. I ordered the wrong size trousers for my son so I emailed them to ask how and where I returned them and to reorder another size (I bought the kit bundle)
I got a response the same day with instructions with the address of where to return and I had the right size trousers within days!

October 11, 2023
Rated 5 out of 5 stars

Good customer service when things go wrong!

Despite having issues with the supplier, I was kept informed and they did their absolute best to provide me with a timely resolution. I will order from them again because of their customer service. When my item did arrive it was well packaged, excellent quality and worth the wait.

October 9, 2023
Rated 1 out of 5 stars

Had to wait over several months before…

Had to wait over several months before I got my order

September 15, 2023
Gbkits logo

Reply from Gbkits

Thank you for the feedback. The order was in 2 parts and the initial part of the order was dispatched within 2 weeks. Once we were made aware that the tool kit was not delivered, a replacement was sent out straight away. This has been looked into and resolved for any future orders.

Rated 1 out of 5 stars

Did not receive

September 1, 2023
Gbkits logo

Reply from Gbkits

Thank you for your feedback. We have checked and the item is currently with royal mall and if you check the tracking details it is enroute and should arrive tomorrow. There has been a delay with the Royal Mail package and apologies for this delay. The item has been shipped out within 5 days of placing the order and it does mention on the site it can take up to 28 days so you will receive it in good time.

Rated 5 out of 5 stars

Excellent

Quick, straightforward, and a speedy resolution when the size ai ordered wasn't correct

August 29, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look