A good experience and item as described. I had great tracking initially but on arrival in UK, I was unable to see where item was! I contacted Grandado and had a quick reply with the UK tracking code... See more
Company replied
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Review summary
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Product did not fit,contacted company, and was offered a increased store credit, which I declined.A full credit was deposited to our Paypal account without any dramas.This is a happy customer
Company replied
My clock temperature was not accurate. I was sent another clock without delay and so far the temperature is reading correct.
Company replied
I placed an order without creating an account by using Paypal. As soon as I placed it I realised I had ordered the wrong colour. I thought I would have a real problem correcting that as I had no acc... See more
Company replied
3.9
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Grandado
Hi John,
Thank you for your review.
Glad the process was quick and hassle-free for you!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Fantastic service and product.
February 6, 2025
Unprompted review
Reply from Grandado
Hi Cyril,
Thank you for your review.
Fantastic to hear you’re happy with both the service and the product!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
I was actually impressed with my first…
I was actually impressed with my first order. I paid an extra £1.75 for Fast shipping with track and trace.
The speed at which it was delivered, recieved notifications on 17Track.net throught (packing order, processing order, in transit...etc!) Alot of items i saw on amazon are exactly the same but 2x cheaper on Grandado which made me think that some retailers on amazon over price the actual same goods you will find on Grandado. I will definitely buy again.
February 27, 2025
Unprompted review
Reply from Grandado
Hi Jackie,
Thank you for your review.
Glad you had a great first experience with fast shipping and tracking!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
They sent what I asked for, it worked and di6 take too long.Happy daysdaysp
They sent what I asked for
February 25, 2025
Unprompted review
Reply from Grandado
Hi Ms. Mary,
Thank you for your review.
Glad everything worked as expected and didn’t take too long!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Grandado
Hi Stephen,
Thank you for your review.
Great to hear you had an excellent experience!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Absolute scam
Absolute scam. Ad designed to be misleading for hearing aid batteries. 10 times the price & a month to deliver
February 3, 2025
Unprompted review
Reply from Grandado
Hi Gareth,
Thank you for your review.
Sorry to hear the pricing and delivery time didn’t meet your expectations! I will contact you via your email address, hope we will find an agreement.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Fake Bicycle Helmet
Bought a POC bicycle helmet and the buckle to fasten the straps completely fell off. It wasn’t attached at all. I have doubts that the helmet is legit now which is very dangerous
March 1, 2025
Unprompted review
Reply from Grandado
Hi Daniel,
Thank you for your review.
Sorry to hear about the issue with your helmet! That’s definitely concerning, and we understand your frustration. Please send us your order details so we can look into this for you and find a solution.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
I had a claim for a product which was…
I had a claim for a product which was not as advertised/specified. The issue and my claim were addressed promptly and solved fair and professionally.
The Grandada person I have dealt with was
Mrs. MILA HORYN.
She was following up on my claim with no delays and we found out the most acceptable way out in closing the issue and the claim.
All respect,
Marcel Zamfir
January 9, 2025
Unprompted review
Reply from Grandado
Hi Marcel Zamfir,
Thank you for your review.
Glad to hear your issue was handled fairly and professionally! We’ll make sure to pass your kind words to Mila.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
This is with response to a problem I…
This is with response to a problem I currently have. From an order 570449 you requested I contact you.
February 21, 2025
Unprompted review
Reply from Grandado
Hi Wendy Stannard,
Thank you for your review.
Thank you for sharing your order details and we are sorry for any issues. I will contact you in a private email to send the updates.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
the tie was fine as were the cufflinks…
the tie was fine as were the cufflinks and kerchief but the tie pin that was supposed to be part of the package did not get here, however still good value for money
February 20, 2025
Unprompted review
Reply from Grandado
Hi Stephen,
Thank you for your review.
Glad you liked the tie, cufflinks, and kerchief! Sorry the tie pin was missing—if you reach out, we’d be happy to help.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
The ordering was easy and the package…
The ordering was easy and the package arrived on time. It was well packed and the phone cover looks good and just what I wanted
February 12, 2025
Unprompted review
Reply from Grandado
Hi Angela May,
Thank you for your review.
Happy to hear your order arrived on time and was just what you wanted!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Grandado
Hi Amelie,
Thank you for your review.
Great to hear the process was smooth and the shipping was faster than expected!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
My delivery arrived much faster than I…
My delivery arrived much faster than I expected, which was brilliant as if it had been any later it would not have arrived 'in time'.
The product and product quality was brilliant (a self tie black and gold bowtie) and drew some great comments.
The reason I have given 4 and not 5 stars, is that I hadn't appreciated that the delivery was from overseas, from the site, wrongly I'd assumed a UK based company and delivery time was an issue. However it all worked out in the end and I loved the product.
January 22, 2025
Unprompted review
Reply from Grandado
Hi Sara Nichols,
Thank you for your review.
Glad your bowtie arrived in time and got great comments!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Grandado
Hi!
Thank you for your review.
Happy to hear you had a very good experience!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Fit bit from grandado
Everything that was stated about the product was true. Very good value. Very good quality. Delivery time was prompt.
January 21, 2025
Unprompted review
Reply from Grandado
Hi Cormac Mc Greal,
Thank you for your review.
Happy to hear your product was as described and arrived promptly!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Grandado
Hi Tega,
Thank you for your review.
Quick and fast—exactly what we work for!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Ford ranger…
delivery was slightly delayed but otherwise everything was ok
February 14, 2025
Unprompted review
Reply from Grandado
Hi Mr. Mitana,
Thank you for your review.
Glad everything was okay, even with a slight delay!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Good site
A lot cheaper then other sites but still the same quality goods.. decent delivery time scale aswell i recived my product on time
February 19, 2025
Unprompted review
Reply from Grandado
Hi Caleb Knowles,
Thank you for your review.
Great to hear you got quality goods at a good price and on time!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Delighted with our order…
Delighted with our order for a child's trumpet - a super present for our son's 4th birthday. The gift well packaged, arrived promptly and the trumpet has gone down very well indeed!
February 3, 2025
Unprompted review
Reply from Grandado
Hi Kirsty,
Thank you for your review.
So happy the trumpet was a hit for your son’s birthday! Hope he enjoys it!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Good product
Good product, efficient delivery time perhaps a little expensive
February 16, 2025
Unprompted review
Reply from Grandado
Hi David Noble,
Thank you for your review.
Glad you’re happy with the product and delivery time!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
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