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TrustScore 3 out of 5

3.2

Immigration and Naturalization Service
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Company details

  1. Immigration and Naturalization Service
  2. Visa Consultant

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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(1)

1 review in the last 12 months

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Rated 1 out of 5 stars

Paid for a service, got a black hole

Ordered GCMS notes through this platform. Ran into an issue and contacted support. Fair enough — problems happen.

What's NOT fair is that I followed up three times and got the identical auto-generated response every single time. Nobody read my messages. Nobody actually helped. Just the same copy-paste reply on loop.

This is a paid service handling immigration documents. People are counting on you. Sending robotic non-answers three times in a row is not support — it's just noise.

Fix your support system or be upfront that there isn't one.

June 17, 2026
Unprompted review

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