GCW - Flooring & Beds Reviews 934

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, efficiency, and professional service, often highlighting their friendly and helpful approach. Many people appreciate the exceptional service, noting that the team goes above and beyond to ensure satisfaction, from initial consultations to the final fitting. The quality of the products and the workmanship of the fitters are frequently commended, with consumers being very happy with the overall look and transformation of their spaces. However, some customers also noted issues regarding communication about subfloor preparation, where initial advice differed from what was ultimately authorized, causing some concern about potential delays.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, politeness, and... See more

Service

People report positive experiences with service, often highlighting the exceptional quality and... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently purchased a new bedroom carpet and bed. We received polite, friendly and professional service from Lyndsey. The fitters rang to let us know their ETA, which we really appreciated. A huge t... See more

Rated 5 out of 5 stars

We had our hall & stairs carpet fitted today by Owen & Nathan , two lovely friendly lads very professional they have done a brilliant job ! Thankyou lads , this is the 3rd time we have used GCW & woul... See more

Rated 5 out of 5 stars

Mike was absolutely brilliant from start to finish. He fitted a stairs runner and landing carpet for us, and we couldn’t be happier with the result. He was friendly, professional, and clearly takes... See more

Rated 5 out of 5 stars

Recently had some coir matting & vinyl flooring installed by a team consisting of Mike, Cole & Owen and yet again a great job by GCW. Nothing was too much trouble & as always went above & beyond espec... See more


Company details

  1. Interior Designer

Written by the company

GCW have been established for carpets in Grimsby since 1945 offering quality and value on every square meter. We provide a free measuring and estimating service together with a shop at home service where you are able to match samples with your decor and furnishings to get that perfect match. We also have a Bed Department called Snooze Beds that offers quality mattresses, bedframes, headboards & bases including Divans and Ottomans. We're the one stop shop for flooring and beds! Our after sales service is always proactive and will deal with any issues which may arise immediately


Contact info

4.9

Excellent

TrustScore 5 out of 5

934 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Had our stairs,landing and back bedroom…

Had our stairs,landing and back bedroom fitted last Monday by Mike excellent service then this week our other 2 bedrooms fitted by Mike and Tristan great service looks really smart can highly recommend GCW thanks guys

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

What a company

What a company, excellent service and carpet fitter Mike laid carpet in excellent time and cleared up any mess efficiently. Had 2 carpets from this company with Lee attending to our needs on this occasion. Good advice to help us in our choices. Well done all !

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service by Jonny

We had Jonny around to fit our carpets, he was very polite and he did an amazing job, he even cleaned up all the mess afterwards and hoovered the carpets, a truly exceptional service. 100% recommend.

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service by Jonny…

Fantastic service by Jonny…
GCW kept us updated as to when our fitter would arrive, Jonny arrived on time & completed the job in a timely manner.
Great job & room left clean & tidy with the carpet hoovered.
Thank you Jonny for the added help of putting the sofa back much appreciated.
Would highly recommend GCW & we will be using in the future.

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Had my stairs and landing carpet fitted…

Had my stairs and landing carpet fitted today ,Mike the fitter did an amazing job and very polite ,top service all round really from going in store picking carpet to the fitter hoovering up at the end ,would recommend to everyone and definitely using again ,cheers ,wayne

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

Dave & Leon top class!!

Dave and Leon delivered 2 double beds and put them all together, including headboards. Absolutely top class service, 2 brilliant guys and a credit to GCW. The beds look amazing. Thanks guys.
Totally recommend GCW.

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Mike who fitted our bathroom vinyl was proffessional, polite, prompt and friendly. We love the end result...very happy. Will buy from gcw again confidently. Thank you!

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend! No messing and no mess! Really pleased with the carpet and couldn’t fault the fitters. Room hoovered and all left overs taken away, first class!

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

wouldn't go anywhere else for my…

wouldn't go anywhere else for my carpets.Mike and Tristan came to fit my attic carpet and stairs.They did an amazing job,was very tricky I bet.Very hardworking,and extremely friendly.Thankyou so much x

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Jonny the carpet legend

So many times you get left the mess and crap left over cuts to deal with. Not with our Jonny. Swift working very tidy and cleaned up after a quality finish to the carpet. Nice one Jonny thanks pal 👍👍👍👍

February 19, 2024
Unprompted review
Rated 5 out of 5 stars

Returned yet again to GCW

Returned yet again to GCW, the company is brilliant!
We were treated so well in the showroom.
They arranged fitting, which was carried out by Carl and Steve.
Can not fault the service from start to finish.

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

1st class service

Jonny fitted 3 carpets for me absolutely 1st class service high standard so polite and friendly left the place spotless thank you

February 14, 2024
Unprompted review

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