Gear4DJs Reviews 39

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

10 star company. I purchased many items and they was excellent every time . Delivery was always on time and goods intact . Prices are more than reasonable .

Rated 5 out of 5 stars

Hey, this place has provided me with excellent service through eBay and Direct :) Bought some crazy light bars and a DMX controller. Next day delivery (free of charge via a recognised courier) with te... See more

Rated 5 out of 5 stars

I needed to purchase a DMX controller for my son. I don't know a lot about these things, so called the online number to enquire about a particular model. The staff member was very helpful and answ... See more

Rated 5 out of 5 stars

I would recommend gear4music to everybody they exactly what they say they will, they keep you well informed of transit arrangements which worked extremely well, I have no complaints at all. The guita... See more

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4.8

Excellent

TrustScore 5 out of 5

39 reviews

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Rated 5 out of 5 stars

Excellent service!

Items arrived on time, recorded and as expected. Well packaged and items are reasonably priced.

December 21, 2011
Unprompted review
Rated 5 out of 5 stars

Marvelous from start to finish.

I needed to purchase a DMX controller for my son. I don't know a lot about these things, so called the online number to enquire about a particular model. The staff member was very helpful and answered my questions without any condesencion and directed me to the most suitable product which was very reasonably priced.

The DMX controller I ordered was very swiftly delivered with the appropriate DMX cables to boot. I must admit I normally expect something to be missing when ordering online, but am happy to report that certainly wasn't the case with gears4djs.

I will definitely order again from gear4djs should I need other equipment. Recommended for sure.

November 21, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service

Received the goods, which were described as b stock - I cannot tell the difference from a stock. Arrived within 4 days of ordering.

No complaints. Will definitely use the company again for other products.

I saved over £40 for microphones for pub karaoke. I was able to get a great quality item for a reasonable price. The cheapest site on the web for this item when I searched.

November 6, 2011
Unprompted review
Rated 5 out of 5 stars

Brilliant, fast, Excellent comunications

I placed the order via the thier website, which I must say is very simple to use. I had a phone call to confirm my order and letting me know that my goods will be dispatached that day. The next day the goods arrvied, well packaged and spot on. What more could you ask for. The best service I have experience for a long time.

September 22, 2011
Unprompted review
Rated 3 out of 5 stars

Not the product I ordered but a similar copy

Received a skeletonstand instead of a kam stand that I ordered ,but I would say there is little difference in them except the name.

August 6, 2011
Unprompted review
Gear4DJs logo

Reply from Gear4DJs

Skeleton Stands is the new name for KAM Stands and the stands are exactly the same. They are still made by KAM and are the same great quality.

Kind Regards, The Team at Gear4DJs

Rated 5 out of 5 stars

Excellent Service

Ordered 2 lasers from Gear 4DJ's - excellent price and next day delivery service.

Will be back soon for more gear!

August 2, 2011
Unprompted review
Rated 5 out of 5 stars

great service

i bought a b stock light and found a few led's damaged. i phoned up and they gave me £15 discount voucher on my next purchase. ordered items arrive within 2 days.

July 20, 2011
Unprompted review
Rated 3 out of 5 stars

CUSTOMER SERVICE IS POOR

having received adamaged item it was returned but after two days i had received no response as to the replacement. I had to call several times to get an answer and still dont have a delivery day or time.

July 20, 2011
Unprompted review
Gear4DJs logo

Reply from Gear4DJs

Hi Paul,

Sorry that you have not been impressed with our service. I am a little puzzled by what has disappointed you as we have done everything within our power to get this resolved quickly. I have outlined the timeline below...

18/7/11 - Damaged item picked up free of charge by our courier.
19/7/11 - Damaged item received back by us late afternoon and checked by service team.
20/7/11 - Brand new replacement item dispatched on our next day courier service.

When you called you were told all of the details above. You also emailed outside of working hours and then called to ask why you hadn't had a reply 15mins after we opened this morning. We can unfortunately only respond during business hours. Please let us know where we could have improved with this service. It is a shame you have felt the need to leave such a negative review. We hope that you will give us another chance soon.

Kind Regards, The Gear4DJs Team

Rated 1 out of 5 stars

Advertised case was twice the size of the light it was for

Who would by two cases for 2 lights and find out when they were delivered that the cases were so large that both of the lights fitted into one case.
Why advertise a case for a light if the case is twice the size, might as well just bought a rucksak

July 15, 2011
Unprompted review
Gear4DJs logo

Reply from Gear4DJs

Hi Paul,

The case you purchased has its dimensions clearly stated within the product description. This should give you a good idea of how well your light will fit. The list of products that the case fits is provided by the case manufacturer as a recommendation but the dimensions should always be checked.

As we have stated via email we would be more than happy to accept these cases back under our 14 day money back guarantee but you have declined this option.

Kind Regards, The Gear4DJs Team

Rated 5 out of 5 stars

Good Service

I found the delivery of my item from this company was fast.The price was good and beat all others.Altogether good value for money and good service.

March 11, 2011
Unprompted review
Gear4DJs logo

Reply from Gear4DJs

Thank you very much for your feedback!

Rated 5 out of 5 stars

Stocked everything I needed at at the best price

Gear4djs stocked all of the bits I needed at the best price too. There was a problem with my payment through google checkout, but the staff quickly followed it up, arranged alternative payment, and promptly shipped my goods without any problems.

February 25, 2011
Unprompted review
Rated 5 out of 5 stars

Great service

On a few purchases i had some issues on my part to solve and in all situations the service was impecable!!
First i needed to change my order when i was already charged and the refund was immediate, then on a second purchase i realized i didn't really need what i bought, so i returned and refunded with no problem whatsoever.
I recommend Gear4DJs, they are fast with everything, either solving any issue you might have or delivering your orders!
5 STARS!

February 20, 2011

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