Bought a 1/8 student violin for my son and the quality is excellent for the price. I love that everything was included (strings, bow, case, rosin) and it was ready to play after only inserting the bri... See more
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Electric piano arrived in a timely fashion and operates well with full weighted keyboard. The stand is built for purpose’ as is the bench. A star was knocked off as the free headphones supplied we... See more
Guitar arrived in an all destroyed package, poorly packed, and it had a dent on the body. That was a cheap guitar so I did not mind much, but I would have been pretty upset if it was expensive gear.... See more
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Recently purchsed a Player 2 Fender Strat and had a fault ,Gears sorted collection and exchange on another guitar free of charge and within 1 week. I have a HSS Strat now which is fantastic !! and th... See more
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Lancé en 2003 et avec maintenant plus de 1,500,000 clients, Gear4Music est un des leaders dans la vente d’instruments de musique et d’équipement musical. Sont disponibles toutes sortes d’articles dédiés aux orchestres en passant par le Jazz et jusqu’ au Rock’n’Roll, incluant guitares, batteries, pianos digitaux, saxophones et violoncelles et les plus récents des appareils d’enregistrement et d’équipement studio. Qu’il s’agisse de guitares d’entrée de gamme jusqu’aux micros professionnels, le magasin en ligne de Gear4Music détient un large éventail d’équipement. Que vous recherchiez un violon, un clavier, une batterie électronique ou même un système de sonorisation, nous pouvons vous aider. Nous travaillons avec les plus grandes marques comme Yamaha, Roland, Casio, Fender, Ibanez, Alesis, Behringer, Gibson ainsi que notre propre marque d’instrument à prix compétitif. Nous travaillons en continuité pour développer et améliorer nos offres pour nos clients dans les territoires où nous opérons en inaugurant de nouveaux centre de distributions qui améliorerons les options de livraison et en réduire le temps.
Gear4Music.com Détails
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- Retours Sans Problèmes
- Vous pouvez acheter chez Gear4music en toute confiance et tranquillité d'esprit. En standard, nous offrons une garantie de remboursement de 30 jours qui peut être prolongée jusqu'à 180 jours pour une somme modique. Ceci s'ajoute à nos garanties produit, qui offrent une protection contre les défauts ou défauts du produit pendant un à six ans. Notre garantie de remboursement s'ajoute à vos droits statutaires et s'écarte des offres de nombreux autres vendeurs, car notre période de remboursement est de 30 jours au lieu de la norme européenne de 14 jours. Il est également facile de retourner quelque chose via notre centre de retours en ligne sur notre site Web.
- Choisissez Votre date de livraison
- Vous pouvez choisir votre date de livraison à l'aide du calendrier disponible lors votre achat. Faites livrer votre commande le jour qui vous convient-Nous vous proposons une large gamme d'options de livraison pour tous les budgets.
- Prix attractifs et excellent service
- Nous voulons faciliter l’achat et l'acquisition d’instruments et d’équipements de musique pour tous en proposant des prix avantageux et un service irréprochable, quel que soit l’endroit où vous vivez ou le mode de paiement choisi. Nous fournissons des instruments et équipements de musique fabriqués par de nombreuses marques parmi les plus connues de l'industrie, à des prix très compétitifs. Nous produisons également une gamme de produits de musique de notre marque de grande qualité à un prix très compétitif.
- Plus de 1.500.00 de clients enregistrés
- Gear4music est devenu l'un des plus importants détaillants d'instruments et d'équipements de musique au Royaume-Uni, avec plus de 1 500 000 clients enregistrés. En 2012, nous avons également lancé Gear4music dans 19 langues différentes et nous sommes maintenant l'une des sociétés de musique à la croissance la plus rapide en Europe.
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4.3
Excellent
10K reviews
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Thank you Gear 4
Thank you Gear 4, My drums arrived within a couple of days in perfect condition, Well packed and easily assembled. I am very pleased.
March 8, 2022
Excellent service
Excellent service - informative of any delivery delays and prompt service.
February 8, 2022
super professionnel merci infiniment
February 24, 2022
Very good
Very good! Would appreciate if the DHL delivery format would accept the option of delivery to a relay point instead of address.
Thanks!
February 2, 2022
Perfect speed thanks €€€€€€€€€
January 31, 2022
Its a very fast service..
Its a very fast service... delivery is on time...i can't complain....keep it up...
January 28, 2022
Good pedal, almost 5 star.
Good pedal, best looper to date. Easier to manage than the RC10, with better changeover from trk1 to trk2, - no pauses. The LED display is clear and a good feature is being able to name & display the saved loops etc. I have already charged it with 90 backing loops, leaving 10 as play/jam space. Mostly used for laying down a rhythm backing, but also looping over the rhythm is very intuitive. Improvements I would like to see would be, maybe a bigger or TFT screen, a programmable fill option for a ctrl pedal (although fills can be sorted when a variation is prompted.) I havent found a fade outro, so that would be good. Really I'm suggesting an integration of some of the 10 features into the 500 would make a 5 star box!
January 24, 2022
Lightning fast!
Positive surprise! I ordered Saturday night and received the Bohemian oil can guitar on Tuesday. I did not know that shipping from UK could be that fast.The guitar was perfectly okay and I am happy.
January 8, 2022
Great company but dreadful delivery service
I bought a harp on the 22nd December from Gear4Music.fr. It was shipped the following day so I had no complaints whatsoever there but once it left their hands this is where it all fell spectacularly apart.
My delivery date was supposed to be between the 28 and 30th December however after it didn't turn up so I contacted G4M a few days later. They contacted the courrier and rang me to let me know that the courrier was closed over the Christmas New Year period but hadn't bother to inform them and I should receive it around the 10th January allowing for the backlog. They gave me the tracking number after I asked them for it.
I will give G4M their due, they apologised and they refunded me the delivery fees in full without me asking them to.
As there was still no movement whasoever I contacted G4M again and was told that the backlog was still being cleared I would have to wait.
I work so I wanted to make sure somebody was at my home to eventually take delivery of my harp whenever that was going to be. Twice I contacted Raben Logistics, once by phone and once via their website asking for a delivery date. I didnt get a response on either occasion. I downloaded an app called AfterShip that could track my instrument more efficiently that Rabens own website and it would send me updates so that hopefully I wouldnt miss the delivery.
My harp started moving on the 12th January and eventually I received an app notification saying it had arrived in France on the 17th and that it was going to be delived the 18th at 16.00H so I waited in for it but surprise suprise it failed to turn up once again.
Today, 20 hours after the failed deliver date and time I get another update via the app, this time saying that there is yet another delay and to contact the courrier quickly to resolve the issue or my harp will be returned to G4M if I don't do so soon. Here is the really clever bit... there wasn't a phone number given to be able to contact whoever I needed to in order to resolve the issue, so telepathic skills would be needed if I were to try to contact them myself. Sadly I lack that skill.
So I rang G4M yet again today and informed them of the latest update and to let them know that there was a problem here. They checked my address to make sure that it was correct (it is) and said they would get back to me as soon as Raben get back to them. So I am waiting now to find out what the delay is and hoping that G4M can get my harp moving again and I have once again asked them to get a delivery date from the courrier for me.
I know Gear4Music are going to say that this review should be all about my experience of them only and not about Raben dreadful service however I will disagree because G4M are the ones who decide which logistic companies that they contract to send their instruments out, the client doesnt get any say in it at all, well I didnt anyway, so the poor performance of their contractors does reflect back on them.
I am not disappointed with G4M's customer services or my choice to buy from them so far as they have always been on the ball and have always answered my calls and emails in a very polite professional manner and have been as efficient as they can be under the circumstances so I don't have any complaints there but... they are only as good as their weakest link and in this case it is the god awful delivery company that they chose to use. Unfortunately it isn't possible to review Raben on Trust Pilot as they are not on there as I would if I could.
Gear4Music please, please, please, change your courrier service as Raben are destroying your good reputation. Had I received my harp even with just a small delay I would have left you a 5 star review. Alas 4 weeks on and I am still waiting. :-(
I have got the emails that I exchanged with G4M as well as screenshots of the tracking as evidence of everything that I have said in this review.
I would buy again from G4M but only if they change their delivery company, the current one is a huge deal breaker for me and I have told them this. It wouldnt be so bad if they offered more than one delivery choice as that customers avoid at least the dreadful one(s).
Edit: Update I have just received an sms saying it will be here on the 20th - tomorrow. Fingers crossed that it gets her this time.
January 19, 2022
Unprompted review
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Still have not arrived
January 10, 2022
Reply from Gear4music
Nous vous remercions pour votre avis
Nous sommes désolés d'apprendre que vous n'avez pas reçu votre commande.
Vous avez choisi une livraison non suivie via le réseau postal.
Depuis plus d’un an, les réseaux postaux européens rencontrent des difficultés dans le traitement du courrier international, du retard peut survenir.
La Poste ne prendra en compte aucune réclamation avant un délai de 3 semaines après la date d’envoi, le paquet pouvant encore vous être remis durant cette période.
Nous vous invitons à contacter notre service client le 17 janvier si vous n'aviez toujours pas reçu le colis.
Notre espace TrustPilot sert à noter notre service client et son efficacité et non reporter un problème de livraison. Nous vous remercions d'accorder une note en fonction de votre expérience avec notre service client.
Nous vous souhaitons une agréable journée.
L'équipe Gear4Music
CB
Product as described and good quality
December 23, 2021
Article conforme à la description et à…
Article conforme à la description et à la hauteur de mes attentes, expédition rapide, parfait.
December 1, 2021
Very professional. Everything was perfect
Everything was perfect. Very professional. The delivery was very quick and for a good price.
It has been a great pleasure to buy here.
Congratulations!!
November 30, 2021
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