GearUP Reviews 3,011

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,928 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the app for its excellent user experience and its effectiveness in improving gaming connectivity. Many consumers highlight how the product significantly reduces ping, stabilizes connections, and enhances overall gaming performance, making previously unplayable games enjoyable. However, some customers also noted occasional issues, such as the app crashing or not providing a noticeable ping reduction in certain games. A few users also reported experiencing account suspensions in certain games, which they linked to the use of the booster.

What people talk about most

User experience

Consumers find the user experience to be positive. Many reviewers praise the software for its ease of use,... See more

Application

Users describe positive interactions with the app, praising its effectiveness in reducing lag and lowering... See more

Product

Customers consistently note positive experiences with the product, particularly its ability to lower game... See more

Quality

People report positive experiences with quality. Many consumers praise the product as the best booster they... See more

Service

Customers had positive experiences with service, often praising its ability to reduce ping and stabilize... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly, excellent app. You aren't going to get 6 ping in Russian servers from Sydney, but many more servers are ~100ping now, which makes a lot of games with low pop in Australia very very play... See more

Rated 5 out of 5 stars

I’ve been using the VPN from GearUP and I’m very satisfied with the service. The connection is stable, with no frequent lag or disconnections, and the speed remains smooth for streaming and browsi... See more

Rated 5 out of 5 stars

it made it great beacouse it helped me with the ping on a lot of games for example on fortnite i have around 60 ping on creative and with gearup i have 19-25 so i would say its worth buying

Rated 5 out of 5 stars

that my ping went down alot more than exit lags ping assist does and its avalable to all platforms rather than exitlag thats avalable for mobile and pc only


Company details

  1. Gaming service Provider

Written by the company

GearUP is a solution to reduce game ping and lag, optimize network stability, and elevate the gaming experience for gamers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Asking them few time to add new server…

Asking them few time to add new server on Legend of Ymir steam version Exitlag and Lagofast add server like 1 month ago but Gearup dont want to do anything just ignoring

May 11, 2026
Unprompted review
GearUP logo

Reply from GearUP

I'm sorry you've felt ignored and disappointed about server support for Legend of Ymir on Steam. We know how important timely server updates are, and I apologize for not meeting your expectations compared to other services. I want to help address this and ensure your feedback is heard by our team. If you’d like to discuss this further or need assistance with anything else, please reach out to me directly at ryanz@gearupbooster.com. Thank you for sharing your experience.

Rated 3 out of 5 stars

i have downloaded this app so it can…

i have downloaded this app so it can support me with my ping on overwatch 2 , it has been a great experience but sometimes the ping goes above 500 and i don't know why i hope they can solve this issue

May 10, 2026
GearUP logo

Reply from GearUP

Thank you for sharing your experience and for trusting GearUP to help with your Overwatch 2 connection. I’m glad to hear it’s been helpful overall, but I understand how frustrating those occasional high ping spikes can be. I’d be happy to work with you to identify what might be causing this and see if we can optimize your setup together. Please reach out to me directly at ryanz@gearupbooster.com so we can look into this in detail and improve your experience.

Rated 4 out of 5 stars

would be nicer if i could request Kuala…

would be nicer if i could request Kuala Lumpur Malaysia to Aussie server for Oldschool Runescape somehow

May 7, 2026
GearUP logo

Reply from GearUP

Thank you for your feedback and suggestion. We’re always looking to improve GearUP and your request for a Kuala Lumpur to Australia route for Oldschool Runescape is valuable to us. I’ll pass this on to our team for consideration. If you’d like to discuss this further or have more ideas, please reach out to ryanz@gearupbooster.com.

Rated 4 out of 5 stars

I'm using the Gear Up Booster well.

First of all, the feature that lowers game ping was very good. Also, I'm not sure if it's just my imagination, but the frame rate seems to be higher. However, one downside is that the game runs smoothly sometimes, but then suddenly severe packet loss and high ping cause it to crash. Since I'm not sure if this is a problem with my computer's network, I'm just letting it slide. Anyway, I'm using it well.

May 9, 2026

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