Gearvet - Outboxer, LLC Reviews 

342
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting staff for their helpfulness and responsiveness, often assisting with order changes and replacements even for customer errors. Products are frequently commended for their high quality, described as beautiful, well-constructed, and durable, often exceeding expectations with vibrant colors. However, some customers noted concerns about product quality, mentioning items that appeared screen-printed instead of embroidered, or had cheap material and misleading descriptions. A few also reported issues with order tracking and communication, experiencing long waits or difficulties receiving purchases. Additionally, some reviewers found certain apparel items ran significantly larger than expected.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the excellent material and... See more

Order

Consumers generally report positive experiences with their orders, often praising the quality of items... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness, understanding,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent material and overall... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi everyone, I am extremely impressed with Gearvet. I was skeptical at first but thought I would try through paypal. They responded super quickly regarding MY mistake in ordering. Mia ..... A real per... See more

Rated 5 out of 5 stars

I placed two separate orders hoping to receive them by Veterans day . My first hat arrived and was exactly like the picture the second one had issues with the embroidery. I sent an email explaining... See more

Rated 5 out of 5 stars

I am in customer service and I must say Mia has been nothing but helpful. I tried to surprise my AirForceWifey veteran hubby with a bomber jacket. I ordered the wrong size and they are graciously will... See more

Rated 5 out of 5 stars

The company sent my initial order. When I receive the order everything looked great. The colors was bright and vibrant, but I ordered a size to big. I called the company and they was ready to ship ou... See more


Company details

  1. Fashion Designer

Written by the company

Welcome to Gearvet.com, where we honor the bravery and dedication of U.S. veterans with our wide range of high-quality apparel and accessories. At Gearvet, we're committed to providing our customers with stylish and functional products that reflect their pride in military service. From rugged outdoor gear to stylish everyday wear, our collection has something for every veteran and patriot. Join us in celebrating our nation's heroes and shop with confidence at Gearvet.com today!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

342 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(342)

210 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality products

I have ordered several items from Gearvet. Their products make Great gifts for family and fellow veterans. I have expressed to my veteran friends to check out the web site.
Many compliments when worn in public.

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great products and even better customer service!!

The people here are fantastic. Quality products and great customer service. I mistakenly ordered the wrong branch for a present for my uncle and they went above and beyond to fix MY mistake and make sure I had the right present. I'd give more than 5 stars if I could!!!

December 31, 2025
Unprompted review
Rated 4 out of 5 stars

Fixed the problem

They sent ornaments with the name spelled backwards one side. They said it was by design.

They refunded my money.

Thank you.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Replaced jacket that was too big.

The jacket I ordered was too big for my husband. Customer service was very helpful getting a smaller size sent to me.
The response time from them was always same day and sometimes within an hour or two!0

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

I have never been more pleased with an…

I have never been more pleased with an online company. I was initially skeptical about ordering since I’d never heard of them. Ordering however was easy and my items arrived timely and packaged well. My veteran husband loved the items and plans to order more in the future. I am especially pleased with the customer service. I received immediate feedback by email when I questioned the arrival date of my order. I ordered the wrong size for one of my items, and questioned the exchange process. Again, my response from the company was immediate by email offering to exchange my item for a reasonable exchange cost. They even offered the exchange allowing me to keep the item, though it was my mistake. Mia was not only courteous and professional, she took the time to thank my husband for his service as a veteran. I’ve never received that kind of customer service from a retailer online or in person. I highly recommend this company and will be referring them to other veteran friends and family members. These products allow them to proudly wear quality, beautifully designed items that reflect their sacrifice of service to our country.

December 26, 2025
Unprompted review
Rated 5 out of 5 stars

Malik's Jacket Review

Jacket's insignia was just like the photos...Jacket is an eye catcher!...Be prepared getting many thank you for your service as you model the jacket around town!...

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Gearvet was…

My experience with Gearvet was uitstanding. The service by phone and via email could not be better. The staff was very professional and answered my questions right away. I will tell all my fellow veterans about the good service and the fantastic prices for their fine products. I am looking forward doing business with Gearvet for a very long time.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Very professional company

Very professional company, my husband loves his jacket, unfortunately I was too small, Gearvet handled the situation perfectly. Thank you

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

I bought the Marine Bomber Jacket and…

I bought the Marine Bomber Jacket and matching hat and my husband absolutely loved it, unfortunately I ordered the wrong size. The customer service of this company it top notch! They are super response and treat their customers as a priority- I absolutely recommend this company and couldn't be happier - thank you so much!

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

First and foremost

First and foremost, I am a proud US Army veteran. I stumbled upon this amazing organization who obviously loves our military. Every branch! Their Hawaiian shirts and baseball jerseys are incredibly patriotic. It is easy to say that the shirts I purchased from them will be worn with pride. GO ARMY!

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

Bad shipping bad quality

Ordered two items for Christmas beginning of December did not arrive on time. One item arrived today not even a cotton shirt. Tracking info is a disaster, cheaply made and cheaply printed overseas. Not ordering again from this site!

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

I had ordered 2 items and as Christmas…

I had ordered 2 items and as Christmas got closer, I was concerned about arrival. Their customer service team was great at getting back to me with information on my order. I will say the first link they sent me seemed suspicious and I was concerned that I had ordered from a fake site. I responded with my concerns, and they were very quick in response and put me at ease. The order arrived and it was good quality, and sizes were pretty true to size. I will definitely purchase from this company again.

December 19, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look