Gebhaly.com Reviews 

13
TrustScore 3 out of 5

3.1

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Company details

  1. e-Commerce Service
  2. e-Commerce Solution Provider
  3. Shipping Company
  4. Shipping Service

Written by the company

Gebhaly.com is an Egyptian company established in 2016, providing an easy-to-use online platform that can simplify customers online shopping experience from the biggest online stores in USA, UK, UAE, China, Turkey and get their purchases fast, directly to their doors in Egypt, covering shipping, customs, clearance, and taxes


Contact info

3.1

Average

TrustScore 3 out of 5

13 reviews

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1-star

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Hasn’t replied to negative reviews

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3.1

All reviews

(13)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

lots of hidden late fees

Lots of hidden fees, customs fees, weight fees, they don't explain it in the website or on the phone.
they used to have option to make order, then get the total estimated cost, but removed that option.
i recently made an order, that order had the option to be shipped to UAE, they lied and told me there was UAE option and sent it to USA, I payed extra 83 usd for international shipping. i don't trust gebhaly anymore. i don't recommend using their service.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Honest with Excellent customer service.

Honest with Excellent customer service.
Amazing if you want to buy from abroad

July 6, 2025
Unprompted review
Gebhaly.com logo

Reply from Gebhaly.com

Thank you for your Feedback
Promise to keep developing our services for you

Rated 3 out of 5 stars

Procees needs to be improved

I liked most that they brought me the original part I requested.
I disliked the purchase experience where I was faced by extra fees throughout the process that was not clear from the beginning. Also the communication was not that efficient as expected specially when I received that I will receive a refund that was meant to be sent to another customer.

December 31, 2024
Unprompted review
Gebhaly.com logo

Reply from Gebhaly.com

We're happy for the part you were pleased with our service,
And we promise you to develop our quality of Customer service and Withdraws

Rated 5 out of 5 stars

Amazing company

Amazing company, super trusted and they deliver within no time too! This was the first purchase from the USA and the items came as i exactly wanted and the boxes in really good shape. I’d definitely recommend this service 👍🏻

October 31, 2024
Unprompted review
Rated 3 out of 5 stars

idk.. i am not so happy with my experience

It took them more than two months to bring me my stuff, and they added a hanger along with my order to increase the weight. and it also took them more than two months to refund me sth they didn't even buy. the process is not as simple as I was aspiring.

June 30, 2024
Unprompted review
Rated 2 out of 5 stars

Just Go for Lynks

Usually, whenever I order electronics from the US, I go for Lynks. This time simply out of curiosity, I thought I'd give Gebhaly a try. While their customer service is high quality and the delivery of items is on time, too many unexpected expenses keep being added to the order to be paid. You'd think the amount displayed before making the order would be what you're paying, but in my case, I paid more than that by like 5000 EGP which never happened when ordering off of Lynks. Overall, I recommend sticking with Lynks given that their customer service is even better than Gebhaly, you can send stuff back for replacement through them if its warranty's still valid and you can get discounts on the total costs.

August 20, 2024
Unprompted review
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