Good service. Convenient to manage through app. Haven't had any problems so far. Didn't mind me not having a credit report which was nice too. I was referred through a friend and didn't get my bonus... See more
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See what reviewers are saying
The application process was simple and fast. The card works smoothly for online shopping, travel, and everyday payments. I also like that there are no annual fees, which makes it a great option for sa... See more
My experience with the Free Mastercard Gold from Advanzia Bank has been mostly positive. It’s genuinely free (no annual fee), widely accepted, and comes with useful extras like travel insurance and no... See more
Opening a savings account seems impossible and this bank does absolutely not respond to anything. I verified my ID 2,5 weeks ago and the bank requested documents to verify my address, which I sent th... See more
Company details
About Gebührenfrei Mastercard Gold (Advanzia Bank)
Written by the company
Darüber hinaus bietet die Advanzia Bank co-branded Kreditkarten für Geschäftskunden an. Damit verknüpfen Unternehmen Kundenbindung mit den exklusiven Vorteilen einer Premium-Kreditkarte. Weitere Informationen dazu finden Sie auf unserer Webseite für Geschäftskunden.
If you want to review other Advanzia Bank credit card products, please go to Carte ZERO for customers in France, Tarjeta YOU for customers in Spain, Carta YOU for customers in Italy and free Mastercard Gold for customers in Austria.
Contact info
Postfach 4108, D-54231, Trier, Germany
- 0800 880 1120
- service@gebuhrenfrei.com
- gebuhrenfrei.com
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I was referred by someone else and I…
I was referred by someone else and I haven't received the referral money yet. That's too bad.
You guys do not deserve even 1 star
You guys do not deserve even 1 star. My card was blocked for absolutely no reason. I called multiple times and waited 43 minutes listening to your pathetic waiting music, only for the call to be cut.
The first lady who answered could barely help and after I asked for someone who speaks English, she transferred me to another lady who immediately said she does not speak English and then cut the call. What kind of customer service is this?
Completely unprofessional, disrespectful, and frustrating. My head is spinning from your stupid waiting music and useless support. Worst banking service I have ever experienced.
Very easy to use the card
The worst Mastercard ever!!
The worst Mastercard ever!!! Maybe you not pay fees for card, but you pay with your Bank Account whole life with high interest. They even calculated interest from amount that was not even opened (means balance is 100% fine, but they deduct interest from full amount in account)
Definitely I would not recommend to anyone to use this Card ever, you will regret it your whole life, as you pay more interest then even using your card.
It’s really helpful
Very good service is Mastercard Gold.
The card was delivered in 5-7 working…
The card was delivered in 5-7 working days, but referal bonus statement said that I have to swipe by Apr 30, instead it should have said that I should swipe with in 30 days of activation.
Wrong information
Hi
I received my card now I really changed my mind and I wana cancell the card .also I have a big problem why in my personal information some important things are different.
My nationality is iranian but it's Germany
My birth is in gorgan Iran but it's Kiel.
Why?
I hate this card and app
What you see is what you get
Simple and fast procedure, no strings attached, everything done as initially described in the promo material, easy problem solving communication. What more to ask for?
Excellent.
Check your customer support email they…
Check your customer support email they are so slow to corsspond. That's so sad and i was not satisfied
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