Geckowear Reviews 218

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Brilliant product. Bought other more expensive brands in the past and these outshine the lot. I run a lot of Ultra distance races in harsh conditions and these are perfect. They grip the mid foot and... See more

Company replied

Rated 5 out of 5 stars

I wouldn’t leave the house for an adventure without these socks, they are breathable and reduce the chances of you getting them nasty blisters from your hiking boots, they say what they do on the tin,... See more

Company replied

Rated 5 out of 5 stars

Bought these for mountain biking. If top of the socks are a snug fit and they don't go under water and you also wear waterproof trousers then they stand a good chance of keeping your feet dry and if... See more

Company replied

Rated 5 out of 5 stars

These socks are the real deal, they keep your feet dry in all conditions allowing them to breath too. Simply put “you get what you pay for” and these are fantastic value. They do “what it says o... See more

Company replied

Company details

  1. Outdoor Clothing and Equipment Shop

Written by the company

Any great adventure starts with the right equipment, and having the correct clothing is no exception. Our Geckowear waterproof socks are the ultimate foot-protector in wet and wintry landscapes, and are a must for any serious explorer. Our Geckowear waterproof socks are the ultimate foot-protector and are a must for any serious explorer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

218 reviews

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Rated 4 out of 5 stars
Geckowear logo

Reply from Geckowear

Hi Raymond,
Royal Mail deliveries have left us high and dry in some cases, glad you did not experience any delays. On the other hand we are sure your Geckowear will keep you warm and dry.

Rated 5 out of 5 stars

Dry as a bone.

I wore these for the first time yesterday, went for a run in heavy snow. Wore liner socks underneath for warmth and when I got home, even though my trail shoes were soaked through my liners and feet were as dry as a bone.

December 8, 2022
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Reply from Geckowear

Hi Russell,
Really pleased to hear your of your Geckowear experience. Thanks for taking the time to leave us a 5* review. We hope you enjoy many more dry miles in the wintery conditions ahead.

Rated 5 out of 5 stars

Brilliant Socks

Brilliant socks, I can’t comment on their waterproofness as yet but they fit the best of any I’ve had to date in all other brands. I went to order another pair but sadly now out of stock. I’m sure they’ll come back in stock I’ll watch for another sale.

November 30, 2022
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Reply from Geckowear

Hi Gillian,
Thank you for your wonderful 5* review. Yes It was a crazy sale and as you can imagine people really stocked up on their Geckowear. More stock is on the way and should be available soon.

Rated 5 out of 5 stars

Brilliant product

Brilliant product. Bought other more expensive brands in the past and these outshine the lot. I run a lot of Ultra distance races in harsh conditions and these are perfect. They grip the mid foot and ankle I just the right places and fit well with a thin liner toe sock to create a blister free warm, dry and breathable environment. And they are actually waterproof unlike experience with some so called big brands that charge twice the price for something that isn’t fit for purpose. Top notch and recommend them to anyone.

December 4, 2022
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Reply from Geckowear

Hi Jonathan,
What a fantastic review. Thank you.
We take time in bringing a product to market, to ensure all tests are thoroughly carried out, to give us the best chance of putting in front of our customers a product that is fit for purpose. Your experience is exactly what we strive for, and the team here will take great encouragement from your testimony. So again Many Thanks.

Rated 5 out of 5 stars

Good value

Good value. Delivered on time.

December 5, 2022
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Reply from Geckowear

Hi Maggie,
Thank you for your appreciation of our product and service.

Rated 5 out of 5 stars

Quick delivery and great packaging when…

Quick delivery and great packaging when buying as a gift

November 27, 2022
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Reply from Geckowear

Hi Helen,
A great many thanks for the review. Our designers will be pleased their efforts have not gone unnoticed. The recipient of the gift will be well impressed.

Rated 5 out of 5 stars

Bought as gift so cannot comment on…

Bought as gift so cannot comment on quality but service and delivery excellent

December 5, 2022
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Reply from Geckowear

Hi Kathleen,
What a beautiful gift to buy someone, we are sure it will be well received.
Thank you for your kind comments on our service, it's very much appreciated.

Rated 4 out of 5 stars

Pretty quick delivery

Pretty quick delivery
Bought for my son so this is his experience- feet are comfortable, warm and dry but they're quite a tight fit, almost like compression socks, though overall he's happy with them as they're ideal for when he's out walking

November 29, 2022
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Reply from Geckowear

Hi Anita,
Many thanks for the time taken to write a review. The Stealth range is slightly more snug fitting than the classic range. We hope your son enjoys many more exciting miles walking in his Geckowear.

Rated 5 out of 5 stars

Excellent waterproof socks

Found these waterproof socks excellent
price, colour choice, not worn yet as Christmas presents for dog walkers, but sure they will be fine. Easy ordering, delivery tracked and arrived with 3 days. Would buy again. Thank you

November 25, 2022
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Reply from Geckowear

Anne,
Thank you for a wonderful review. What a great present it will be for walking the dogs, in cold, damp wet weather.

Rated 5 out of 5 stars

The item was a good price and arrived…

The item was a good price and arrived in good time , I haven’t tried the waterproof socks yet so can’t comment on them …

November 24, 2022
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Reply from Geckowear

Hi Robert,
We appreciate you taking the time for the review. Thank you!
We certainly would like to hear of your experience of the Geckowear in action.

Rated 1 out of 5 stars

Unreliable waterproofness and blisters from raised branding elements

First pairs of Gecko socks I ordered (ankle and calf length, black/grey) were simply not waterproof - worn fresh out of the packs on a couple of long hikes through wet grass and muddy fields, they highlighted the fact that both my boots were not as waterproof as I'd thought, but also that the socks themselves weren't either as I got back to the car with feet completely sodden. On the plus side they did keep them warm.

It took a couple of emails to get a return label sorted out through customer service and thought I'd give the benefit of doubt by ordering different pairs (of different designs) in the BF sale. After a short 3km 'wet grass' hike, the first short pair seems to have fared better this time, however I have a massive complaint about the short ankle length (classic - black/green) design which was enough to have me posting a review as soon as I got home...

The green GECKOWEAR text up the back of the sock is printed, raised, 'rubberised' plastic, which whilst it looks great, has now rubbed blisters on the back of each Achilles heel through contact with the heel of my boots. As they're right up the back, there's no way to adjust the positioning and whilst they might be fine in my lower profile trail running shoes, they're terribly placed for walking boots.

The same raised print is on the pair of calf length (black/orange) socks but a little higher, so I HOPE they wont cause the same issue but I'm not holding my breath, but you should definitely need to reconsider this design element as it's akin to having grit or dirt, constantly rubbing. Would not recommend.

December 1, 2022
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Reply from Geckowear

Hi Zoe,
That's an unprecedented experience, and we cannot apologise enough of the outright failure of the socks to keep you dry. This is certainly not acceptable we agree. Each Sock is fully tested to ensure that they do not fail, and leave our customer high and not so dry. We will mail you separately to see how we can resolve this for you. We are so confident of our testing procedure that it gives us confidence to only claim the socks are water proof, but also offer a 1 year guarantee.

On the design element of your review we will take note and pass on to our design and tech team to see how this can be improved. Again the design elements have been rigorously tested to ensure not to cause blisters or discomfort.

Rated 5 out of 5 stars

Comfortable and great customer…

Comfortable and great customer services. I've already brought another pair.

November 24, 2022
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Reply from Geckowear

Hi Mark,
We thank you for the 5* review, and your appreciation of our products and service.

Rated 4 out of 5 stars

Good service

Good service
Great product

November 29, 2022
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Reply from Geckowear

Hi Sally,
Your review is beautifully put. thank you!

Rated 4 out of 5 stars

Good product

On the product they are brilliant.
Full stars
On delivery time.
It took a lot longer than expected.

November 29, 2022
Geckowear logo

Reply from Geckowear

Hi Yan,
thanks for the product 5*, and yes the delivery has been a let down during the Royal Mail strikes. We try to do our part in processing the orders the same day.

Rated 5 out of 5 stars

Quickly dispatched

Quickly dispatched. Socks look good but bought as a present

November 28, 2022
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Reply from Geckowear

Hi,
Thank you the review. I am sure the present will be well received.

Rated 3 out of 5 stars

Failed to deliver

Delivered 1 of 3. It is difficult to contact a person to inform them as phone number not available and no mention of how you should contact them in the event of error.

November 24, 2022
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Reply from Geckowear

Hi Kevin,
We welcome all feedback, however we are perplexed at this, we are available on live chat between 9 and 5 weekdays, and our email address is on our website and order confirmations.
In any case, when we received your mail regarding the missing articles, at 15.10, we had replied back within the hour to advise that the replacements would be sent the next working day.
We take pride in our customer service and will always continue to strive to improve our services. You are a valued repeat customer and hope you appreciate our efforts.

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