While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Cant log in, persists in wanting 3rd party app to authenticate an account Ive had for more than 10 years. Has become a nightmare.

Company replied

Rated 5 out of 5 stars

I absolutely love it! It took ages to understand it but perseverance paid off and I now pay monthly for Tier 1 as it offers so much. I've broken down so many proverbial 'brick walls' which I could nev... See more

Company replied

Rated 5 out of 5 stars

I use GEDmatch every single day. There are so many options to what is possible. I have learned so much about myself and my families. Additionally, i have made wonderful friends among my matches! I d... See more

Company replied

Rated 5 out of 5 stars

I have been using Gedmatch for breaking down genealogical brick walls and all the tests offered are superb. I don't know where I'd be if it weren't for Gedmatch which offers an amazing array of ways t... See more

Company replied

Company details

  1. Genealogist
  2. Association or Organization
  3. Software Company

Written by the company

GEDmatch is a free DNA comparison and analysis website for people who have tested their autosomal DNA using a direct-to-consumer genetic testing company, such as 23andMe, or have a custom file from other sources. Testers download their DNA data file from the testing company, and then upload it to GEDmatch. GEDmatch processes the file, adds it to a genealogical database, and provides applications for matching and further analysis. Because GEDmatch aggregates files from all testing companies, your potential for matches is greater.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GedMatch DNA Trusted Platform

GedMatch incorporates DNA Platforms, such as Ancestry, FamilyTreeDNA, MyHeritage etc., so you are widening the net, when looking for DNA matches. GedMatch Tools are excellent, when you wish to go into detail with DNA matches.

January 21, 2025
Unprompted review
GEDmatch logo

Reply from GEDmatch

Thanks for sharing your experience using GEDmatch! :)

Rated 5 out of 5 stars

Completely dependent on this excellent tool

We have been using this tool for around five years. It is CRUCIAL to doing effective genetic genealogy and adds a whole level of forensic analysis for family tree research. It is, simply, a 'MUST HAVE'.

January 21, 2025
Unprompted review
GEDmatch logo

Reply from GEDmatch

As an experienced user, thank you for sharing how GEDmatch has helped your research!

Rated 5 out of 5 stars

Clearing house for DNA matches from other sites

I like that matches from other sites can come to gedmatch and find even more matches for free. Wish there was a field for making notes like there is at Ancestry or MyHeritage as sometimes I look at a name in my matches list and say "I think I remember that name" but unless I find my note at one of the other suppliers I can forget.

January 20, 2025
Unprompted review
GEDmatch logo

Reply from GEDmatch

Guess what... Notes are coming soon! :) Thanks for sharing your experience!

Rated 5 out of 5 stars

The only place to be if you wish to compare across different testing companies.This is the perfect tool for comparing…

This is the perfect tool for comparing related DNA kits where the testing has been done by different companies (= different laboratories).
In my case, I have had my test done in 3 or 4 different laboratories and while each of these individual companies and their websites offer usually excellent comparison features, the music stops if you wish to compare across DNA testing sites.
Here, at GEDMATCH, the music starts again.

January 21, 2025
Unprompted review
GEDmatch logo

Reply from GEDmatch

Thanks for sharing a key feature of GEDmatch... that you can compare across users from different testing sites! :)

Rated 5 out of 5 stars

an important tool

You have an important tool which shows common matches for two people. I think it will be very useful if you add another possibility to find out common matches for 3, or may be even for 4 people. That will help a lot.
Sincerely,
Nikolai

January 21, 2025
Unprompted review
GEDmatch logo

Reply from GEDmatch

Thanks for your feedback! We will see if we can add more options to the Matches One or Both tool like that.

Rated 5 out of 5 stars

I can't live without Gedmatch!

I have been using Gedmatch for breaking down genealogical brick walls and all the tests offered are superb. I don't know where I'd be if it weren't for Gedmatch which offers an amazing array of ways to search for lost ancestors. Anytime I have had help from the Gedmatch team they have been prompt and most helpful. Thank you to everyone who keeps this site working at the highest quality.

January 20, 2025
Unprompted review
GEDmatch logo

Reply from GEDmatch

Thanks for your wonderful feedback and thanks for being a GEDmatch user!

Rated 1 out of 5 stars

DONT USE THEM

Make changes and updates without notice. Have requested and demanded my data gets deleted as a direct consequence of appalling customer service.

I never had to review good companies as I am happy with their service. Your response below serves to underline my bad feeling about gedmatch. You really have no idea how to run your operation and deal with customers properly.

No change. My issue with you is still unresolved and I have told you to delete my data which you still have not done. Been with you for over 6 years too.

You have been asked already. This review was given because you were inadequate at the start. I do not believe you are caring for my data as a consequence.

January 9, 2025
Unprompted review
GEDmatch logo

Reply from GEDmatch

Hi Maria. We always appreciate constructive feedback at GEDmatch. We would be happy to delete your data, please email us at support@gedmatch.com so we can confirm it has been removed.

We strive to communicate with our customers on changes we make and do so by publishing our release notes at https://gedmatch.launchnotes.io. We also email our users a regular newsletter, and have just launched a new customer support portal at https://support.gedmatchpro.com/portal.

Regarding supporting you, we did respond to your request and required additional verification of your account information, which we have not received.

Show reviews in all languages. (70 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look