Geekbying Reviews 27

Das Versprechen "free return within seven days" ist gelogen. Ich wollte ein Nachtsichtgerät zurückschicken.
ACHTUNG: Die Kosten für Rücksendung trägt der KÄUFER!
Es wurde mir angeboten in ein polnisches Warenlager zurückzusenden. Preis bei DHL ca 11€ !
Die Versandkosten habe ich selbst zu tragen!

Mail von Geekbuying siehe im folgenden:
Dear xxx,
If you would like to return an unwanted item, you can simply ship it back send the item back to us within 14 days (after receiving the item) we will issue a full refund or exchange the item based on your request.

Note: The buyer is responsible for any return shipping fees; and shipping fees will not be included in the refund or exchange.
Learn more about our 14 day policy here: keine links erlaubt bei trust pilot
Return instructions:
1) Send back the item with the original box, cables & charger.
2) Use your local traceable shipment provider to send the item back to us.
3) Please print the attached authorized paper (RMA) and fill in the information on it, especially the correct order number:xxxxxxxx
4) Pack the item carefully with bubble wrap and make sure it won’t be damaged during the shipment process.
5) After sending, please send us photos of the logistics label and the overall package.

Thanks for your cooperation.

Best Regards
Geekbuying Customer Service Department
Working Time: Mon. to Fri. 9:00 am- 6:00 pm GMT+8
YEAR END SALE ...

I've been a regular geekbuying customer since nov 2020 and ever since I've been satisfied with the quality of the items purchased as well as with the delivery terms. Even when I experienced an issue with the last item ordered I got the kind assistance of the geekbuying team in helping me to get the matter solved. Therefore I'd like hereby to recommend the site to all those who are still not sure if to try or not.

Good prices my order haven't got here yet but the employees where very helpful with a problem that i had and so far it seems like i will be ordering again in the future.

I have experienced a swift reply from the support team to my request of changing the shipping address for an order I have placed. However I have not received the package yet but will return with another review once that happens.

I want to appropriate to the entire geekbuying team for product selection to after-sales support (order tracking etc). I have ordered one earbud on 15-May-2020 during the time of the current outbreak of Coronavirus (COVID-19) disease. The team geekbuying handed over the parcel within 5 working days to the shipping company. International shipping this time very difficult but my consignment was reached to the local post office total 40 days. Once again yes its required some patience for your order but once you received your item you don't need to think anything.

Happy Shopping & thank you GeekBuying.com

Order arrived fast and in excellent condition. Also online chat was performed quickly and in professional manner. Thx

very fast and I need the care, you are to be congratulated!

Quick response and excellent operator service.

I ordered a phone costing 800 $ and when I received it, the camera lens was scratched. I contacted the site to get this fixed and they offered a 5 $ compensation which is equivalent of 0.6 % of the value. I told them this was totally unacceptable and wanted my phone replaced. I have since been writing emails with them for 2 days and they are seriously the worst customer service I have ever experienced. I have not been able to get a clear answer about the process time for the replacement or even any useful information about shipping.

DO NOT USE THEIR SITE! they are sending damaged items and their customer service it completely useless!
I am very close to just giving up and living with a damaged phone, and that is just not acceptable.

Very good site. Low prises. Live chat very helpful