Geekgarage Reviews 

688
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products and competitive pricing, often finding unique items more affordably than elsewhere. The delivery service is frequently described as fast and efficient, with products arriving promptly and well-packaged. People consistently commend the excellent service received, appreciating the quick communication and overall positive purchasing experience. Many customers express satisfaction with the product quality, confirming items are as described and meet expectations. Reviewers frequently mention their intention to buy again, indicating high satisfaction and trust in the company.

What people talk about most

Product

Customers had positive experiences with product, praising the fantastic range and selection of items... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast and quick delivery... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and quick... See more

Price

Customers consistently note positive experiences with price, often finding great value for their purchases.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time buying but I shall certainly be back for my Loungefly fix. Prices comparable to other sites - though I got under a great offer, they had running. Well packaged. Quick delivery - and give... See more

Rated 5 out of 5 stars

What an incredible store! An incredible range of stock with pokemon, lounge fly, lego and Pop vinyls. The manager and owner Paul will go above and beyond to make sure you walk out the store happy. I h... See more

Rated 5 out of 5 stars

I ordered an item that was more-or-less sold out everywhere else, but luckily I found it on Geek Garage for a great price! Delivery was speedy and item arrived exactly as described.

Rated 5 out of 5 stars

We ordered 3 loungefly bags split over 2 orders. They arrived promptly and were packaged extremely well and the price I paid was very reasonable. I have already placed another order.


Company details

  1. Online Marketplace

Written by the company

Geek Garage UK Ltd is a seller of all things geeky, from Funko Pops, DC Comics, Marvel, Figures, Toys and beyond.


Contact info

4.9

Excellent

TrustScore 5 out of 5

688 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(688)

62 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered online for click and collect

Ordered online for click and collect. Guy who runs the shop is always smiley and helpful, great customer service everytime I go in there which, admittedly, is often lol
Highly recommend and will 100% always be my first stop for loungefly/POPS!

July 21, 2025
Rated 4 out of 5 stars

Overall good customer service

A bit disappointed that only 1 of the 3 bags I ordered arrived wrapped. I understand this business is also a public facing shop so some items purchased will have been on display in the shop. One of the items arrived dirty and damaged as a result of this. Contacted the store who offered me a free return and a full refund as this was the last of the item in stock. I have opted to keep the bag and see if can be repaired as I am unable to get the item elsewhere. Customer service offered was good hence why I have overall gave 4 stars however I personally dont think I would choose to shop here again.

July 3, 2025
Geekgarage logo

Reply from Geekgarage

Hi Alison, im so sorry again l, most stock is wrapped but also unwrapped and not are all on display items unless last of line. Im sorry you needed to leave a 4 star review after the option re arrange a return.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I made a mistake with my order and got in touch before it was dispatched and my error was correct. My reply was quick, helpful and friendly. Thank you

June 28, 2025
Rated 4 out of 5 stars

pops

Ordered 2 pops one for me, one for my sister and they arrived in a speedy amount of time which I was very impressed with. My pop however came a tad squished which was on the side of the delivery box that was also squished which was sad as I was really looking forward to finally owning this pop my sisters on the other hand came in pristine condition. they arrived fully wrapped in bubble wrap so I can’t fault them and the damage was probably due to the delivery company which was out of their control but I can’t fault them the prices and delivery are worth 5* alone. Will defo be ordering again but hopefully won’t have the same issue 🤞🏻

May 30, 2025
Rated 2 out of 5 stars

Disappointed

This my first order with them and I received one that I order and another that was mistakenly put in instead of what I actually ordered .To then be told they would refund the price of the item I didn’t receive as they were out of stock . A bit disappointed as that sold item was actually the reason I purchased in the first place .

May 27, 2025
Geekgarage logo

Reply from Geekgarage

We are sorry to see a 2 star review, you ordered 2 pins and sadly as explained 1 was out of stock as the case we had the incorrect ones was inside from supplier, and we did refund immediately the 1 not available.
This not the norm at Geek Garage.
Thank you.

Rated 5 out of 5 stars

Popped in at the weekend and oh my…

Popped in at the weekend and oh my goodness what a treasure trove of geek related things! Lego, Loungefly, funko pops, Pokémon cards, the list goes ON!

I always get my Loungefly from Geek Garage. They always get you a fresh still wrapped bag from the back if you ask nicely and they have them…

Lovely owner, lovely little shop, perfect place to waste some time (and spend some money!!!)

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Service was very quick ordered on the Friday and was delivered on Monday, packed really well. Would order again.

May 16, 2025
Rated 5 out of 5 stars

Geek Garage is an amazing place to shop…

Geek Garage is an amazing place to shop if you consider yourself a little geeky. They have great customer service and a lovely selection of items to buy. I highly recommend spending your money in this independent shop.

May 13, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look