Geekom Reviews 

159
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 144 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent performance and quality of the products, noting their speed and reliability. Many highlight the compact size and sleek design, which offers powerful capabilities while saving desk space. Reviewers frequently mention the great value for money, finding the products to be budget-friendly with impressive features. The ease of setup and smooth operation also contribute to a positive user experience. However, some customers also noted issues with product reliability, reporting units that would not start or experienced failures shortly after purchase, indicating concerns about quality control.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the excellent performance, speed,... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

User experience

Consumers find the user experience to be overwhelmingly positive, highlighting the ease of setup and the... See more

Price

Users describe positive interactions with price, often highlighting the excellent value and affordability of... See more

Value for money

Reviewers highlight positive aspects of value for money, with many expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought an IT13 Mini computer last year and we were very impressed with the excellent performance from such an unbelievably compact unit. 12 months later and the IT13 is still performing above all... See more

Rated 5 out of 5 stars

The A6 desktop with 16 Gb memory is working very well for office and personal use. It's a sleek little box, and everything I wanted. The customer support has been very good. The only negative is that... See more

Rated 5 out of 5 stars

We needed a new PC for the audio/visual system at our church. This system has a second PC feeding PowerPoint and videos from the platform, two cameras for the speaker and musicians, an audio feed fr... See more

Rated 5 out of 5 stars

Great value budget computer with more than enough power for my needs . Very compact and quiet and it come with the latest operating system and other software, Easy set up as well. Plenty of the latest... See more


Company details

  1. Computer Hardware Manufacturer
  2. Computer Store
  3. Electronics Store

Written by the company

We’ve combined our expertise in PC construction with extensive PC hardware to develop GEEKOM PC further. We have established strategic partnerships with world-renowned companies such as Intel and Kingston. GEEKOM will continue to work with these experts to bring a better PC experience to the world. Our Mission: To create inspirational products for every individual. Our Vision: Become a world-famous reliable PC brand and solution provider.


Contact info

4.8

Excellent

TrustScore 5 out of 5

159 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(159)

142 reviews in the last 12 months

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Rated 5 out of 5 stars

Bought two Geekom mini PCs

Bought two Geekom mini PCs. The reviews were consistently better than other brands - seems the components are of generally higher quality, plus the confidence of offering a 3yr warranty. I couldn’t be happier with my purchases.

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent value! Smooth buying experience!

Smooth buying experience!
Just purchased the Geekom A5 Pro and the ordering process was incredibly smooth. The specs on this mini PC look absolutely amazing for the price point, and customer support has been highly responsive. Can't wait for it to arrive and get it set up on my desk!

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

So responsive

As a finance broker, I have several apps open at once that are heavy on the CPU and RAM. Excel x2-3, 25 tabs open on chrome, AI (Claude), outlook, teams and adobe and it never lags!
It’s so responsive!
The only bad thing to say is the fan goes off pretty hard but small price to pay
Model: intel 9i

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great little pc

Great little pc. Love it connects to the back of the monitor

Quick and quiet

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

Tiny but powerful

My tiny Geekom A8 Max is dwarfed by my redundant tower PC but it has so much more power. I love the small size but it has adequate ports for all of my peripherals. S far it has done everything I have asked of it, mainly home type stuff but I have also done some photo editing.
The buying experience was a pleasure and the price was great.
I have a few very minor issues with the design but nothing that would stop me from recommending it to a friend.

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

Geekom Mini IT11

I have had my Geekom Mini IT11 for over a year now and cannot fault it. Any minor problems or questions are dealt with quickly online and the performance is amazing.

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

I've got the Geekom A5 MiniPc

I've got the Geekom A5 MiniPc. Received the order promptly. It was packaged in a very good and attractive box. No problems with the setup and was up and running immediately. Added a 1TB SSD drive i have lying around. Easy and SSD was recognized immediately. 16GB RAM was more than enough although if I have money, I would probably add another 16GB RAM. But It's expensive. So far, I prefer using the Geekom than my Thinkpad X1 Carbon (32GB) as a attached the A5 to a bigger Samsung Screen and Surface Go3. Thinking of purchasing later this year but with a 32 GB RAM at a reasonable price tag,

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

I purchased an A6 model

I purchased an A6 model. It arrived promptly and in excellent condition. Setting up was very easy. I use it with two hdmi monitors which was an important factor in choosing the A6 model. The SD slot was also a factor in my decision. The storage and memory capacity is great. I use it only for office type applications (not games) which it handles with ease. In the months since purchase it has not missed a beat. Love it.

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

Geekom GT1

only just set up my Geekom GT1 and although haven't used it a lot yet, I am impressed with its power and speed to run the applications I needed it for with demanding video processing.
needless to say, how sleek it is and great looks.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Ryzen A5 mini, an affordable option for home and work

We have purchase 9 of the Ryzen A5 mini PC's for work over the past 12 months and have found them fantastic replacement for aging hardware. With multiple ports, 16gb RAM, 512SSD, Win 11 Pro, all under $500ea (cheaper when on sale), these mini PC's are an affordable alternative for home and work. We will continue to add more to our work network as the older computers age out.

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is second to none

Customer service is second to none. Prompt, courteous and helpful.
I run two mini PCs every day and when another PC in our household comes to end of it's life, I'll be replacing it with a Geekom without hesitation.
Built very well with excellent components.
Flexible, adaptable and easy to configure.
Great value for such a compact form factor.

June 13, 2026
Unprompted review
Rated 3 out of 5 stars

Purchased a Geekom GT1 Mega A1 Mini PC…

Purchased a Geekom GT1 Mega A1 Mini PC 27/05/2025 for $1599 from the Geekom.au website. Either at the same time or soon after the same machine was sold for $1300 by the same website, so consequently I was massively ripped off by Geekom.
The machine was delivered around 19/06/2025 and so it took what seemed forever for it to be delivered, especially when I usually receive orders from Australian based organisations within say a week.
I emailed regularly for updates on delivery and at the best received vague responses, almost like they were trying to hide something. They were in a way because it took soo long for the delivery. The customer service consequently was poor so say the least. They did offer a condolence gift, so to speak, which I accepted but then proceeded to treat me with disdain. While their email responses were prompt, it was clear they weren't reading my requests or the emails were simply AI generated. So the customer service overall thus far I would rate them with a 0 star.

The 3 star rating is due to my happiness of the machines performance thus far but reduced by the fact I was way overcharged on its purchase. I note there was no attempt by them to offer the best price.

June 13, 2026
Unprompted review
Geekom logo

Reply from Geekom

Good day! We sincerely apologize for any inconvenience this may have caused you.
Please note that price fluctuations in the electronic products market are quite normal. If you have any questions or concerns regarding this, please feel free to reach out to our customer service team at mailto:support@geekom.au.
Additionally, we would like to inform you that some of our individual warehouses are currently experiencing a peak shipping season. As a result, there may be slight delays in dispatch by our logistics partners. We sincerely apologize for this delay and kindly ask for your understanding and patience.
Should you have any further questions or require additional assistance, please do not hesitate to contact us.
Thank you for your continued support.
Best regards,

Rated 5 out of 5 stars

The best change I made in my digital life

Man! What a wonderful change. I bought the Geekom XT12 Pro as an upgrade for my business a year ago and I was so impressed with the speed and space of the computer that I bought one for the home too to run all our systems, including streaming. What a dream it has been since having this system. I will definately stay with Geekom when purchasing next :)

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

Geekom Mini IT13 Max

My new Geekom Mini IT13 Max provided all the specs I was looking for and at a great price. The product was delivered quickly and it was immediately evident that the computer was a quality product and after setting up my personal preferences I was more than impressed with the speed and reliability achieved. This computer will provide me with satisfaction for years to come.

June 13, 2026
Unprompted review

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