Geekom Reviews 

159
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 144 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent performance and quality of the products, noting their speed and reliability. Many highlight the compact size and sleek design, which offers powerful capabilities while saving desk space. Reviewers frequently mention the great value for money, finding the products to be budget-friendly with impressive features. The ease of setup and smooth operation also contribute to a positive user experience. However, some customers also noted issues with product reliability, reporting units that would not start or experienced failures shortly after purchase, indicating concerns about quality control.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the excellent performance, speed,... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

User experience

Consumers find the user experience to be overwhelmingly positive, highlighting the ease of setup and the... See more

Price

Users describe positive interactions with price, often highlighting the excellent value and affordability of... See more

Value for money

Reviewers highlight positive aspects of value for money, with many expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought an IT13 Mini computer last year and we were very impressed with the excellent performance from such an unbelievably compact unit. 12 months later and the IT13 is still performing above all... See more

Rated 5 out of 5 stars

The A6 desktop with 16 Gb memory is working very well for office and personal use. It's a sleek little box, and everything I wanted. The customer support has been very good. The only negative is that... See more

Rated 5 out of 5 stars

We needed a new PC for the audio/visual system at our church. This system has a second PC feeding PowerPoint and videos from the platform, two cameras for the speaker and musicians, an audio feed fr... See more

Rated 5 out of 5 stars

Great value budget computer with more than enough power for my needs . Very compact and quiet and it come with the latest operating system and other software, Easy set up as well. Plenty of the latest... See more


Company details

  1. Computer Hardware Manufacturer
  2. Computer Store
  3. Electronics Store

Written by the company

We’ve combined our expertise in PC construction with extensive PC hardware to develop GEEKOM PC further. We have established strategic partnerships with world-renowned companies such as Intel and Kingston. GEEKOM will continue to work with these experts to bring a better PC experience to the world. Our Mission: To create inspirational products for every individual. Our Vision: Become a world-famous reliable PC brand and solution provider.


Contact info

4.8

Excellent

TrustScore 5 out of 5

159 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(159)

142 reviews in the last 12 months

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Rated 5 out of 5 stars

New PC for church audio/visual system

We needed a new PC for the audio/visual system at our church. This system has a second PC feeding PowerPoint and videos from the platform, two cameras for the speaker and musicians, an audio feed from a digital mixer and multiple screens to manage the OBS broadcast program that formats the video mix that is fed to our remote audience via a YouTube channel.
Our old PC was struggling but the new Geekom eats it up with its two HDMI ports and two Thunderbolt ports supporting the screens and the camera and audio feeds.
It has made such a difference, Praise The Lord!

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

I recently purchased the GEEKOM IT15 AI…

I recently purchased the GEEKOM IT15 AI Mini PC (Intel® Core™ Ultra 9 Processor 285H) after I ran into issues upgrading my old desktop to Windows 11. I honestly didn't expect a Mini PC to be this powerful, but it is fantastic! It genuinely performs better than both my previous desktop and my Lenovo laptop. I’m incredibly impressed with the speed and efficiency of this unit. Highly recommended if you're looking for a serious upgrade!"

June 12, 2026
Unprompted review
Rated 1 out of 5 stars

Most of the 5 star reviews here for Geekom Australia are "review manipulation or review bribing". Let me explain how…

Being a customer of Geekom Australia, I've received many emails asking me to leave a prompted "positive" review. This is the condition. They induce you with an enticing offer of "Upon completing your review, you will win our latest GEEKOM Mini PC Carrying Case or Wireless Keyboard & Mouse Set". The hardware offered rotates to a different thing each time. This so called "offer" is the bait.

Within a week or so from receiving the request to review and win these "something inducement" -styled emails, I've noticed a large spike in glowing reviews (five stars) sprouting up on this site for Geekom. Almost all unrealistic reviews. Geekom says that "they are only after valuable feedback" but they demand "positive feedback"; in exchange for the so-called "first 30 reviewers to claim their exclusive gift". This is the trap.

I'm sure some reviews for Geekom are genuine, but a big red flag warning - a large part will be artificially induced by their so-called "fun rewards program". This "program" is a type of fraud known as incentivised review manipulation or review bribing.

Now I'm gonna wonder if Geekom are going to play Deny, Attack, and Reverse Victim and Offender, at the truth of what they do in their not so innocent "program". Geekom victim incoming on 3-2-1.........

March 7, 2026
Unprompted review
Geekom logo

Reply from Geekom

We fully acknowledge and take responsibility for the violation mentioned in your notice.

As a seller, we truly hope to earn more positive reviews to draw the attention of new potential customers. At the same time, we always keep a close eye on and carefully note down the lower ratings and reviews from our customers who have already placed orders - We also arrange for our customer service team to reach out to these buyers proactively, to help resolve any issues they have with our products or services. These feedback also help us identify areas for improvement, help us getting better.

We fully understand that we need to treat all reviews fairly and honestly, so we welcome all forms of feedback, and we will always work hard to deliver timely after-sales support for anyone in need.

Rated 5 out of 5 stars

Excellent value for money

I recently purchase a mini It13 pc from Geekom. The price from the Geekom Australia site was excellent and with a first time buyers discount, the price was the best I could find online. The Pc worked well straight out of the box, and I am impressed with the boot time and the response time when opening apps. Overall I am very pleased with the purchase.

March 12, 2026
Unprompted review
Rated 3 out of 5 stars

Geekom support would repeatedly over…

Geekom support would repeatedly over promise and under deliver. For example, saying they would notify me when the item was sent but then make no contact until I followed up.

April 1, 2026
Unprompted review
Geekom logo

Reply from Geekom

Good day! We sincerely apologize for any inconvenience this may have caused you.
Regarding to the order, it is suggested that you register the account on our site so that you could check the order status via the account. If you have any questions or concerns regarding this, please feel free to reach out to our customer service team at mailto:support@geekom.au.
Additionally, we would like to inform you that some of our individual warehouses are currently experiencing a peak shipping season. As a result, there may be slight delays in dispatch by our logistics courier. We sincerely apologize for this delay and kindly ask for your understanding and patience.
Should you have any further questions or require additional assistance, please do not hesitate to contact us. We are always here to help.
Thank you for your continued support.
Best regards,

Rated 5 out of 5 stars

I recently purchased the GEEKOM A5 Mini…

I recently purchased the GEEKOM A5 Mini PC with the AMD Ryzen 7 5825U, 16GB RAM, and 512GB SSD, and I am very satisfied with it.

The setup was quick and easy, and the performance has been excellent for everyday work, web browsing, multitasking, and media consumption. The system feels fast and responsive, thanks to the Ryzen 7 processor and SSD storage.

I was also impressed by how compact and quiet the Mini PC is. Despite its small size, it delivers reliable performance and doesn't take up much desk space.

Overall, this is a great value-for-money mini PC. It meets all my expectations, and I would happily recommend GEEKOM to anyone looking for a powerful and compact computer.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Geekom A9 Max AI - Maximum satisfaction in many ways

I bought the Geekom A9 Max AI mini PC from the official eBay store. It was the version with 64GB of RAM and 2 TB. I am fortunate as the price and configuration have changed since. My biggest concern with the min PC I previously owned was the WiFi disconnecting repeatedly. Geekom A9 does not have this issue. Most reviews I read prior to purchase also mentioned the noise level. Honestly, this is not an issue at all, and I think the cooling mechanism works well. I do not use it for gaming and cannot comment much about this aspect of the pc

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Budget mini? Not when running!

Bought an AE8 because I was on a budget. Didn't expect so much power out of such a little box! I know Apple has been doing it with their "mini" for a while, but I was honestly shocked to find such a high performance PC in such a tiny box. My only complaint is the amount of display memory allocated. I've had no issues with overheating or poor performance, which I honestly expected. The number of ports is outstanding; incredibly flexible.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Impressive little powerhouse—handles 360 video with ease!

I recently purchased the GEEKOM IT15 and have been thoroughly impressed with its performance. Given its incredibly small form factor, I wasn't sure how it would handle heavy tasks, but it has completely exceeded my expectations.
I regularly work with 360-degree video footage, which can be incredibly demanding, but this mini PC copes with it effortlessly. I haven't encountered a single issue or hiccup since setting it up. It’s reliable, powerful, and takes up virtually no desk space.
I’ve already recommended it to several friends looking for a compact but capable machine, and I’d happily recommend it to anyone else. Excellent bit of kit!

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Geekom IT15

Geekom IT15 — my honest take after daily use
I'm not a tech reviewer. I just needed something fast, small, and reliable for working from home, and after a lot of back and forth I landed on the Geekom IT15. Here's what I actually think.
The specs on my unit are the Intel Core Ultra 9 285H, 32GB of DDR5 RAM running at 5600MHz, a 2TB NVMe SSD, Intel Arc 140T graphics, Wi-Fi 7, and Windows 11 Pro. On paper that's a lot. In practice, it lives up to it.
Day to day, this thing is genuinely quick. Boot times are fast, apps open without hesitation, and I've never hit a wall with multitasking. Video calls, browser, documents, background tasks all running at once — no drama. The 32GB of RAM means I never have to think about closing tabs.
Size-wise it's absurd in the best way. It sits on my desk taking up almost no space and I keep forgetting it's a full PC. The build feels solid — metal top and base, nothing flexes or rattles. It's not flashy but it feels well made.
Thermals are fine for office work. I genuinely can't hear it most of the time. It only spins up noticeably when you push it hard, and even then it's not loud, just present.
Connectivity is one of the highlights. Wi-Fi 7, 2.5GbE ethernet, USB4 — I'm not hunting for ports or reaching for a hub. Everything I need is just there.
If I had to nitpick: the design is pretty plain, and it's not a gaming machine. The Arc 140T handles everyday tasks and light graphical work fine, but don't expect miracles there.
For a home office setup though, honestly couldn't ask for more.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Mini PC

Excellent Mini PC! Fast, reliable, and perfect for everyday use. The performance exceeds my expectations, and the compact design saves a lot of space. Setup was quick and easy, and everything runs smoothly. Very happy with the purchase and highly recommended.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

I bought my GT1_Mega on promotion last…

I bought my GT1_Mega on promotion last year on November 28, 2025, and it was shipped within three business days. I have been enjoying it without any issues so far. I use it for heavy business analytics work, a bit of machine learning, and playing FC26, and it has been fantastic. The game and all the software I use run incredibly smoothly.
I was actually surprised by the cooling system; I was a bit worried that it would overheat under such a heavy load, but the system handles all my demanding tasks very well. Their promotions are the real deal, so keep an eye out for them as they offer some of the sweetest deals you can get. All I can say is that I’ve definitely gotten my money's worth so far!

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great value budget computer . Go for it .

Great value budget computer with more than enough power for my needs . Very compact and quiet and it come with the latest operating system and other software, Easy set up as well. Plenty of the latest ports for all my external needs. I can't think of any negatives at all.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience overall

Great experience overall. I'm very happy with the computer - it performs exactly as expected and has been working flawlessly so far.

What really stood out was the customer service. I had to follow up over Chinese New Year and still received a response/acknowledgement.

Smooth process, quality product, and reliable support. I’d definitely recommend GEEKOM and would purchase from them again.

February 16, 2026
Unprompted review

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