Geeks2U Reviews 754

Geeks2U we have never had a problem, always been honest and very helpful.

A very professional organisation and also a very accomodating technician. All my questions answered and all tasks completed with no fuss.
Fantastic service

Geeks to U are always helpful caring and professional. I have used them about 5 times in the last 6 months.
Their contractors are knowledgeable and fast. Have assisted me twice with scams and hacking problems. Highly recommend their support staff and operators.

Arrived promptly on-time, no fuss, no posing, simply got straight into it and methodically resolved the issue. Friendly service, kept me informed throughout proceedings and openly answered all related questions I had. I was very happy with the quality of service and the outcomes.

Andrew was fantastic,efficient,professional and fast in resolving our computer issues.
Would definitely recommend their business for anyone else needing their help

My Trustpilot review on my experience prompted a phonecall from Geeks2U; as in their reply to that review. However I was interstate, teaching at the time the call came in, so was unable to respond. I responded after my session (after hours) but the number did not connect and the text message I sent "could not be delivered". I would like to speak with someone who actually knows my issues, however Geeks2U should email or text me the number of that contact person with whom I can connect, subject to my own availability. Otherwise, customer service is just lip service.

Setting up a new iPhone somehow managed to lock me out of my email account. When i phoned Geeks2U I was hoping for a miracle. They were able to send someone to help, the next day. Bills communication was great, as he had been delayed with a previous job. He sorted out my iPhone/ email issue with calm and patience, and managed to find a way through the Yahoo log in and password maze. I would never have managed this without his expertise. Thanks so much!

Thanks Alexis - professional, patient and knew how to get the job done efficiently while sorting out red flags along the way. A seamless experience, can’t thank you enough!

Convenient - good customer service in terms of the booking and follow up. And a friendly/helpful and on time technician.

After 2 sessions ($316) still no result - new laptop setup and transfer of mail and other data from old pc and laptop. Should have asked neighbour's kid

Casey was very helpful and knowledgeable. Nothing was too much trouble for him, he went above and beyond too help me out with my printer and computer issues. He is a credit to the company, and i have no trouble recommending him to other customers.

Have used Geeks for many years.
Extremely happy with the service of Jason.
I have never had any problem with them.

Highly recommended.

Great service. Prompt. Helpful and offered great tips to help mitigate issue should it occur again. Ran multiple diagnostic tests to ensure all ok. Reset apps so they’re not draining resource at start up.

Fantastic service, Michael's knowledge and understanding of the issue was outstanding. Was able to diagnose and resolve the problem. Highly recommend and will use again, thank you Michael

Rob went above and beyond and is such a lovely man. I hope he stays with the company so that I can keep using him!

Marc was very helpful. Resolved my problem in a calm, methodical way. I was very impressed with his service.

Joel was pleasant, patient, knowledgeable and very efficient. I could not have been more pleased.

Anthony was so patient and helpful. Spent quite a bit of time emails all fixed among other issues as well. Lovely man would recommend him to anyone, and will use Geeks again if necessary.

When I phoned Geeks2U and spoke to Holly she was most friendly and helpful. She arranged for a visit as soon as possible because I was having problems with my computer. I am housebound, so use my computer to keep contact with friends.
When Thomas came he soon sorted my problems and also gave me many useful tips.

Harry was polite. cheerful, positive and efficient. He diagnosed the problem, explained it to us and set about remedying it. We are most grateful to Harry and to geeks2u for sending him to us. We couldn't be happier.Thank you. Michael and Margaret.