Geeks2U Reviews 754

Greg was an absolute life-saver. I'd lost roughly 11 gigabytes of images from my time in Rio from a hard drive. Greg worked tirelessly to restore the images and kept me up to date every step of the way. The problem was complex but he was able to overcome it and I am incredibly grateful for all of his hard work. It was so relieving to see all of my photos from a beautiful trip restored back on the hard drive. Thank you so much to Greg, I could not recommend him more!

Technicians who listen and understand the problem you have and easily fix.

I found Roy to be patient, answering all my questions. He is very thorough and knowledgable.

The Geeks2U technician updated Windows on my home system in just a few minutes and then used some of his remaining time to undertake an audit of my internet connection. This showed some resourcefulness, which I appreciated.

Badrajith was great! He showed up early and after I explained the problem to him he got to work checking my set up. He was prompt and worked hard to find the issue. Thanks again Geeks2u for your help.

Excellent service, Kennan was very pleasant, knowledgeable, efficient and able to fix all of the issues that have been causing me stress.

excellent as always, Paul fixed things immediately.

I have never used Geeks2U before and was impressed with the ease of getting an appointment quickly. The technician was very thorough and friendly and spent a long time trying to fix my problem.

My feedback is for the excellent service from Eleanora and hopefully she will still be available in the future if I need any IT assistance. A suggestion I would have is that the scheduling of appointment times be improved by the company to not place unreasonable time constraints on your technicians.

Called Geeks2U over the Xmas break. The operator was on to it immediately. We had a tech person the following day. Told us the problem, which was the hard drive was stuffed. Next day he (Muhammed) was back and took time, understanding and kindness to set up my 80 year old employer's computer. Would highley recommend the company and especially the tech.

Three appointments have been made and cancelled by Geeks to you. I have given one star because they answered the phone and no more as not service has been provided.

Harvey arrived on time and was extremely professional & knowledgeable. He took the time to investigate the issue thoroughly and provided clear explanation and suggestions on how to address the issue with our ISP. Excellent service.

020125...the technician arrived on time, was courteous and professional and listened to me.....and fixed the issue promptly

Geeks set up a printer for me. I am 74 and not tech minded, hence I feel a bit of fear and trepidation when approaching people for help. The Geeks representative was outstanding and totally understanding of my lack of knowledge. The job was done efficiently, in a totally friendly manner, and I will have no hesitation in calling Geeks again for any tech issue.

Alex took time to listen to my explanation of the problem and my concerns, after a previous technician's visit had resulted in the initial problem reoccurring. He diagnosed and fixed the problem quickly, which is a huge relief. He was very friendly and professional, and I will definitely recommend him and the Geeks2U service! Thank you, Alex!

I had an emergency, contacted Geeks they made an appointment, arrived before time, having contacted me first to see if it was ok to come early. Fixed the problem, gave me good advice. I have used them before and will certainly use them again.

Hamza was very helpful and professional at his work. He solved my problem. Thank you Hamza.

Problem of all icons disappearing after Windows 11 download was solved with careful checks of the laptop. Jacob was careful, methodical, answered questions and was knowledgeable about possible problems. The issue of an interrupted download turned out to be the key to the problem. A very competent Geek.

Told Geeks2u I had an issue with gaming.
Geeks2u got my credit card details before they would visit, which should have been a red flag.

First technician couldn't solve the issue, after using the forum and chatting with fellow technician on his mobile phone.
Geeks2u took $150 out of my credit card,
I rang and complained. Geek2u solution was to send out a second geek.

Second technician same as the first, the technician told me to get Geeks2u to send someone who knew something about gaming issues. WTF
Geeks2u charged me another $150
So now they wanted me to spend another $150 for a third visit with no guarantee.

I would have preferred they be honest and tell me they couldn't fix my problem, so I could have moved on to find someone who could.

Trustpilot wanted me to be specific & honest, well I am.