Gellifique Reviews 

361
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great communication and fast delivery. Items came packaged beautifully. I have used light elegance twice now and really love the product. Applies like a dream and there is a beautiful selection of col... See more

Rated 5 out of 5 stars

Excellent customer service, very friendly and helpful staff. Gels are very pigmented and glide on smoothly. Lots of different colours to choose from and bundles make it easier on your pocket to build... See more

Rated 5 out of 5 stars

I’ve recently developed an allergic reaction to my previous builder gel and got recommended Gellifique. I used it the other day and had no reaction. The colour is stunning, it is so lovely to appl... See more

Rated 5 out of 5 stars

Amazing doesn’t describe it. Acrygel is beautiful, in colour and in consistency. No lifting whatsoever due to gum base coat, no smell, easy filling, no heat spikes. I suffered from the allergy to diff... See more

Company details

  1. Cosmetics Store
  2. also in
  3. Beauty Product Supplier
  4. Cosmetics Industry

Information provided by various external sources

GellifiQue LTD aims to provide premium quality nail art supplies to fully qualified nail technicians and those in training. We pride ourselves in delivering these products at affordable prices in order to create an equal opportunity for nail technicians of all backgrounds to have access to quality products thus helping them to achieve a higher customer retention rate and ultimately supporting them in their career.


Contact info

4.9

Excellent

TrustScore 5 out of 5

361 reviews

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4.9

All reviews

(361)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing top quality products

Amazing top quality products, stunning array of colours, affordable, fast reliable delivery, always packaged well and safely so no risk of any breakages or damage. The only company I’ll ever order gels from again they’re incredible, very pleased. 😊

October 14, 2020
Rated 2 out of 5 stars

I love your products so much delivery…

I love your products so much delivery is so slow though I ordered over a week ago

September 9, 2020
Unprompted review
Gellifique logo

Reply from Gellifique

Hi Natalie,
Thank you so much for your review and we apologise for not being able to respond faster. As per our Terms and Conditions please accept the 5% discount for your review (it will apply automatically if you choose to place another order with us). To address the delivery issue you have brought up, yes unfortunately, the current shipping agents which we use (DHL and UPS) list your address as a remote location and the delivery charge goes up to £15+ thus, we must ship with alternative shippers to ensure the orders still reach you within a reasonable time frame.

However, we can appreciate the wait is frustrating as other customers tend to receive their packages within 3 working days. In our Terms and Conditions for delivery we do actually list 3-5 working days to be on the safe side so a week (including weekends) is not very far off the timeframe we outline.

Saying that can I take this opportunity to double-check whether you experience longer delivery times with your other purchases? We are continuously reviewing all our practices for dispatch to ensure the customer experience is always a good one so we will be looking to see how we can serve customers in "remote locations" more efficiently.

Kind Regards,
Customer Service

Rated 4 out of 5 stars

Stunning colours & excellent customer service

Colours are beautiful and the polish is lovely to work with. Highly pigmented and low odor to them too. The only reason I haven't given 5 stars is because one of my colours received was incorrect, but the customer service team were swift to respond to my email asking about how to exchange for the correct colour. I'm still awaiting it's arrival but it should be here within the next couple is days.

September 8, 2020
Unprompted review
Rated 5 out of 5 stars

I am so glad I found this brand

I am so glad I found this brand, I absolutely love it. The consistency of the gels are amazing - so pigmented and go on like a dream. Excited to try their new precision quick tips and build my collection.

August 23, 2020
Unprompted review
Rated 1 out of 5 stars

Builder gels to top coats cause heat…

Builder gels to top coats cause heat spikes of cause let’s blame that fact that I’m not professional or that my clients nails are Sensitive from all the filing and buffing you might advertise that your products are having a free which is a great feature but you really do need to work on the heat that your products can cause and the damage that they can cause on the nailplate I’m sorry but for this reason I have to give you one star
*******************************
Just up date have now found more suitable product i’ve spoken to a few other people that don’t even recognise your brand and I’ve let other professional nail technicians that have been in the industry for a lot longer than myself use your products and their clients have also been complaining of the same thing surely they cant all be wrong! I thank you for your reply I wish you every success in building up this brand
all the best Anna! :)

August 18, 2020
Unprompted review
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Reply from Gellifique

Dear Anna,
Thank you for your review. It is important to us that we collect as much feedback as possible from all of our clients and as per policy please accept a 5% discount for your review. With regards to the issues which you have listed in your review and as we have discussed by email, there is no known scientific correlation between our HEMA free formulation and exothermic reaction (heat spike), in fact, this common trait is present in most builder gel systems (both hard and soak off). This product type trait combined with weaker nail plate will cause discomfort for some clients and as we have stated in our email: "An issue of overfilling can often be linked to heat spiking, however as our products are retailed only for professional use, we are confident that our clients take utmost care in their services".
We thought it was important to list as much information as possible regarding various causes for an exothermic reaction as well as provide a number of options to resolve this issue. Of course, each and every one of our clients is entitled to an opinion and choice and it is completely normal that there is no "one system that suits all". However, as we have also mentioned in our email we are completely confident in the quality of our products.

We wish you the best of luck in finding a product that suits your needs and of course, we are sorry to hear that our products did not meet your expectations. Thank you for you trade.

Kind Regards,
Customer Service

Rated 5 out of 5 stars

Omw what can i say.

Omw what can i say.
I accidentally came across gellifique as i was searching for hema free products as i have allergy to it.
Needless to say i haven't been wearing anything on my nails for nearly a year. Although now healthy were back to my normal bendy nails.
I decided to give 2 in 1 a try and also got a base and top coat.
Its so quick and easy to register, with very prompt emails it was done.
My purchase was quick and painless and to make a happy lady even happier my purchase arrived a day early.
Im already wearing said products and guess what no reaction.
For a nail technician I'm beyond happy.
Seriously thinking of changing brands.
Thank you so much.

August 16, 2020
Unprompted review
Gellifique logo

Reply from Gellifique

Hi Bev,

Thank you so much for your lovely review and we are so happy to hear that you have had a positive experience with our HEMA free formula. As an allergy sufferer please ensure that you read all the product descriptions carefully prior to purchasing as we offer a mix of products and some will not be suitable for your use. A 5% discount has been added to your account as per our policy.

Kind Regards,
Customer Service

Rated 5 out of 5 stars

Amazing product and service

Amazing service, and amazing products. I’ve used some of the gel polishes I’ve ordered already and the quality and consistency of the product is amazing. Possible the best gel polish I’ve purchased at such a fair price.

June 3, 2020
Unprompted review

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