gemjoy.com Reviews 64

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I love the gem joy jewelry and experience! I bought a necklace for my grandchild several years ago and recently a bracelet for myself. Even years ago, it was made clear in the company’s description th... See more

Company replied

Rated 4 out of 5 stars

I have purchased several GemJoy items - a couple for me, a few as gifts. They are unique, pretty, and magical. People notice and comment when I’m wearing them, and then they are so surprised when... See more

Company replied

Rated 4 out of 5 stars

Everything exactly as described. Nice packaging and prompt service too. I ordered one for my daughter, who absolutely loved it. Later on, I bought one for myself. I love that there’s no substitution f... See more

Rated 1 out of 5 stars

Definitely not what i thought i was getting. I even thought i did enough research but everything and every video I watched showed that once the braclet was on you you could get all of the things that... See more

Company replied

Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Jeweler
  4. Jewelry Designer
  5. Jewellery Manufacturer

Written by the company

GemJoy: Wear the Wonder. See the Magic. GemJoy is the pioneer of Augmented Reality (AR) Jewelry and accessories, designed to deliver immersive magic you can see, share, and hold. Hand-assembled in California, each piece serves as a 'Digital Gateway' to fantastical worlds. By using the GemJoy App as your 'Magic Lens,' you reveal hidden 3D stories—from fire-breathing dragons to ethereal fairies—that spark wonder across generations. Our proprietary optical gems are precision-engineered to bridge the gap between fine jewelry and cutting-edge tech. We believe in 'Magic without Risk,' which is why every order is backed by our 30-Day Happiness Guarantee. Whether you are viewing through a smartphone today or smart glasses tomorrow, GemJoy is your invitation to the future of imagination.


Contact info

3.6

Average

TrustScore 3.5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Gem Joke

Purchased a bracelet as a birthday gift for a family member. Item arrived and hours were spent trying to get the thing to function at all, much less as advertised. Customer support is as non existent as item quality and after returning the item for a refund , two things were obvious, 1. that not only is the item absolute junk, but , 2. the developers are painfully aware of that fact. They actually had to be FORCED to return the money. Failure across the board…

February 17, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look