Paid for express shipping order has not been dispatched two days later and they do not respond to emails this is theft
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Easy to place the order and received the order confirmation email ok which said 3-5 days for delivery. I didn’t receive the earrings after the 5 days so I emailed Gemms & Co and didn’t receive a reply... See more
This is an amazing new webstore offering a really lovely selection of jewellery at fair and affordable prices. I bought a sweet little diamante dog pendant, chosen specially for a relative who loves t... See more
Company replied
I purchased this necklace as a gift for my wife, and it turned out to be a fantastic choice. She absolutely loves it! The moment she laid eyes on it, her face lit up with joy. The necklace's beauty an... See more
Company replied
Company details
Written by the company
GeMMs & Co is a small family run business offering a carefully curated range of high quality 925 sterling silver and CZ jewellery at affordable prices, from timeless pieces to trending styles.
Contact info
Hornsey Park Road, N8 0JY, London, United Kingdom
- info@gemmsandco.com
- gemmsandco.com
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Hasn’t replied to negative reviews
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Paid for express shipping order has not…
Paid for express shipping order has not been dispatched two days later and they do not respond to emails this is theft
Would not order again
Easy to place the order and received the order confirmation email ok which said 3-5 days for delivery. I didn’t receive the earrings after the 5 days so I emailed Gemms & Co and didn’t receive a reply so emailed them again a couple of days later and still no reply and no earrings. I’ve contacted my bank to ask them to do a debit card recall. This Saturday I received a silver pendant necklace instead of the earrings so I emailed Gemms & Co and my email was returned undelivered which said their email address didn’t exist. Would not order again from this company
Silver flower head earrings
Bought some silver flower head earrings, just what I wanted and absolutely stunning. Very happy with purchase and great communication.
Didn’t arrive!
I paid next day delivery for a bracelet from this company. After not receiving notification of dispatch, I contacted the company via email and received no reply. I found a number and the two individuals I spoke over the phone didn't seem to care, provided the wrong tracking number and eventually admitted they hadn't sent it. A refund was provided but the attitude of the company was appalling.
The gift i bought is amazing
The gift i bought is amazing. For my grandson whis 6 weeks old.
Green light!
I found exactly what I needed , precisely and quickly and at the right , affordable price. The delivery was quick and efficient and the item is top quality!
Thank you!
No product, no response
One month later no product received and vendor not responding to emails.
Everything about it was lury and great…
Everything about it was lury and great packaging
Excellent, love it!
Excellent speedy service! Came way quicker than I expected. Size is perfect and item is lovely quality. Bought to spruce up my left hand as im recently engaged and this goes perfectly

Reply from GeMMs & Co

Reply from GeMMs & Co
Great product - paid for delivery late
The product was great however the paid for ‘next day delivery’ was 2 days late. (Purchased Sunday delivered Wednesday)
Beautiful jewelry for affordable prices.
Beautiful jewelry for affordable prices.
It was packed professionally and delivered promptly.
A smooth look on the website and very…
A smooth look on the website and very quick delivery... i love my new addition to my arm!
Thank you.Excellent quality Silver…
Thank you.Excellent quality Silver Great price gorgeous ring and bracelet i love it fit great super fast delivery highly recommended
Beautiful piece of jewellery that was…
Beautiful piece of jewellery that was packaged and presented well. Then set off by the gift bag.
Very helpful in their communication.
My wife was overjoyed with it.

Reply from GeMMs & Co
Nice necklace, but chain not fully 18" long.
The necklaces are very nice, as expected, except for one thing. I ordered 18 inch chains, and they are not fully 18 inches. They are closer to 17 inches. This makes a difference. I don't think the chain was measured carefully, or perhaps you are counting the clasps as part of the chain

Reply from GeMMs & Co
Earrings
I ordered some earrings and they are just perfect, exactly as shown on the website.
I love them and the packaging was so nicely done.

Reply from GeMMs & Co
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