Love how there are so many different preset patterns to choose from. It's a little difficult to get true colors when choosing a pattern as the system is somewhat touchy (ie true blue, bright orange).... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Post-sales service is awesome! Gemstone installed our system in 2019 and I just discovered this weekend that one of the lighting sections had become loose from the eave - we have had some wicked wind... See more
Company replied
So happy with my new track lights. Best investment ever. Makes my old house look new again and radient. Wish I did it sooner. All those years of dealing with getting up on ladder in the cold and light... See more
Company replied
Good company interactions. Always kept us informed from quote to install to app information. The quoted price was fair and no surprises. The Techs were prompt and cleaned up well, what you would ex... See more
Company replied
Company details
- #1 of 1 best companies in Lighting Manufacturer
- #1 of 4 best companies in Lighting Store
About Gemstone Lights
Written by the company
Gemstone Lights is a leading provider of high-quality LED lighting products throughout North America. Our innovative lighting products are designed to create stunning visual effects and ambiance for homes, businesses, and outdoor spaces. We are dedicated to providing customers with high-quality, energy-efficient lighting solutions that are easy to use, and designed to last.
Our standout feature is our state-of-the-art Gemstone HUB app, which allows users to control their lighting systems from their smartphones or tablets. The HUB app offers an intuitive user interface that makes it easy to create custom lighting scenes, adjust color and brightness, and set schedules for automated lighting. With the HUB app, users can control every aspect of their lighting system, from single bulbs to entire zones, with just a few taps on their phone.
Gemstone Lights also offers a wide range of LED lighting products, including Residential Track Lighting, Commercial Track Lighting, Flood Lighting and our Smart Lightbulb, the 'Opal".
Whether you are looking to enhance the ambiance of your home or create a stunning visual display for your business or outdoor space, Gemstone Lights has a product that can help you achieve your lighting goals.
Our standout feature is our state-of-the-art Gemstone HUB app, which allows users to control their lighting systems from their smartphones or tablets. The HUB app offers an intuitive user interface that makes it easy to create custom lighting scenes, adjust color and brightness, and set schedules for automated lighting. With the HUB app, users can control every aspect of their lighting system, from single bulbs to entire zones, with just a few taps on their phone.
Gemstone Lights also offers a wide range of LED lighting products, including Residential Track Lighting, Commercial Track Lighting, Flood Lighting and our Smart Lightbulb, the 'Opal".
Whether you are looking to enhance the ambiance of your home or create a stunning visual display for your business or outdoor space, Gemstone Lights has a product that can help you achieve your lighting goals.
Contact info
170 - 11080 50 St SE, T2C 5T4, Calgary, Canada
- (888) 908-2675
- marketing@gemstonelights.com
- gemstonelights.com
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with the job
Very happy with the job! The technician was professional, helpful with setting up the app, and took the time to show me different lighting options. Great service!
September 10, 2025
Reply from Gemstone Lights
We’re so happy to hear this! Have fun with your new lights!
Jackson and his guys were great
Jackson and his guys were great. Any questions that arose Jackson or his installer quickly answered.
July 31, 2025
Reply from Gemstone Lights
Thank you for sharing! We're happy to hear you had a great experience!
I made a phone call on the long weekend…
I made a phone call on the long weekend to say I could not login to my gemstone app. She came to my house within minutes to help witht the matter.
Amazing customer support.
Thank you
June 28, 2025
Reply from Gemstone Lights
Thanks so much for sharing your experience! We’re glad our team could help you out quickly!
Great product
Great product, I enjoy my combinations of different lights. It gives me the option of different themes for various days and occasions
September 3, 2025
Reply from Gemstone Lights
Thanks for the review! We’re so glad you’re enjoying all the different combinations and themes—sounds like your lights are making every day a little more special!
Many many colour and lighting options
Many many colour and lighting options, app is easy to use and program for on / off times and light settings.
September 2, 2025
Reply from Gemstone Lights
We're so happy to hear you're enjoying the lights! Thank you for leaving a review!
Staffs were friendly and knowledgeable
Staffs were friendly and knowledgeable. The app is user friendly too.
July 29, 2025
Reply from Gemstone Lights
Thank you for leaving a review! Enjoy the lights!
Tyler Francis is very accommodating and…
Tyler Francis is very accomodating and good at what he does
August 30, 2025
Reply from Gemstone Lights
We're happy to hear you had a good experience! Enjoy the lights!
Love the thousands of options
Love the thousands of options and endless possibilities plus they make a real statement and you.will have your neighbors asking where you got your lights.
August 29, 2025
Reply from Gemstone Lights
Thanks so much for the review, Nichole! We love hearing how much you’re enjoying the pattern options and the statement your lights create.
Quality product
Quality product, installed by quality professionals resulting in an exceptional experience.
August 29, 2025
Reply from Gemstone Lights
Thank you for leaving a review! Enjoy your lights!
I love lights especially Christmas…
I love lights especially Christmas lights but i could no longer get my husband to put them up and also because of him getting older. our two neighbors got Gemstone Lights and I loved looking at them and one of them came over one time and just talked to us and I asked her about the lights so we went down to the home show and received a discount and called gemstone and had y’all install them. I love the lights.
July 21, 2025
Reply from Gemstone Lights
Thanks, Debbie! We’re so glad you love your lights and that they bring joy without the hassle of putting them up.
Great customer service. Great product.
Excellent customer service . Trades by Jack.
Great product
July 21, 2025
Reply from Gemstone Lights
Thank you for leave a review!
The lighting pattern and color options…
The lighting pattern and color options are many. Learning how to program the various choices takes time and practice for me. I froze the system more than once, but my rep talked me through my errors to get everything back on track.
The Colors are vibrant to mellow, and everywhere in between. I get many compliments from neighbors and am grateful that I will not have to climb a ladder to hang lights anymore
July 20, 2025
Reply from Gemstone Lights
Thanks for sharing! We’re glad you got the support you needed and are enjoying all the colors and patterns.
Lights of Joy
Prompt service and installer was responsive and informative. Lights look fanastic.
August 22, 2025
Reply from Gemstone Lights
We're so happy to hear your enjoying the lights! Thank you for leaving a review!
Gemstone Lights Are Fabulous
Installer was on time. Box is installed in my garage so it is hidden and not interfering with the esthetics of my home. I was given a brief introduction to the App...for me it is best to explore the App on my own.
August 19, 2025
Reply from Gemstone Lights
Thank you for leaving a review! If you ever need extra help with the app, check out our online tutorials: https://www.gemstonelights.com/support
Reply from Gemstone Lights
We are so happy to hear! Enjoy the lights!
Great product
Great product, my family and I enjoy being able to change between architectural lighting and themed lights for holidays and special events
July 16, 2025
Reply from Gemstone Lights
They really are perfect for any occasion! Thank you for taking the time to leave a review!
Lanai Cage Lighting
Friendly and knowledgeable sales staff. Installation took only a few hours. System is easy to use, the lighting options are endless.
July 16, 2025
Reply from Gemstone Lights
We’re glad to hear you had a great experience and that you find the lights easy to use. Enjoy!
Offers permanet solution to home…
Offers permanet solution to home lighting, offers a lot of options available.
August 20, 2025
Reply from Gemstone Lights
Thank you for taking the time to leave a review. We hope you continue enjoying the lights!
Reply from Gemstone Lights
You must have the most magical evenings at your pool with the lights! Thank you for taking the time to leave a review!
Reply from Gemstone Lights
We are happy to hear! Enjoy the lights!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.