Gendan Limited Reviews 444

wow. what’s amazing service guys. you are all star. i have received my hex v2 vcds interface usb. in one day. and i couldn’t how i solved my little problem. these guys spoke to me through watsup for two hours and they solved my problem. they did very quick but i didn’t understand how this vcds work because i am first time using in it. these guys from gendan deserve 100 star each. thanks alot

Wow a funny experience not only were they fast in my delivery, the comical email updates were funny in the process.
I had concerns with a web page that looked like the old pop ups from a dial up but deffo wrong.
Not only well packaged and fast delivery as expected, no rip off price, my Unit logged and worked Zero issues. Many thanks to Seller, if needed for any up grades deffo be back

I brought a used vehicle scanner, easy to order and really fast delivery.Oh and thanks for the sweets, loved em. The email the sent was hillarious,Swedish guy needs a pay rise.

Awesome from start to finish. They answered questions and was a pleasure to deal with. I wish every seller was this good.
Was a pleasure.

I had a bad experience with this company, I wouldn't recommend them.

Just exceptional service from this company, great humorous communication about delivery.

Friendly, helpful, efficient, and great to deal with. They always answer the phone and are happy to offer advice, whether you’ve purchased from them or not. You might find something a few quid cheaper elsewhere, but the service Gendan provide is top-notch and more than worth the extra pennies. Quick deliver and free sweets, now, we all like free sweets with orders. A worthy 5 stars.

Well what can I say !
Its the first time I have purchased from Gendan and I own an old audi a8 d2 1997 2.8cc and have purchased a quality cable to use via software etc .
Only cost £20 plus £6 next day delivery,I sent a message with my order and at 3pm I received a very kind call from Sam who explained everything to me that I needed to know to make sure I had the knowledge of using it etc , extremely knowledgeable and said call us if you need advice, this company sell high end diagnostic equipment for all cars and diy to top Vehicle company professionals and I received all that great customer service for just a small item so wanted to say that Gendan Ltd are Top Class and will always use them and there products are of the highest quality you can get .Extremely Professional

Great product
We have two Audis and VCDS gives you the information you need to resolve issues quickly,
I have managed to reset the service reminders, diagnose a coolant Temperature sensor wiring fault, replace a EGT Sensor that was open circuit and run a DPF regeneration.
I have had to speak the team at Gendan once and they were very helpful and gave me the information i needed(Thanks Sam).
Thoroughly recommended!

Hi, purchased an obd last week and the personalised and funny message was so nice and unique and put a smile on our faces.
Haribos with my sweet tooth was nice when opening up package.
Good old fashioned service that is lacking with the big tech companies!

What can I say, do not let the website put you off, when I found it, I thought wow nothing like I’ve seen before, but as I typed in what I was looking for the search bar recognised what I wanted as I typed, and at a cheaper price than I had seen anywhere, I contact them via wattsapp on the weekend, they messaged me back first thing Monday morning to confirm the part I was looking for was correct and it was, I ordered Monday @ 10 am and it arrived Tuesday @ 15.00 pm
Would I recommend and buy of them again
Absolutely
Thanks team
Regards
Phill

I needed an OBDeleven unit in a pinch and these guys came through in a big way! I would recommend them to all friends and family. Big fan of the company and the personal feel this company has! 10/10

Ordered my HEX-V2 (3 VIN version) and all arrived next day in a sturdy blue case - along with a nice surprise. Gendan kept me fully informed on my order progress and even built some humour into my despatch notice email. The Ross-Tech product and software were simple to setup and even as a complete novice I'd carried out my first Auto-Scan inside an hour of receipt. No hesitation in purchasing from Gendan in the future - keep up the excellent work.

Purchased an OBD2 kit for Fiat & Alfa Romeo etc. Cost a bit more than the unbranded tat on eBay, but worked perfectly. Multiecuscan with the supplied adaptors can access every module, system & computer in the car.

Absolutely disgraceful behavior by Mike! I had a lot of questions to ask about a diagnostic tool and in the end he told me that I have been asking questions for 5 hours and that they are here to help but not to chat..

He didnt even offer an apology when I called to complaint! I am in true shock!

I need a manager to give me a call asap! Before ai consider taking legal action! I have photo of what he told me! Unbelievable behaviour!!

A total disgrace!

Purchased a Hexcan GS911 cable. Arrived super quick with helpful updates on delivery which was free of charge. Highly recommend

Supposed to have this item delivered to my home address instead they deliver it to a hub which is a shop and as I work a lot I had to take time off to go and get this item , poor service also not a great product for the money wouldn’t use this company again just like to add that when I order a item I expect not to run around trying to pick it up from a delivery point like I said wouldn’t use this company again. Poor service and poor response to my complaint just show you they just don’t care about there customer

Fantastic company, I needed to get into a 2022 Fiat 2.2 ducato ecu , found to have SGW on it , emailed these guys , responded very quickly, expert advice on what to do, cable sent out very fast , my customer now has a clean dpf and out in his van delivering hes over the moon very happy customer , I’m happy due to this company….highly recommend

If only every company was like this, perfect transaction and delivered the next day. Fantastic thanks

What a great company. Really helpful advice when you ring up for help confirming what you need. Quick delivery, and great sense of humour with the packaging email!! ( you have to order something just to read the dispatch email)!!
Thanks for the help. Delighted with the VW SFD unlock in the OBD11 kit, and as a result, folding mirrors quickly coded correctly. Very Happy. Thank You.