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4.0

Great

TrustScore 4 out of 5

7 reviews

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4.0

All reviews

(7)

6 reviews in the last 12 months

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Rated 2 out of 5 stars

Service client générateur-eau.com

J'ai acheté le 23 07 2025 un générateur d'eau atmosphèrique RDG-W20. Ce générateur est arrivé directement de Hong Kong sans passer par le contrôle en France à Vallauris. Sur le boîtier de l'appareil il manquait 3 vis, preuve que l'appareil a été ouvert. La mise en marche de l'appareil a été laborieuse puisque j'ai échangé plusieurs mails avec le service client. Cependant à partir du 28 septembre 2025 j'ai signalé une panne sur l'écran tactile en face avant (avec blocage des touches On/Off et Cold) et depuis malgré de nombreux mails, plus moyen d'avoir contact avec le service client qui me réponds "nous sommes occupés pour le moment. Veuillez accepter nos excuses. Laissez nous un message et nous vous répondrons dès que possible), et ceci 3 fois de suite étalé sur plusieurs jours.

September 28, 2025
Unprompted review
Rated 1 out of 5 stars

Site arnaque

Commande toujours pas reçu pour un osmoseur à 1600€.
Le service client répond que c'est envoyé mais ne donne pas de numéro de suivi.
L'entreprise est basée selon ses informations à Antibes et elle donne comme transporteur une entreprise qui envoie par avion ou bateau via d'énormes cargos...

May 17, 2025
Unprompted review

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