G.0 generation-zero.com Reviews 

8
TrustScore 3 out of 5

3.2

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Company details

  1. Health and Beauty Shop

Written by the company

G.0 stands for ‘generation zero’, a homage to the zero-waste philosophy and ideology, which encourages people to emulate sustainable natural cycles.


Contact info

3.2

Average

TrustScore 3 out of 5

8 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

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3.2

All reviews

(8)

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Rated 1 out of 5 stars

Not impressed with this store

Unfortunately I've not had a good experience with this online store. I ordered two items, received just one (in a box too small to have fitted the other item in it) and have spent three days trying to get hold of them with no response to email, voicemail, or their online chat. Not impressed with the customer service, and now I'm down an item I needed but don't really want to order from elsewhere when I've already paid for it.

Update: they did finally respond after 4 days and said they'd had network problems (they're based in London so not sure how this happened). They agreed to send the missing item immediately, but then sent it second class so it took a week to arrive... They also processed a refund which I wasn't expecting, but still don't think I'll order from them again!

September 18, 2022
Unprompted review
Rated 5 out of 5 stars

Got a range of eco-friendly products…

Got a range of eco-friendly products via the postie today a slight delay due to something being out of stock but a very good shop with good quality eco-friendly products, I will be shopping here again.

April 17, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful unique items

100% recommend the soap dishes, beautiful hand made unique natural products. Fast delivery, great communication with the personal touch. Will definitely be buying from you again :-)

April 12, 2021
Unprompted review
Rated 5 out of 5 stars

Delighted...

Delighted at the prompt and perfect delivery. The products are really lovely. Many thanks!

February 19, 2021
Unprompted review
G.0 generation-zero.com logo

Reply from G.0 generation-zero.com

Dear Keziah,

Thank you for taking the time to leave us a review. We hope you are doing well.

All the best!

KR
Dominyka

Rated 5 out of 5 stars

Scrubbing up well in all aspects!

I recently purchased a Wooden Bath Brush with Replacement Head and was very impressed by the experience.
A nice personal touch in dealing with me which, sadly, is not commonplace these days.
I have not hesitation in recommending this company both in regards to their ethical trading stance and their first-class customer service.

January 9, 2021
Unprompted review
G.0 generation-zero.com logo

Reply from G.0 generation-zero.com

Dear Anthony,

Thank you for your kind words and for taking the time to leave us a review.
All the best!

KR
Dominyka

Rated 5 out of 5 stars

A business that cares

Fantastic new way to shop for eco friendly products. Shipped quickly and had added a little person touch to the package. Thanks!

December 16, 2020
Unprompted review
G.0 generation-zero.com logo

Reply from G.0 generation-zero.com

Dear Amy,

We hope you are doing well! Thank you for taking the time to leave us a review.

KR
Dominyka

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