Genesisimaging Reviews 661

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We are DELIGHTED with the work Genesis did for us, Pavan was a complete star! So patient, knowledgeable and accommodating. We have won a RHS Medal this week at The Chelsea Flower Show 2026 and it was... See more

Company replied

Rated 5 out of 5 stars

Genesis have just supplied two large face mounted digital prints and two prints on Hahnemühle Museum Etching for our new exhibition at the Royal Maritime Museum. Brilliant quality printing and mountin... See more

Company replied

Rated 5 out of 5 stars

Top class customer service! I needed a couple of prints done for client Xmas orders at short notice. The consultation with Alex was incredibly helpful in terms of recommendations for Fine art papers... See more

Company replied

Rated 5 out of 5 stars

This company is 5 star. Complete professionals from my contact with Alex to the delivery handler Sam and also Deep. Everyone took so much care in handling my art work and also did a fabulous reglazing... See more

Company replied

Company details

  1. Photo Printing Service
  2. Digital Printing Service
  3. Photo Lab
  4. Photography Service
  5. Picture Frame Shop
  6. Prints and Signs Store

Written by the company

For 25 years, we have worked with world-class photographers and artists, international galleries, museums, interior designers, architects and individuals across the breadth of the creative industries to deliver a wide range of projects through our diverse range of premier photographic printing and finishing services. Whilst every job is different, our clients remain at the heart of every job that we do.

Our 100% Satisfaction Guarantee

We offer to redo or refund your work if you're not happy with it.

We offer to redo or refund your work if you're not happy with it.
We’re so confident in the quality of our services and that you’ll benefit from the way that we work, that we offer a 100% satisfaction guarantee and will redo or refund the cost of your work if you’re not 100% happy with it. When was the last time someone cared as much about your work as you do?

Contact info

5.0

Excellent

TrustScore 5 out of 5

661 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Very helpful and professional service

Very helpful and professional service. Framed original photographs into frames matching an existing framed photo. Great result - both look really good.

April 14, 2024
Unprompted review
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Reply from Genesisimaging

Thank you for the review, Keith! We're thrilled to hear that you're happy with your frames and we hope to work with you again soon! :-)

Rated 5 out of 5 stars

Brilliant copy made of a large oil painting.

In early March I asked Genesis Imaging to make a copy of a large oil painting. They gave really helpful advice on the choice of materials, the colouring of the final product, the timescales and the pricing. The real wow though was in the final product - which was absolutely fantastic. The recipient of the copy thought it better than the original!
At the point of payment I was also given a 30% discount as a first time customer, which was both unexpected and welcome.
I have no doubt that I will be using the services of Genesis Imaging again.

March 5, 2024
Unprompted review
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Reply from Genesisimaging

Thank you for taking the time to leave us a review, Mark! It's great to hear about your experience working with us and that you're impressed with the copy of your painting. We very much look forward to working with you again! :-)

Rated 5 out of 5 stars

Excellent all round

The advice given was really helpful, the quality of the product was excellent and the people I dealt with couldn’t have been more helpful.

March 25, 2024
Unprompted review
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Reply from Genesisimaging

Thank you for your review! We're so happy to hear that you're impressed with our quality and our team :-)

Rated 5 out of 5 stars

Excellent place to enhance and frame photographs

The service was excellent. Adapting an iPhone photograph was done to an incredible quality and the framing was expertly carried out

April 16, 2024
Unprompted review
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Reply from Genesisimaging

Thank you for your review! It's great to hear that you're happy with your framed print and are impressed with the quality of our services! :-)

Rated 5 out of 5 stars

Quality from top to bottom.

We have used Genesis many times over the last few years here at Rothschild and Co. They produce museum quality artwork at a competitive price. Great communication throughout and professional install service. We look forward to continuing this relationship for many years to come.

March 8, 2024
Unprompted review
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Reply from Genesisimaging

Thank you for taking the time to leave us such a glowing review, Lee! We really appreciate your feeback and it's great to hear about your experience!

Rated 5 out of 5 stars

Genesis Imaging are a dream to work…

Genesis Imaging are a dream to work with. Joined up thinking across the team, quality printing, attention to detail and the best customer service!

March 1, 2024
Unprompted review
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Reply from Genesisimaging

Thank you for the review, Catherine! We're delighted to hear that you had such a positive experience printing with us and hope to work with you again soon!

Rated 5 out of 5 stars

Great product and service

The print I ordered was perfect and the customer service excellent

January 16, 2024
Unprompted review
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Reply from Genesisimaging

Thank you, David! The team are thrilled to hear that you are happy with everything! :-)

Rated 5 out of 5 stars

All round excellent service and…

All round excellent service and quality. Pav took her time to understand exactly what we wanted and used her experience to suggest really helpful options. We are very happy with the outcome and would highly recommend to anyone who requires high quality prints and framing. Very friendly and professional. Thank you Geneses!

December 18, 2023
Unprompted review
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Reply from Genesisimaging

Thank you for taking the time to write us a review, Suk! The team are delighted to hear your comments and that you're happy with everything! We hope to work with you again soon :-)

Rated 5 out of 5 stars

Couldn't recommend more

Honestly, couldn't be better.
Always helpful and trying to get the result I need.
Couldn't recommend more

December 10, 2023
Unprompted review
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Reply from Genesisimaging

Thank you for the review, Matthew! We are very pleased to hear that you are happy with everything and look forward to working with you again!

Rated 5 out of 5 stars

Great service and quality of image at a fair price

Very good responsive service to get exactly what I wanted including quality of paper etc. Prompt efficient delivery. The prints themselves are better than I had hoped - really superb images of a richly coloured complex work of art. And what seems to me to be a very fair price for the quality.

December 6, 2023
Unprompted review
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Reply from Genesisimaging

Thank you for the review, Simon! It is very much appreciated!
We are so happy that the prints are everything you wanted (and more!) and hope to work with you again soon :-)

Rated 5 out of 5 stars

Quality service for Artists

I have the extraordinary luck of living walking distance from Genesis Imaging. I took an A3 size artwork there recently and received a top quality scan, on a smart key-chain flash drive, within a few days. The staff took time to work with me and discuss the next options. I’m brand new to modern printing so listened to their advice and placed myself fully in their hands. I’m thrilled with the results and won’t look any further next time I need personal attention for something I care about.

November 23, 2023
Unprompted review
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Reply from Genesisimaging

Thank you for the lovely review, Dave! The team are thrilled to hear that you're happy with the results and we hope to work on future projects with you!

Rated 5 out of 5 stars

My images were tweaked by Steve to…

My images were tweaked by Steve to improve the qualities of the images and the final result was well worth the money. I have used them before and the quality of printing is excellent

November 10, 2023
Unprompted review
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Reply from Genesisimaging

Thank you for the review, Peter! We're very happy to hear that you're satisfied with the end result and hope to work with you again soon :-)

Rated 5 out of 5 stars

Excellent care from the team from start…

Excellent care from the team from start to finish. You get what you pay for. Lovely people, great prints. Very happy with the service and production results.

November 21, 2023
Unprompted review
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Reply from Genesisimaging

Thank you for the review! We are glad to hear that you are happy with everything and look forward to working with you again! :-)

Rated 5 out of 5 stars

Amazing service

Amazing service. The attention and care that was given to ensure the best possible print was so much appreciated. As a first time customer and not a professional photographer I could not have been treated with more care and attention. I will not hesitate to use their services in the future.

October 20, 2023
Unprompted review
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Reply from Genesisimaging

Thank you for the lovely review, Brian! We are thrilled to hear that you are pleased with everything and look forward to working with you in the future :-)

Rated 5 out of 5 stars

Creative and technical help

Friendly as well as technically and creatively very helpful. Very happy with finished print

October 4, 2023
Unprompted review
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Reply from Genesisimaging

Thank you for the review, Alastair! We're thrilled to hear that you had such a positive experience with the team and are happy with your print - we look forward to working with you again!

Rated 5 out of 5 stars

Amazing service

The service was really fast and Alex was extremely helpful, couldn't recommend them enough!

October 25, 2023
Unprompted review
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Reply from Genesisimaging

Thank you for the review! We're so happy to hear that you had such a positive experience!

Rated 5 out of 5 stars

Great Service

Fast, efficient service managed by Pavan. The five prints for our office arrived on time ready to hang. Very good print quality

September 25, 2023
Unprompted review
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Reply from Genesisimaging

Thank you for the lovely review, Seamus! We're so happy to hear you had such a positive experience and are happy with your prints - we hope to work with you again soon!

Rated 5 out of 5 stars

Responsive and work with companies of any size

We've had a pleasure working with Genesisimaging during the RnD stage of our product where a lot of iterating was necessary.

April 1, 2023
Unprompted review
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Reply from Genesisimaging

Thank you for the review! We're happy to have helped and look forward to working with you on future projects!

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