Genesisimaging Reviews 661

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We are DELIGHTED with the work Genesis did for us, Pavan was a complete star! So patient, knowledgeable and accommodating. We have won a RHS Medal this week at The Chelsea Flower Show 2026 and it was... See more

Company replied

Rated 5 out of 5 stars

Genesis have just supplied two large face mounted digital prints and two prints on Hahnemühle Museum Etching for our new exhibition at the Royal Maritime Museum. Brilliant quality printing and mountin... See more

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Rated 5 out of 5 stars

Top class customer service! I needed a couple of prints done for client Xmas orders at short notice. The consultation with Alex was incredibly helpful in terms of recommendations for Fine art papers... See more

Company replied

Rated 5 out of 5 stars

This company is 5 star. Complete professionals from my contact with Alex to the delivery handler Sam and also Deep. Everyone took so much care in handling my art work and also did a fabulous reglazing... See more

Company replied

Company details

  1. Photo Printing Service
  2. Digital Printing Service
  3. Photo Lab
  4. Photography Service
  5. Picture Frame Shop
  6. Prints and Signs Store

Written by the company

For 25 years, we have worked with world-class photographers and artists, international galleries, museums, interior designers, architects and individuals across the breadth of the creative industries to deliver a wide range of projects through our diverse range of premier photographic printing and finishing services. Whilst every job is different, our clients remain at the heart of every job that we do.

Our 100% Satisfaction Guarantee

We offer to redo or refund your work if you're not happy with it.

We offer to redo or refund your work if you're not happy with it.
We’re so confident in the quality of our services and that you’ll benefit from the way that we work, that we offer a 100% satisfaction guarantee and will redo or refund the cost of your work if you’re not 100% happy with it. When was the last time someone cared as much about your work as you do?

Contact info

5.0

Excellent

TrustScore 5 out of 5

661 reviews

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Rated 5 out of 5 stars

We had 2 original pieces of art that we…

We had 2 original pieces of art that we wanted to be able to create a ltd edition print run as giftsofor family and friends. Having little experience and knowledge of the process we were supported at each step by Alex with suggestions and ideas and are so pleased with the finished results.

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

difficult series on aluminium

I wanted a series of 5 colour files converted to b/w and then printed A2+ onto 'raw' aluminium. Genesis did a small test and it wasn't quite as reflective as I expected (due to subject matter). They advised trying white coated alu. That looked great and I went ahead with the order. Unfortunately, converting to b/w and make the results match so they look similar when viewed side-by-side is not an exact science and needs a few further tests. I attended a further check and then came in a last time to look at the end results. Couldn't have been happier! Staff at Genesis were fab: very friendly, patient, professional and in their email/phone communications with me!
Next project I have I'll be working with them again!

March 27, 2023
Unprompted review
Rated 5 out of 5 stars

Really helpful and hands-on printing…

Really helpful and hands-on printing technicians! After having emailed Genesis my slightly unconventional plan to print directly onto a gesso and animal hair primed canvas, Bernie invited me to come and do some test prints. Deep was super helpful with the whole printing process and kind enough to chat to me about their incredible printers while my piece printed super quickly!

January 5, 2023
Unprompted review
Rated 5 out of 5 stars

very helpful

very helpful, i was given great advice, clear communication and great result in the end

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

Excellence in customer service and printing quality

Every time I approach Genesis Imaging, they are quick to answer, and swift in printing and delivering, and even though it's not every week or even every month, that I print with them, they make me feel I'm a very important customer. Most importantly, the quality of print is outstanding. If you get the chance to work with them, don't hesitate!

March 17, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent people and printing

Many thanks to Alex and Pavan for all their help and expertise (via email and in person) to put together the perfect aluminium printing that was produced for our upcoming exhibition. I would not hesitate to use Genesis again.

January 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great service and print quality

Great service and excellent print quality. Big choice of paper stocks and print formats, including unusual options such as backlit transparencies. Appreciate Alex taking the time to patiently go through the many options for a big pano print.

January 19, 2023
Unprompted review
Rated 5 out of 5 stars

Genesis create a stunning reproduction …

Genesis has always helped to create amazing and accurate reproductions of my original artworks. The latest collaboration was just simply stunning. I do enjoy the process and their guidance and never ending help and expertise has always created the most fabulous result.
Thank you team x

December 2, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent quality

Excellent quality, excellent attention to detail and excellent customer service. They genuinely care. Nice to find a company you can trust.

October 19, 2022
Unprompted review
Rated 5 out of 5 stars

Quality and Customer Focus Second to None

Have used Genesis Imaging for various projects including flagship exhibitions, and their attention to getting things absolutely right for the customer is second to none. Very attentive staff, super quick communications / turnaround and of course incredible quality printing means I'd highly recommend to anyone.

October 1, 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service, attention to detail, communication and world class product. Highly recommended ⭐️⭐️⭐️⭐️⭐️

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service and beautiful work

I worked with them to produce 15 CromaLuxe photographic prints. Alex was incredibly helpful and fast to respond. The prints are beautiful, crips and saturated. Image processing was quick and easy. I will definitely work with them again.

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

I had a valuable photo on metallic…

I had a valuable photo on metallic medium mounted by Genesis.From the start they were straightforward and candid, even asking me to sign a waiver should the print be damaged in the process. In the event they rang to say there was a flaw in the mounting and this couldn't be undone. When I receive the print it was to my eye flawless! Genesis were honest open and straightforward and i liked dealing with them, and definitely would do again.

September 1, 2022
Unprompted review
Rated 5 out of 5 stars

I have recently used Genesis to print…

I have recently used Genesis to print and frame a show. They were extremely professional and responsive from the start. Their customer service was great and the quality of the prints and the frames equally great. Will be using their services again for sure. Thanks Bernard and the whole team.

September 2, 2022
Unprompted review

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