Genie Authentication Reviews 21

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Matty is extremely knowledgeable as well as very friendly and helpful. He goes above and beyond to ensure you do not spend your hard earned money on counterfeit goods. He’s helped me recove... See more

Company replied

Rated 5 out of 5 stars

I’ve been using GenieAuthentication for over a year now, with around 50 total authentications, not once have I disagreed with the result they’ve given, the turn around is always faster than the stat... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Genie Authentication. You helped me get my money back on multiple counterfeit items from a big big company. Special shoutout to M.S. Top bloke. Will definitely be using this service... See more

Company replied

Rated 5 out of 5 stars

The pinnacle of authentication, a truly fantastic service offered by the team over at Genie. Following the recent purchase of an inauthentic Prada jacket, I enlisted the services of Geni... See more

Company replied

Company details

  1. Fashion Accessories Store

Written by the company

Genie Authentication specialises in evaluating luxury designer items through professional, evidence-based authentication assessments. Our assessments provide informed expert opinions, helping both individuals and retailers make confident decisions while protecting what matters most - authenticity. For individuals, we offer expert evaluations to help determine whether an item appears consistent with authentic manufacture to protect their purchases. For retailers, we support supply-chain safeguarding and help reduce return-related fraud through thorough, evidence-driven reviews. At Genie Authentication, our goal is to build the world’s largest free-to-access library of resources for luxury and designer authentication. Our mission is clear: to provide valuable, accurate, and easily accessible information for all, empowering businesses and consumers, promoting authenticity in designer fashion, and contributing to the fight against counterfeiting.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21 reviews

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Rated 5 out of 5 stars

A big thank you to Genie…

A big thank you to Genie Authentication. You helped me get my money back on multiple counterfeit items from a big big company. Special shoutout to M.S. Top bloke. Will definitely be using this service again in the future!

July 31, 2025
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Reply from Genie Authentication

Hi Hazzy,

Massive thanks for the review!

We’re so glad we could help you get your money back on multiple counterfeit items, especially from such a major company. That’s a huge win!

We're always here if you need us again in the future!

Kind regards,
Genie Authentication

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