Genix Flooring - Best Floor Selling Agency Reviews 30

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Applied this tile in a small bathroom floor made of mosaic. The hexagon design gives character without feeling crowded into the room. It required a small additional time to grout, but the completed fl... See more

Rated 5 out of 5 stars

I had applied Bedrosians granite tile as a backsplash in a farmhouse remodel in a kitchen. The polished surface made it more natural and smooth. I talked to my installer, and he said that the tiles we... See more

Rated 5 out of 5 stars

Great online tile purchasing option, as I live in a rural area and this made it so much easier! I contacted DaTile for samples then found this company through ChatGPT and it worked well! Good commun... See more

Rated 5 out of 5 stars

I was nervous about ordering from Genix in Dec 2025 because their prices were so low, thinking maybe they’re second rate quality tile or even a scam. I had never heard of them before and found them... See more

Company details

  1. Flooring Store
  2. Floor Refinishing Service
  3. Flooring Contractor

Written by the company

Genix Flooring is a leading provider of interior and exterior design services. We specialize in transforming spaces with our wide range of offerings, including flooring, furniture, lighting, and more. Our team of experts works closely with clients to create customized solutions that perfectly align with their style and preferences. With high-quality materials and meticulous installation, our flooring division ensures exceptional results. From contemporary to classic designs, our furniture collection offers options for every taste. Additionally, our lighting experts help create the perfect ambiance with a diverse selection of fixtures. At Genix Flooring, we are dedicated to delivering excellence and creating stunning spaces that exceed expectations.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

30 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had applied Bedrosians granite tile…

I had applied Bedrosians granite tile as a backsplash in a farmhouse remodel in a kitchen. The polished surface made it more natural and smooth. I talked to my installer, and he said that the tiles were uniform and cut easily.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Kevin with Genix Flooring is an…

Kevin with Genix Flooring is an ultimate professional. He assured me that the tile that I was in need of was still a stock item, even though the original purchase was long ago. My project is now complete - and seamless - thanks to Kevin.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

I was nervous about ordering from Genix…

I was nervous about ordering from Genix in Dec 2025 because their prices were so low, thinking maybe they’re second rate quality tile or even a scam. I had never heard of them before and found them on a google search for the tile I wanted. I checked BBB and read lots of reviews and talked to 2 different sales people, they convinced me they were legit, they are able to offer such low prices because they don’t have huge beautiful showrooms and sales associates to pay, they do everything over the internet and by phone. I decided to go for it and am glad I did. To save on S&H they offered to ship to a local warehouse for me to pickup. The order arrived early and in great condition. The tile was first rate. I’m very happy with the experience and the quality of the products so I won’t hesitate to use Genix again in the future.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great online tile purchasing option

Great online tile purchasing option, as I live in a rural area and this made it so much easier! I contacted DaTile for samples then found this company through ChatGPT and it worked well! Good communication and so far we have found no broken tile on our shipement.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Genix was able to ship our tile to a warehouse within 30 minutes of our home, saving us a significant amount in shipping costs. It was packaged extremely well. We would highly recommend working with them and we'll be back for any future flooring needs!

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

GENIX offers a full range of colors

GENIX offers a full range of colors. We needed 8 colors for a project. Only 6 were readily available. The sales rep, Sam Francisco, went the extra mile in searching for the needed tiles. They were found in a warehouse on the east coast and arrived quickly. The experience with GENIX has been timely and a pleasure. The product is beautiful!

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Buying Experience with Genix Flooring!

Genix has a great selection of tile at very competitive prices, and they worked with me to arrange a pickup on the tile that I selected in order to save some money on the shipping charges. They responded to my inquiries and questions in a timely manner and addressed all of my issues. The buying experience was super easy and efficient, and I would highly recommend them!

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

I’m disappointed in the customer…

I’m disappointed in the customer service and care for customer satisfaction. When I ordered my floors, there was nothing that prompted me to state these floors were available in nearby area. I also received a message from a sales associate well after I placed my order and it was shipped. When I asked the sales associate, why didn’t they call? The response was “we did” and alluded to “something must’ve happened on your end”. I had no voicemail or number from Genix on my missed call log. I paid $150 in shipping, only to receive broken up tiles. Unfortunately, I didn’t open the box until the hired service arrived to do my floors. I contacted them and have not even receive so much as a “sorry we can’t help”. $250 wasted. I would never order from this company unless you pick it up. I personally wouldn’t work with a company that does not care about customer satisfaction.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

For our master bathroom renovation

For our master bathroom renovation, we chose large-format tile from Genix Flooring, and it was the perfect choice. The tiles are beautiful and give the bathroom a modern, open feel. The team was quick, and the installation was flawless. We’ve had no issues with the tile since it was installed, and it has been easy to clean. I’m so happy with my decision!

December 10, 2024
Rated 5 out of 5 stars

Their platform is easy to use

I recently had vinyl flooring installed in my basement by Genix Flooring, and I’m absolutely thrilled with how it turned out. I went with a high-quality luxury vinyl that looks exactly like hardwood but is much more practical for a basement. The team was prompt, professional, and completed the installation in just a few hours. The floors look amazing, and cleaning them is a breeze. I’m definitely going to use Genix Flooring for future flooring projects.

November 2, 2024
Rated 5 out of 5 stars

The Genix Flooring's carpet we chose…

The Genix Flooring's carpet we chose for our living room has created a warm and inviting atmosphere. It's soft and comfortable underfoot, and the color and texture perfectly complement our decor. We're so pleased with the overall look and feel of the room

October 6, 2024
Rated 5 out of 5 stars

Cork flooring

> "Cork flooring is a natural, sustainable, and eco-friendly choice. It's soft, quiet, and comfortable to walk on. It also has excellent sound-absorbing properties."

October 28, 2024
Rated 4 out of 5 stars

I am absolutely thrilled with my new…

I am absolutely thrilled with my new Emser Extero! This installation process was smooth and efficient, and the finished product is stunning. The quality of material is top-notch, it's already transformed the look and feel of my home. I'm so grateful for the excellent customer service and would highly recommend genix flooring for the services.

November 8, 2024

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