Gentle Dental Care Group Reviews 302

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My recent dental appointment with Lena my Hygienist and also DR Ian went well with both being sensitive to my needs. following my Hygienist advice and instruction using correct brushes and dental flos... See more

Rated 5 out of 5 stars

Kindness. Patience. A proper explanation of what has gone wrong. Enough advice to make an informed decision. An interest on me as a person. Plus standard things like ample parking and competent r... See more

Company replied

Rated 5 out of 5 stars

Dr Kam at Gentle Dental Care,fitted 2 crowns for me. I am very pleased with them,comfortable & look better than my own teeth. My whole experience throughout the treatment was a positive one. Dr... See more

Company replied

Rated 5 out of 5 stars

I had a checkup and filling session with Dr Anhaar Mohamedali last Friday. I have known Dr Anhaar for many years well before she joined GDCG as an associate. Dr Anhaar is an extremely dedicated and... See more

Company replied

Company details

  1. Dental Clinic
  2. Cosmetics Store
  3. Dentist
  4. Wellness Center

Written by the company

Offering dentistry to Croydon and the surrounding areas for the past 30 years, we offer the full range of dentistry, from routine check-ups to comprehensive implant care.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

302 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant Experience with my recent Dental Appointment

My recent dental appointment with Lena my Hygienist and also DR Ian went well with both being sensitive to my needs. following my Hygienist advice and instruction using correct brushes and dental floss my gums and teeth they noticed an improvement. I appreciate their sensitive professional support and kindness.

March 16, 2026
Unprompted review
Rated 3 out of 5 stars

Very rough dentist

Very rough dentist. Had a filling and he cut my lip with the drill. I was in there for 30mins and cost me $700. What a rip off. Sydney dentist is a lot cheaper. I do not recommend them at all. Save your money.

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

All about getting your money

This denist is full of lies and will do what they can to get as much money out of you as possible. I was told I'm a check up that I had gum disease and needed a hygienist every 3 months costing 69 pounds. When I went it really hurt my teeth to the point of excessive bleeding. They never once polished my teeth after a clean either. I moved to a new denist and had xrays and check ups which revealed I do not have gum disease at all and have healthy teeth that just need a clean once every 6 months. Go elsewhere if you can.

December 28, 2024
Unprompted review
Rated 1 out of 5 stars

I need an urgent filling

I need an urgent filling. Do you think that I can get a private appointment for one? No because they say I have to have a check up first. A check up that they could do in the same appointment but are refusing, why well I can only assume it's about making as much money as possible. Having been with them for years and my last appointment being within the last 12 months I do not see the issue.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Gum Treatment

I recently had my Stage 5 gum treatment and an extraction done at Gentle Dental with Dr. Mish, and I must say it was the best dental experience I’ve ever had.

Dr. Mish was extremely gentle, professional, and reassuring throughout the procedure. He explained everything clearly, made me feel at ease, and ensured I was comfortable at every step. Despite the complexity of the treatment, it was carried out with such skill and care that I felt confident and well taken care of.

The entire team at Gentle Dental was supportive, friendly, and attentive, which made the experience even better.

I am truly grateful to Dr. Mish and the staff for making a usually stressful process so smooth and positive. I highly recommend Gentle Dental to anyone looking for excellent dental care.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

For the first time in years ,I can smile.

For the first time in years
I was very happy with the welcome I received when I went to gentle dental in beckenham,
To have new dentures made,,
I had no hassle, with the treatment I received.
After most dentist don't want to take on pensioners, they did, thanks again,
I WOULD RECOMMEND ANYONE WHO NEED HELP, IT'S OUT THERE,
JUST CALL GENTLE DENTAL.
I WILL ALWAYS USE THEM.

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible Experience

I felt it is important to inform others of my experience here. A part of my tooth had sheared off, leaving my tooth thinner than normal and I booked an emergency appointment to have some filler put in to thicken the tooth. The dentist called John-Joe Hartigan was appointed to manage my situation. I told him that the sole reason for me coming to the dentist was to get my emergency tooth repair fixed. The first appointment I had xrays done and I was informed four times by reception that I will have my emergency tooth repair fixed on the next appointment.
John also told me once that I will be getting my tooth repaired on the next appointment. Shortly after, I received an email detailing a dental plan for other work that could be done aswell. The plan had me down for getting a general teeth clean on the second appointment and the entire dental plan did not list my emergency to be dealt with at all. I phoned reception and she said that John had accidentally left out the tooth repair and that I will be getting it fixed on the second appointment as I was told before. Later, I arrived for my second appointment and John told me that I was getting a general dental teeth clean today. I questioned him as to why my emergency tooth repair was not getting fixed and he said we can do that another time. John knew that I was only there to get my emergency tooth repair completed and it seems that he wanted to get as much money out of me as possible before he considered fixing my emergency. I would strongly advise others to avoid getting dental work done with John-Joe Hartigan.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! Keep well informed of the process, including the cost, and have never had such an easy time durring dental work. When you can say that the worst part of the process was the water washing down my throat, durring an extraction. That can only be "Gental Dental" care. Thank you all very much. Looking forward to my new smile.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

I have been having trouble for several…

I have been having trouble for several years with an implant.on my first visit to see Dr Mish and Dr Bardia I was so impressed on how they looked after me and the care they took
It's was a problem to explain but you both listened to me and never gave up on me.
Several visit later and I have to say a big
THANK YOU

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

My experience at Gentle Dental Care has always been excellent but today I want to mention Dr. Mish,Nancy and the team for the care provided for my gum disinfection and treatment.
Their approach is not only so calming and reassuring but highly educational.
They guided me and explained everything with wonderful manners.
Thank you for your hard work!

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Gentle Dental Care is wonderful!

I came to Gentle Dental Care (on 392 Wickham Road, Croydon) a couple of weeks ago for three appointments. The waiting room was clean and inviting...hot and cold drinks were available.
The dentist room was amazing! It was the best surgery I have been to till now. It has a beautiful garden. Everything was explained to before treatment began. The staff were very professional, and I intend to come for treatment here again. I am grateful to the staff of the surgery, in particular Dr Sachdev, for taking care of my gums, teeth and my smile

February 7, 2025
Unprompted review
Rated 2 out of 5 stars

My reply to your reply

Thank you for you reply to my review. I am not on the wrong site and yes Gentle dental care do have a service at 37-39 Powis St SE18 in Woolwich

January 24, 2025
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Hi Jane.

We do not operate in Woolwich. That is a different business entirely unfortunately with a similar name. You are welcome to confirm this at our website www.gentledentalcaregroup.co.uk. The business you were seen by are here: www.woolwichdental.co.uk

I hope that helps. We would be happy to assist you at one of our practices where as you can see by our many positive reviews we prioritise our patient's experience.

Kind regards.

James.

Rated 5 out of 5 stars

I am sending a Big thank you

I am sending a Big thank you! to dentist, Dr Emily Tan, for her wonderful dental skills, patience and customer service.
I was extremely nervous but she made my experience in the dental chair as pleasant as possible. I have to say Thank you again!

Thank Dr Tan

Loraine W

January 7, 2025
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Loraine,

Thank you for your kind words. It is wonderful to hear that Dr. Tan was able to provide such a positive experience for you. We are delighted to have professionals like her on our team.

Warm regards,

The Team

Rated 5 out of 5 stars

excellent dentist!

excellent dentist!! they was brilliant with my partner and the prices and estimates are fair compared to other dentist. now it's my turn to start my journey and get me teeth sorted. I like that they don't judge you and want to help you. I've been suffering so bad with toothache I had a damaged nerve and the tooth couldn't be saved. he fitted me in Coz the tooth was bad amd he wanted to get me our of pain. they really looked after me aswell. so impressed with this dentist and I will be starting my journey with them amd wouldn't think of going anywhere else. thankyou Adam for getting that tooth out feeling much better for it.

January 2, 2025
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Philip,

Thank you for sharing your positive experience. We are pleased to know that you received the care and support needed. We look forward to supporting you on your dental journey.

Kind regards,

The Team

Rated 5 out of 5 stars

Teeth Implant treatment

As someone who has an acute phobia to injections, especially where dentists are concerned, it took me over two years to build up the courage to make an appointment to visit the practices of the Gentle Dental Care Group, which has a surgery close to where I live.

My initial appointment was with Dr Mish Sachdev.

In my initial meet with Dr Sachdev, I outlined to him that I had long thought about having teeth implants to replace dentures that I had being wearing but which I found uncomfortable.

I outlined to Dr Sachdev, my deep fear of having the dental treatment that I suspected having teeth implants would entail.

However, after speaking with Dr Sachdev and him being totally honest and transparent with me about what the implant treatment would entail, I was completely satisfied and reassured with his answers to my long list of questions that I had on this matter and was greatly relieved that he would be the person performing this procedure on me.

Dr Sachdev went through every minute detail about the cost of treatment, what the treatment would entail, the length of time it may take for my gums to heal before the implants were ready to implanted and the teeth finally fitted.

Nothing was rushed and my needs as a patient were always paramount to both Dr Sachdev and his team when I visited his surgery for my appointments.

I was always kept fully informed as to what treatment would to be performed on each and every appointment made during my treatment.

Dr Sachdev showed great competency, professionalism, and above all, excellent patient care in all dealings I had with him and his team.

I would highly recommend Dr Sachdev and his team to both family and friends If they ever wanted to undertake tooth implant surgery.

December 27, 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Reviewer,

Thank you for your kind words about Dr. Mish Sachdev. We are delighted that you felt comfortable and informed throughout your treatment. Your recommendation means a lot to us.

Warm regards,
The Team

Rated 1 out of 5 stars

Hi dear I have pleasure to working for…

Hi dear I have pleasure to working for Tony as a Painter we agree job for day rate . Then she changing mind saying I don’t finish my job. I said I need one more day . She refuse . I said ok she finishing yourself . On the end she don’t paying me for my day of work which I done. I really had enough of people who are judging me . I really highly recommend her for working . Very honest person and reliable.

October 26, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

After needing to be seen at short notice,I was attended to with professionalism, friendliness and a faultless service from Dentist Ali and his dental nurse.
Having been a patient for quite sometime I can highly recommend Gentle Dental to anyone looking for a first class dental practice. Thanks once again,
Cliff Webb.

December 11, 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Cliff,

Thank you for your kind words and recommendation. We are delighted to hear about your positive experience with Dentist Ali and our dedicated team. We look forward to continuing to provide you with excellent care.

Kind regards,

The Team

Rated 5 out of 5 stars

Specialist gum treatment and deep clean

I have used this dental practice for a number of years for checkups and hygiene work, and they are well organised, efficient, attentive and caring.

I wasn't looking forward to my latest treatment of an active deep gum clean and subsequent hygiene care. I shouldn't have worried at all.

The initial consultation with Dr Mish was comprehensive and informative and the scan to determine the work to be done was completely painless.

The active disinfection phase where they deep clean your gums around the teeth was split into two, which made it completely manageable. Whilst you are conscience that rectification work is being done, a little bit more intrusive than a standard clean, it's absolutely fine, and your gums feel much better after. Dr Mish did a great job.

The subsequent hygiene care is completely standard but important to consolidate the work done on the active disinfection. As always, Aziz does a great job.

It is important to get into the routine of using the inter dental brushes on your teeth alongside the standard electric toothbrush. It takes a while to get used to to it, when you start but quickly becomes efficient and quick.
It avoids the need for a further deep clean!

Bottom line. If you are advised you need a deep gum clean, don't put it off. You will feel much better with heathy gums and the process to get there is really worth it.

October 25, 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear T S,

Thank you for sharing your positive experience. We are delighted to hear that Dr. Mish and Aziz provided you with attentive care. Your insights are valuable for others considering similar treatments. We look forward to welcoming you again.

Regards,
The Team

Rated 5 out of 5 stars

True professionals

I can wholeheartedly recommend this practise. I’ve been with them for years and Iain and Karen are just the best ones and always put me at ease - professional, pain free visits every single time- without the fail.

September 23, 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Nina,

Thank you for your kind words and recommendation. We are delighted to hear that you have had consistently positive experiences with Iain and Karen. Your feedback is greatly appreciated. We look forward to serving you for many more years to come.

Regards,
The Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look