Gentle Dentistry Reviews 28

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their exceptional kindness, professionalism, and ability to make them feel comfortable and at ease, especially those with dental phobia. The service is consistently described as gentle, thorough, and highly skilled, with many highlighting the pain-free procedures and clear explanations provided throughout their treatment. People appreciate the modern, welcoming practice environment and the advanced technology used, contributing to a smooth and stress-free user experience from booking to treatment. Conversely, a small portion of people felt that some procedures were longer and more challenging, though the overall outcome was still positive.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, kindness,... See more

Service

Reviewers mention positive feedback about service, with many expressing that the practice is friendly,... See more

User experience

Consumers find the overall user experience to be positive, with many describing it as exceptional and... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing delight with the results of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a very nervous dental patient, finding Gentle Dentistry has changed my life without sounding too dramatic. I now see Tess my kind & literally gentle hygienist every 4 months & it doesn’t upset my d... See more

Company replied

Rated 5 out of 5 stars

My 4 top front teeth were an absolute catastrophe! So finally plucked up the courage to have them crowned. Stage 1 was a doddle, temporary teeth that looked fabulous (although they felt like han... See more

Company replied

Rated 5 out of 5 stars

Such a great experience from start to finish. The dentist, Dimi, carried out a very smooth and thorough examination and had such a calm, positive energy that instantly made me feel comfortable and... See more


Company details

Written by the company

Gentle Dentistry, located in Southbourne, Bournemouth, is renowned for its exceptional dental care and patient satisfaction. With over 300 reviews, the practice maintains a stellar 5-star rating, reflecting its commitment to excellence. Patients frequently commend the practice for its professional and friendly team, highlighting the comfortable and welcoming environment. The clinic's dedication to pain-free procedures and personalized care has transformed the dental experiences of many, especially those who previously felt anxious about visits. Under the leadership of Dr. Dan Cattell, Gentle Dentistry offers a comprehensive range of services, from routine examinations to advanced cosmetic treatments. The team's attention to detail and commitment to patient satisfaction have led to outstanding results, with numerous patients expressing delight over their transformed smiles. The clinic's modern facilities and use of cutting-edge technology further enhance the patient experience, ensuring efficient and effective treatments. The overwhelmingly positive feedback underscores Gentle Dentistry's reputation as a trusted provider of dental care in the Bournemouth area.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Best Dental practice

As someone who dislikes dental appointments I can genuinely say gentle dentistry is just that, gentle. Cutting edge tech removes the painful injections and the staff all absolutely amazing.

November 3, 2025
Unprompted review
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Reply from Gentle Dentistry

Richard, your family is absolutely amazing! Aren't we lucky GD crew?

Rated 5 out of 5 stars

Cracked tooth

Brilliant, Kind, and Pain-Free!

I cracked a tooth yesterday and was in quite a lot of pain — not the kind of surprise anyone wants! Gentle Dentistry managed to see me quickly and fixed it absolutely brilliantly. Dan was kind, calm, and explained everything as he went, which really put me at ease.

The whole thing was completely pain-free (which still amazes me), and less than 12 hours later my mouth feels totally settled and comfortable again. I honestly couldn’t have asked for better care.

If you’re nervous about going to the dentist or just want someone who genuinely cares and does a great job, I can’t recommend Dan and his team enough.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

As a very nervous dental patient

As a very nervous dental patient, finding Gentle Dentistry has changed my life without sounding too dramatic. I now see Tess my kind & literally gentle hygienist every 4 months & it doesn’t upset my day. She is a magician & the whole experience walking into the practise is honestly ok. If you are like me, please come to this practise!

October 2, 2025
Unprompted review
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Reply from Gentle Dentistry

Thank you so much for your kind words! We're truly honoured to hear that your experience with us has made such a positive difference. Tess will be absolutely thrilled to know she’s had such an impact — she's genuinely a magician when it comes to making patients feel comfortable and cared for. We're so glad you feel at ease coming in, and we’re grateful you took the time to share your journey. It means a lot, especially for others who may be feeling the same way you once did. We look forward to seeing you at your next visit!

Warm regards,
The Gentle Dentistry Team

Rated 5 out of 5 stars

Experts if you have a medical condition.

I’ve been seeing Dan at Gentle Dentistry ever since I moved to the area 15 years ago, and I wouldn’t trust anyone else with my dental care. Because of a health condition, my oral health is absolutely vital to my overall wellbeing, and I always feel completely confident in Dan and his team. His knowledge and expertise are second to none, and the whole practice is modern, welcoming, and equipped with the latest technology. From booking an appointment right through to treatment, the experience is smooth, professional, and genuinely caring. Highly recommended!

March 18, 2025
Unprompted review
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Reply from Gentle Dentistry

Thanks so much for your lovely review Sean :) I always look forward to our chats and catching up. Kind regards as always, Dan

Rated 5 out of 5 stars

I’ve both been a patient and had the…

I’ve both been a patient and had the privilege of working at Gentle Dentistry, and I can confidently say it’s the best dental care I’ve ever experienced. Dan is exceptionally skilled, gentle, caring, and understanding, and the entire team is the most professional and supportive I’ve seen. The results — and the countless positive reviews — truly speak for themselves. I highly recommend Gentle Dentistry.

August 22, 2025
Unprompted review
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Reply from Gentle Dentistry

Thank you for your kind words, Ed. You have contributed to our collection of 5star reviews on multiple occasions!!!

Rated 5 out of 5 stars

State of the art, Gentle Dentistry

In my early twenties I experienced an over enthusiastic dental hygienist. Having never had any dental work done, my teeth were overly sensitive to hot and cold fluids and food for six months. The experience scarred me. I avoided going to the dentist for a decade. I lived with and tolerated tooth niggles regularly. I moved to Bournemouth in 2004 and reluctantly attended gentle dentistry to have an Impacted wisdom tooth removed. I was struck by the difference in my mind, the perceptual fear, and the real life experience of attending Gentle dentistry. This was in 2007.

Since then my reluctance has changed to appreciation. Appreciation of the care and skill that Dan Cattell and his team provide.

The environment at Gentle Dentistry is immaculate. Every detail to make your experience perfect is thought through. An example of this is during the covid pandemic Gentle Dentistry upgraded all of their surroundings to include state of the art air filtration so that the air was filtered and cleaned every 90 seconds. If you are an airborne pathogen, it is possibly the worst place in the world to be! The point I am trying to make is that every detail of the experience is flawless.

From being warmly welcomed every time by Izzy and Katie on the front desk to being followed up with phone calls afterwards “just to check in” no detail is too small and the entire experience has been totally thought through. It is wonderful.

The dentistry skill displayed over a 20 year period mean that my once chipped, stained, tartar encrusted teeth are now seen through a smile that I am proud of.

I haven’t had cosmetic dentistry, just regular Gentle Dentistry.

May 29, 2025
Unprompted review
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Reply from Gentle Dentistry

Thank you so much for your thorough and thoughtful review, Cory! We really appreciate the time you took to share such detailed feedback. Your insights mean a lot to us and will definitely help us keep improving.

Rated 5 out of 5 stars

Exceptional Care and Service at Gentile Dentistry

I’ve been seeing Gentile Dentistry for several weeks now and have had a consistently excellent experience. Every appointment has been met with warm, friendly service and a welcoming atmosphere that immediately puts you at ease. The team takes the time to explain everything in detail, so I always know exactly what to expect. The aftercare has been exceptional, and I truly appreciate the attention and professionalism throughout the entire process. I’m excited to see the final results and would highly recommend Gentile Dentistry to anyone looking for outstanding dental care.

May 9, 2025
Unprompted review
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Reply from Gentle Dentistry

We have all really enjoyed your visits. Super getting to know you. Thanks so much for taking the time to say such kind words. Dan

Rated 5 out of 5 stars

After having a lifelong dental phobia…

After having a lifelong dental phobia and putting off getting treatment I made an appointment with Dr Dimitri Papalexiou at the gentle dentistry in Southbourne , as soon as I walked in everyone was kind and reassuring and it was a very calming environment, very different to anything I had experienced before.
Dr Dimitri chatted through my options for treatment and at no time was I pressured or rushed. A plan was made for my treatment and I was soon able to start at my own pace .
I am so pleased with the results and will be forever grateful to Dr Dimitri for giving me back my smile

May 9, 2025
Unprompted review
Gentle Dentistry logo

Reply from Gentle Dentistry

Thank you so much for this lovely review.....you have made my day! Dimi

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