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Review summary

Created with AI, based on recent reviews

Evaluating 947 reviews, most reviewers were somewhat happy with their experience overall. Many people found the customer service to be excellent, with staff being helpful, understanding, and quick to resolve issues like missing orders or incorrect items, often providing refunds efficiently. Some customers also reported positive experiences with the product, noting ease of use, a balanced formula, and feeling good with no side effects, with some even experiencing curbed appetite. However, some people were dissatisfied with the product, stating it was ineffective or caused adverse reactions such as sickness or skin irritation. There were also concerns about the ordering process, with some reviewers experiencing issues like unexpected subscriptions, incorrect charges, or difficulty canceling orders and obtaining refunds, even when promised.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers express disappointment, reporting no weight loss,... See more

Quality

Users describe ambiguous interactions with quality. While some reviewers praise the patches as very good,... See more

Order

Consumers find order experiences to be ambiguous. While some customers report smooth experiences from... See more

Refund

Customers had ambiguous experiences with refunds. While some reviewers reported quick and full refunds, with... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I tried these a month ago had a bad reaction, contacted customer service they told me to stop using which I did. What I don't think people realise you are signing up for a subscription. One month la... See more

Rated 4 out of 5 stars

I ordered the product after reading a good review and waited 3weeks with no response whatsoever. I then did more research and decided I had waited long enough so I asked to cancel. I was told the orde... See more

Rated 5 out of 5 stars

I inadvertently ordered too many packs. On contacting Gentle Patches and Inde at the company, who did everything possible to correct my mistake. They managed to cancel my order and hopefully my credit... See more

Rated 5 out of 5 stars

I messed up, gave only a partial delivery address. Emailed for help, quick response. Purchase back out for delivery. Checked again, as delivery hadn't arrived, again quick helpful response. Great... See more


Company details

  1. Health and Beauty Shop

Written by the company

Gentle Patches is a wellness brand offering science-backed transdermal patches designed to support energy, skin health, weight management, and more. Founded by health entrepreneurs passionate about longevity and modern wellness, we offer a focused line of patches formulated for what matters most—helping people feel better naturally. Our patches provide a clean and effective alternative to traditional supplements by delivering active ingredients through the skin for steady, controlled absorption. Whether it's NAD+ for cellular energy, marine collagen for skin vitality, or natural compounds like berberine to aid metabolism, our goal is to make wellness easier, more consistent, and more natural. With no fillers or unnecessary additives, our products are made for people who want real results without the hassle. We serve customers across the US and Europe with fast, reliable shipping and a satisfaction-first approach to customer care. Gentle Patches is continually developing new solutions to support your well-being at every stage of life. Simple. Natural. Effective. That’s the Gentle way.


Contact info

3.3

Average

TrustScore 3.5 out of 5

983 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 34% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

These patches DON'T work!

The customer service did an amazing job! I had an issue with my order I was missing 8 packs. They kept in constant contact with me until I received the rest of my order. I was very impressed with the customer service dept

As for the patches, they DON'T work. I just started my 2nd month and I have only lost 3 pounds. Sometimes the scale says I've lost weight other times it doesn't. I had high hopes for these patches after reading reviews. I'm 52 years old and these patches don't work. It's a huge waste of money. I hope I can help someone who is considering ordering theses. Don't waste your money I'm NOT a snacker but, still hoped the patches would work. I do NOT recommend these patches.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

You should give them a try. You will be glad you did!!!

The patches I order are always here pretty quickly. The website is easy to use. I have been using them for about 3 months and they helped me change my eating habits. I have lost 31 pounds. I feel fantastic. I just received a new order. I still have 30 pounds to go. I have no side affects like Wegovy or any of the Glp injections can have. I am very satisfied.

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

Please avoid

Initially product was sent quickly and efficiently, tried product and completely ineffective

Have now been charged with repeat subscription for product I do not want and did not request.

Contacted customer service however offered no solution and are now unresponsive to emails

April 11, 2026
Unprompted review
Rated 1 out of 5 stars

This company is not to be trusted

This company is not to be trusted. I tried to cancel my order straight away because they were not honest about how much money they were taking from me. They said they couldn't find my order. When I kept trying to cancel they said it was too late because they'd already sent it out. Now I want to return the items and get my money back but there is no address in this country.

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

Dont buy to this company

Dont buy to this company. They review the suscription without I asked it. I se t differents emails asking the no review and any debit in my account and In addition I moved and they didnt have my new address. I advi e this too.butthe most important I didnt want the product. They put me a debit a and now they answered that other department is manager my complain. Be careful please!!!! The take the money of your account with out you autorisation!!!

March 26, 2026
Unprompted review
Rated 1 out of 5 stars

Patch burnt skin and now have scar.

On week 2 of using the patches I suddenly had a reaction. The patch burnt my stomach skin. Resulting in blisters. My skin stuck to the patch and had to peel it off, it was burning so badly. 6 months later I still have a scar. I returned the remaining packets requesting a refund for those packets only. This took 5 months to get and not the full cost amount. Be aware, be careful. Even the first to weeks I didn't really loose any weight or noticed any reduction in food cravings.

November 20, 2025
Unprompted review
Rated 1 out of 5 stars

I bought the patches for 1 month to try…

I bought the patches for 1 month to try them out. They honestly didn’t make any difference to me.
Then, I received another packet and a payment from my account!
I hadn’t reordered or requested any more.
The cancellation process is a nightmare where you can get a refund if you pay the postage and a £5 restocking fee. Or a 50% refund if you keep the pack.
Just beware!

April 7, 2026
Unprompted review

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