genuine-vintage-sunglasses.com Reviews 18

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Sunglasses Store

Written by the company

We offer EXCLUSIVELY original designer vintage frames sunglasses that are no longer available in general or optic stores Each pair has its own history and is frequently handmade or composed with the best materials using a very high grade of engineering, keeping a tremendous value, often even more then in the day they were made and sold. We have the biggest vintage Cebe & Carrera collection worldwide and share a strong passion for the Carrera brand, made and designed by Wilhelm Anger from Austria, wich has been our inspiration and rolmodel since day 1 we opened up our shop here at Genuine Vintage Sunglasses! He was also the big man behind the Boeing Collection, Porsche Design by Carrera and Optyl, wich you can find in many frames we offer. We are proud to show you our complete collection from the golden era with these and other exclusive designer brands as Cazal, Alpina, Lacoste, Alfred Dunhill, Playboy, Cébe Eyewear and so on. Including even the more rare and hard to find brands made by Carrera as Movado, Boss and Sunjet.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely outstanding experience

Absolutely outstanding experience! Genuine Vintage Sunglasses truly delivers on quality — the NOS sunglasses I received were in perfect condition, complete with original tags and all accessories. It’s rare to find such authenticity and attention to detail these days. You can tell they really care about what they offer. Highly recommended for anyone looking for genuine vintage pieces!

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Still default supplier of my Cult sunglasses!

Been searching long time for original high quality sunglasses. As well for myself as for my girl.

Ran into an add of Genuine VS, got in contact and had the luck to find several great pairs of gafas!
After personal contact and good advise I purchased and received exactly as presented and discussed.

Advising friends and family to go there when they ask for it. 100% sure of 100% attention and service of Genuine VS

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Genuine Vintage Sunglasses Buy

I'd been looking for weeks for a pair of Carrera sunglasses from the 90s, a discontinued model that's no longer available in opticians. I stumbled across this shop by chance, and the experience was fantastic. The owner helped me with the purchase process and getting the right size. The sunglasses are 100% authentic (verified by the authenticity marks and the original case). Shipping was fast and the sunglasses were well-protected. It's very reassuring to know the owner is so involved. I highly recommend them.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service – Above and Beyond!

I can’t recommend Filip and the team at Genuine Vintage Sunglasses highly enough. They went above and beyond to source a specific pair for me that wasn’t in stock, and managed to do so within 24 hours. Communication was excellent throughout, and delivery was incredibly fast. If you’re looking for vintage sunglasses, GVS is absolutely the company to trust.

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

I would give zero if I could

I would give zero if I could. Filip Scrayen who trades under Genuine Vintage Sunglasses totally ignores customers requests and in doing so has failed to comply with legislation that states a customer has the right to cancel within 14 days for a full refund.
I in fact gave him plenty of notice to cancel my order (WITHIN 8 HOURS of purchasing and before they’d even been shipped) but he categorically refused to and told me he was still going to post them the next day and not refund my €305.
He has been informed several times that I refused delivery; the courier has evidence they were not delivered and that a refund should be sent in full…again he has not fulfilled this. I am going to take this to Financial Ombudsman, EU Trading Standards and if needed to court.
It’s such a shame I was not treated fairly, as the sunglasses I ordered were not the right pair and I had fully intended to use the company again in the future to reorder the correct ones. I would not go anywhere near them, after the disgraceful customer service

March 20, 2026
Unprompted review
genuine-vintage-sunglasses.com logo

Reply from genuine-vintage-sunglasses.com

FALSE REVIEW:

This review contains multiple factual inaccuracies that we must correct for the benefit of other customers.

On cancellation: You requested cancellation within 8 hours of purchase. Under EU consumer law, the 14‑day right of withdrawal applies from the date of delivery, not from the date of purchase. Once an order has been processed and prepared for shipment, cancellation is at the seller's discretion. Our shop policies clearly state and outline the return procedure – which you were free to follow after receiving the item.

On refusal of delivery: You admit you refused delivery. That was your choice. Courier records confirm that delivery was attempted, you refused to pay the customs import fee, and you rejected the package. Under our terms, a buyer who refuses delivery and refuses to pay customs fees forfeits any right to a refund, because the seller incurs substantial return shipping costs through no fault of their own.

On EU consumer law: Our policies fully comply with EU regulations. The right of withdrawal is not an unconditional cancellation right before shipment; it allows you to return an item AFTER receiving it. You chose to refuse delivery instead of accepting the package and following our return process. That is not a failure on our part.

On your payment disputes: You opened various false disputes (PayPal) claiming non‑delivery and a "not as described" claim. Tracking shows delivery was attempted and you refused it. Those disputes were resolved in our favour because your claims were false. Posting a misleading public review while simultaneously filing false disputes may constitute abuse of platform policies and potentially providing false information to a financial institution. We have retained all records, including your cancellation request, courier delivery logs, refusal of customs import fees, and the dispute outcomes.

We stand behind our products, our policies, and our thousands of satisfied customers. This isolated incident does not reflect how we do business. Any customer is welcome to read our genuine reviews and shop with confidence. Our 850+ satisfied customer reviews on eBay, 350+ satisfied customer reviews on Etsy, and many more elsewhere prove our commitment to honest and correct business – with nothing but very satisfied clients.

Trustpilot is assessing this review in accordance with our flagging process.

Show reviews in all languages. (18 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look