Genuine Style Reviews 719

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product selection, often highlighting the genuine quality and competitive pricing of items like designer glasses and sunglasses. Many people appreciate the fast and efficient delivery service, with orders arriving quickly and well-packaged. The overall ordering process is frequently described as smooth and easy, contributing to a positive customer journey. However, some customers also noted issues with delivery, including delayed or missing orders, and some instances of incorrect or incomplete deliveries. A few other people also expressed concerns about product quality or consistency, citing a perceived difference compared to previous purchases of the same brand.

What people talk about most

Product

People report positive experiences with product, often highlighting the top quality, durability, and comfort... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the speed and... See more

Price

Users describe positive interactions with price. Customers consistently praise the competitive and affordable... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of ordering,... See more

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the excellent and... See more

Based on these reviews

Rated 5 out of 5 stars

Amazing service- had an issue with the order which was down to pay pal not the seller- when I rang I spoke to a lady who answered (sorry didn’t catch her name) and also Richard and they could not have... See more

Rated 5 out of 5 stars

Perfect sports glasses from Oakley. They fit like a dream and the HD lenses are amazing. Very well packaged and great pricing. Have to say, Absolutely fantastic service from Genuine Style….. the... See more

Company replied

Rated 5 out of 5 stars

My second purchase of O`Neill sunglasses. I bought a pair last month and just purchased another pair as a gift for my son. Once again , excellent prompt service and delivery within a timed slot. As w... See more

Rated 5 out of 5 stars

I was very sceptical about ordering from this website . But wow very quick delivery and all genuine style. Brought theses as my daughter lost her last pair so we know what they were originally looked... See more


Company details

  1. Sunglasses Store
  2. Beach Clothing Store
  3. Clothing Store
  4. Fashion Accessories Store
  5. Glasses Store
  6. Outdoor Clothing and Equipment Shop

About Genuine Style

Written by the company

Genuine Style has over a decade of experience in the sunglasses industry and has worked hard to ensure we get the most premium shades for our customers.

We made it our mission to create a place where fashion-lovers could find authentic, luxury designer sunglasses under one roof.

The company has grown in popularity both nationally and globally, resulting in us expanding our our team, offering international shipping, and increasing our offering to include hundreds of high-end designer sunglasses.

We understand our customers and want to make it as easy as possible to match them to their perfect pair of sunglasses. To help with this, we have added a useful try-on feature to our website, offer fast and free delivery next day for UK orders before 2pm, and provide quick and secure payments.


Contact info

4.8

Excellent

TrustScore 5 out of 5

719 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, excellent price

July 20, 2025
Genuine Style logo

Reply from Genuine Style

Hi Lori,
Thank you for your review and for shopping with genuinestyle.com! We’re delighted to hear you were happy with the quick delivery and pricing. We hope to assist you again soon.

Kind regards,
The Genuine Style Team

Rated 5 out of 5 stars

Excellent service and value from…

Excellent service and value from ordering to receiving
Quick delivery and amazing authentic Versace sunglasses

July 27, 2025
Genuine Style logo

Reply from Genuine Style

Hi Lynda,
Thank you for your review and for choosing Genuine Style! We’re thrilled to hear you loved your Versace sunglasses and had a great experience with us. We look forward to helping you again soon.

Kind regards,
The Genuine Style Team

Rated 5 out of 5 stars

Great purchase

Nice sunglasses! Great selection of product, smooth delivery. Will shop again!

July 17, 2025
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Reply from Genuine Style

Hi there,
Thank you for your review and for shopping with genuinestyle.com! We’re so pleased to hear you enjoyed the selection and smooth delivery. We look forward to assisting you again in the future.

Kind regards,
The Genuine Style Team

Rated 4 out of 5 stars

Great glasses, great price!

Great glasses

July 16, 2025
Genuine Style logo

Reply from Genuine Style

Thank you for your review and for shopping with genuinestyle.com! We’re delighted to hear you were happy with your glasses. We hope to assist you again soon.

Kind regards,
The Genuine Style Team

Rated 5 out of 5 stars

Great service

Easy to order and great customer service

July 15, 2025
Genuine Style logo

Reply from Genuine Style

Thank you for your review and for choosing Genuine Style! We’re delighted to hear you found the ordering process easy and had a great experience with our customer service. We look forward to helping you again soon.

Kind regards,
The Genuine Style Team

Rated 5 out of 5 stars

Oakley sunglasses

Excellent service, competitive price and fast delivery!

July 19, 2025
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Reply from Genuine Style

Hi Paul,
Thank you for your review and for shopping with genuinestyle.com! We’re so pleased to hear you were happy with the service, pricing, and delivery of your Oakley sunglasses. We look forward to assisting you again in the future.

Kind regards,
The Genuine Style Team

Rated 5 out of 5 stars

Good sunglasses and good price too

Good sunglasses and good price too. My order was delayed by 1 day but customer service experience was great and they kept me informed of everything and the item was delivered the next day as promised. Would definitely recommend

July 13, 2025
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Reply from Genuine Style

Thank you for your review and for choosing Genuine Style! We’re sorry to hear about the slight delay but are so pleased to hear our team kept you informed and that you were happy with your sunglasses. We look forward to helping you again soon.

Kind regards,
The Genuine Style Team

Rated 5 out of 5 stars

Ordered Ted Baker Jacob sunglasses

Ordered Ted Baker Jacob sunglasses. Delivery and price excellent. Unfortunately when they arrived I didn't like the design, it was hard to tell from the picture that the arms were tortoiseshell (but they were very nice glasses, just not for me...) No quibble from GenuineStyle, glasses returned and refunded very smoothly. Have order a different pair of Ted Bakers which are great, as was the delivery once again. Many thanks

July 6, 2025
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Reply from Genuine Style

Hi Simon,
Thank you for your review and for shopping with genuinestyle.com! We’re so pleased to hear you had a smooth return process and found a pair of Ted Baker sunglasses you love. We look forward to assisting you again in the future.

Kind regards,
The Genuine Style Team

Rated 3 out of 5 stars
Genuine Style logo

Reply from Genuine Style

Hi,

Sorry to hear this - is there something we can help with? Obviously the fit of the glasses isn't a fair reflection on our service, especially as we would be happy to assist - you can contact us on customerservice@genuinestyle.com, or we are available by telephone between 9.30 and 5.

Kind regards,

Richard
Genuine Style

Rated 5 out of 5 stars

Very positive experience

Ordered in the evening, had the order before lunch time the following day. Very efficient

July 14, 2025
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Reply from Genuine Style

Thanks for reviewing Genuine Style, ZB, We pride ourselves on fast dispatch and are glad that these arrived quickly for you. We appreciate you choosing to shop with us and are glad to hear we provided good service, we hope to see you again another time.

Rated 5 out of 5 stars

Wide selection of sunglasses

Wide selection of sunglasses. Quick dispatch and delivery.

July 14, 2025
Genuine Style logo

Reply from Genuine Style

Thanks for reviewing Genuine Style, we appreciate it! We aim to provide an unrivalled range and are glad you liked our selection. We pride ourselves on fast dispatch and are glad these reached you quickly. Thank you for choosing to shop with us, we hope to see you again in the future :-)

Rated 5 out of 5 stars

I choose the wrong postage but a…

I choose the wrong postage but a fantastic member of staff called Millie Ryan saved me and sorted so I would indeed get my glasses on a Saturday delivery. Thank you for your help Millie genuinely saved me a headache a

July 18, 2025
Unprompted review
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Reply from Genuine Style

Thanks for reviewing Genuine Style, we appreciate it. Our whole team are here to help and Millie was happy to assist you. We are glad to hear that these arrived quickly for you. Thank you for choosing to shop with us, we are glad that we provided a good experience and we hope to see you back another time.

Rated 5 out of 5 stars

Beautiful glasses

Beautiful glasses . Delivered quickly , well
Packaged . Very happy …. Highly recommend .

July 12, 2025
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Reply from Genuine Style

Thanks for leaving a review for Genuine Style, James. We appreciate you choosing us and are glad to hear that these arrived quickly for you, and that you are happy with your new glasses. We hope to see you again another time.

Rated 5 out of 5 stars

Fantastic product very pleased

Fantastic product very pleased

July 5, 2025
Genuine Style logo

Reply from Genuine Style

Hi Mark,
Thank you for your review and for choosing Genuine Style! We’re delighted to hear you’re pleased with your product. We look forward to helping you again soon.

Kind regards,
The Genuine Style Team

Rated 5 out of 5 stars

Lovely glasses

Lovely glasses , well packed, quick delivery.

July 4, 2025
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Reply from Genuine Style

Thanks for reviewing Genuine Style, Wendy. We appreciate you choosing us, and are glad to hear that you are happy with your new sunglasses and that they arrived quickly and safely for you. We hope to see you again, thank you.

Rated 5 out of 5 stars

Sunglasses are perfect .

Sunglasses are perfect .. arrived quickly, well protected with packaging .. fit really well exactly what I wanted

July 10, 2025
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Reply from Genuine Style

Thanks for choosing genuinestyle.com, Rodney, and for taking the time to leave us a review. We package all items as carefully as possible for transit and are glad to hear you are happy with your new sunglasses and how they fit. We hope to see you again another time, thanks again.

Rated 5 out of 5 stars
Genuine Style logo

Reply from Genuine Style

Thanks for choosing Genuine Style, Jan, and for leaving us a review. We package all items as carefully as possible for transit and are glad to hear all went to plan with your order. We hope to see you again another time, thanks again.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, communication was excellent, product arrived promptly and securely wrapped, no issues, would recommend !

June 30, 2025
Genuine Style logo

Reply from Genuine Style

Thanks for choosing genuinestyle.com, Gavin, and for taking the time to leave us a review. We package all items as carefully as possible for transit and are glad to hear you are happy with your new sunglasses and that they arrived quickly. We hope to see you again another time, thanks again.

Rated 5 out of 5 stars

Great customer service, communication and great value

Great customer service, ordered late on Monday night and my glasses were delivered on Wednesday lunchtime. I was kept up to date on the delivery.
The glasses are fab and £40 cheaper than most places.

July 7, 2025
Genuine Style logo

Reply from Genuine Style

Thank you for your review and for shopping with genuinestyle.com! We’re thrilled to hear you had a great experience with our customer service and that you’re happy with your glasses and the value. We look forward to assisting you again soon.

Kind regards,
The Genuine Style Team

Rated 5 out of 5 stars

Great price

Great price, genuine product, smooth transaction and quick delivery!

June 30, 2025
Genuine Style logo

Reply from Genuine Style

Thanks for reviewing genuinestyle.com, Andy, we really appreciate it. We are an authorised stockist for dozens of brands and pride ourselves on fast delivery and great service and are glad to hear that rating. We appreciate you choosing us and we hope to see you again, thank you.

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