Genwell Reviews 

26
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TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

As an NHS GP I am regularly asked my opinion on which weight loss services are best for my patients. The quality of care Genwell provides stands out from the crowd and I would have no problem recommen... See more

Company replied

Rated 5 out of 5 stars

The level of support from Genwell is unparalleled. As someone who has a lot of questions and likes to speak to a real person rather than an AI bot, I can't recommend them enough. I couldn't believe th... See more

Company replied

Rated 5 out of 5 stars

I’m really happy with the service Genwell is providing. The clinicians really want to make sure you are comfortable with the treatment and Milla , my coach helps me implement sustainable good habits.... See more

Company replied

Rated 5 out of 5 stars

I’m a consultant in the NHS but despite my medical background I received a thorough and reassuring review from Genwell’s expert team. My BMI was only moderately high, but with early signs of raised bl... See more

Company replied

Company details

  1. Specialized Clinic

Written by the company

Weight loss is rarely just about weight. That’s why the Genwell team created a different kind of weight care, one that looks at the whole person, not just the number on the scales. We saw too many people navigating weight gain alongside hormonal changes, insulin resistance, long-term health conditions and repeated cycles of weight regain. We also saw people using weight loss medication without the ongoing support needed to manage side effects and protect their health as they lose weight. So, we built Genwell around a simple idea: weight care should care for more than your weight. Our approach combines personalised treatment with dedicated GP oversight and ongoing support from registered nutritionists. Where medication is right for you, it forms part of a personalised care plan — not the whole plan. And because our care is doctor-led, we can look beyond BMI alone and support people with more complex health needs. While weight loss may be where the journey starts, our ambition goes further. By combining medical expertise, nutrition, behaviour change and ongoing support, we help people improve their metabolic health, feel better and build the foundations for a healthier future. Because the best weight care should change more than the number on the scales.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

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4.7

All reviews

(26)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

A fantastic personalised approach to…

A fantastic personalised approach to weight loss where doctors and a nutrition coach are on hand to support the journey. I have had a very successful and positive experience and feel Genwell offers so much more than the majority of weight loss providers out there

September 16, 2026
Unprompted review
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Reply from Genwell

Thank you for the wonderful feedback — it means a lot to the whole Genwell team.

Rated 5 out of 5 stars

I’m really happy with the service…

I’m really happy with the service Genwell is providing. The clinicians really want to make sure you are comfortable with the treatment and Milla , my coach helps me implement sustainable good habits. The customer service has been spot on , with responding to my messages in less than 1 h! Great job team !

September 16, 2026
Unprompted review
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Reply from Genwell

We love this feedback — Mila will be so pleased to hear it. Thank you!

Rated 5 out of 5 stars

Impressed by the great team with great…

Impressed by the great team with great ethos and commitment to improve weight care

August 20, 2026
Unprompted review
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Reply from Genwell

Thank you for the wonderful feedback... it means a lot to the whole Genwell team.

Rated 5 out of 5 stars

A very personalised service from experts

I’ve been a customer for a few months and I can honestly say it’s been a really wonderful and positive experience. The doctors and coaches are really thorough, kind and attentive - it’s made a real difference to me and helped me build sustainable habits. My health has been so positively impacted and was so happy to see my blood sugar and cholesterol levels improve so much. A really positive experience and I recommend this to anyone looking to improve their health!

September 15, 2026
Unprompted review
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Reply from Genwell

What wonderful feedback, we’re so pleased to hear the difference Genwell has made to your health. Thank you for sharing!

Rated 5 out of 5 stars

A very personal service and team

A very personal service and team. What stood out most was being able to speak to a GP and nutrionist unlike my previous provider! Would definitely recommend.

September 4, 2026
Unprompted review
Genwell logo

Reply from Genwell

Thank you for the wonderful feedback — it means a lot to the whole Genwell team.

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