Geoff Cox Reviews 

81
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, customers are really happy with this company. Reviewers consistently praise the staff for being friendly, knowledgeable, and professional, making the entire experience easy and pleasant. Many highlight the exceptional customer service and attention to detail, noting that team members go the extra mile to ensure satisfaction. The purchasing process is often described as straightforward and relaxed, without any pushy sales tactics. Customers also appreciate the thorough and detailed handovers for vehicles, ensuring confidence for new adventures. The after-sales service receives high praise, with many reviewers returning for subsequent purchases and noting that any issues are handled efficiently and speedily. This consistent support and positive experience lead many to recommend the company and express loyalty for future needs.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent attention and... See more

Product

Customers had positive experiences with product, often praising the condition and value of their purchases,... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and proactive staff who... See more

User experience

Consumers consistently report positive user experiences, describing them as excellent from start to finish.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Geoff Cox made the whole experience of buying a motorhome as complete novices very easy. They are such a friendly bunch who really know their stuff, and we felt very reassured purchasing a... See more

Rated 5 out of 5 stars

This was the second new motorhome we’ve bought from Geoff Cox and what brought us back was the warmth and genuine support we’ve received from everyone in the team. We’ve worked particularly closely w... See more

Rated 5 out of 5 stars

Called in on our way back off holiday to browse, Joe and Deborah showed us some Motorhomes and advised us on specifications for what we needed. 3 weeks later we picked up our "dream" motorhome with no... See more

Rated 5 out of 5 stars

Deborah and the team at Geoff Cox Leisure made purchasing our new Wildax Meteor campervan a pleasure and a straightforward process. Deborah was very helpful and proactive in answering all of our quest... See more


Company details

  1. Car Dealer
  2. Motor Vehicle Dealer
  3. Used Car Dealer

Written by the company

"EST. 1967, Geoff Cox is an award-winning official Subaru dealer, Mitsubishi Service Centre and used car dealership in Derby and the Midlands area. Explore the range of new Subaru cars on offer at our Derbyshire showroom as well as carefully selected premium used cars for sale. Geoff Cox Automotive are also an approved dealership for the Motability scheme. Our fully equipped workshop is able to provide all major services for all makes and models, we're also a registered MOT centre and a manufacturer approved service centre for Subaru and Mitsubishi. We have been providing specialist automotive services in the Derby, Nottingham, Belper and Matlock areas for over 55 years. View the range of vehicles in stock or visit our Derby showroom.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

81 reviews

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4.7

All reviews

(81)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

This is our third Adria motorhome…

This is our third Adria motorhome purchase from Geoff Cox Leisure situated at Marehay Nr Ripley. This is a family run business and wouldn’t”entertain going to any other dealership. The staff are friendly and extremely knowledgeable and nothing is too much trouble. Their customer service is excellent and they handle any problems large or small professionally.
When you buy a motorhome you are given a full in-depth description and demonstration to make sure you feel confident with all the controls. Although this is our third Adria many of the controls are different from our previous ones. Our handover was carried out by Joanne who was very thorough and fully explained everything in a friendly and professional manner.Must give a big thank you to Gavin, Joe, Deborah and Gainor for making the changeover extremely easy for us and to Nigel and Ian for making sure our motorhome was cleaned and prepared beautifully. A real team effort.

November 18, 2025
Unprompted review
Rated 4 out of 5 stars

Good experience with Geoff Cox

Had a good experience with Geoff Cox ltd.
Part exchanged my outback for one of the last new petrol models.
Fred was very efficient and professional.
Had a chat with Geoff Cox himself who tells me he still calls in most days

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Geoff Cox Leisure…

I very rarely leave reviews but I have to say the after sales and care at Geoff Cox is second to none. Bought our campervan from them and have had a few minor issues with the van, it has never been any trouble to get it sorted. The staff are always helpful and friendly and go out of their way to sort the issues. If you are thinking about buying but worrying about after sales then go to Geoff Cox’s.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, friendly staff.
Recommend to anyone looking for a new car, or in need of a trustworthy MOT and repair.
My favorite car sales company.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Superb Company!

Had a service on my car in August 2025, everything was completed very professionally and the communication was brilliant. Happy to be a returning customer and would definitely recommend!

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and simple

Fred was very helpful and understood my needs for the car I required as I have had to change to a family car. He made the process a lot easier than I expected and explained the finer details in a simple way. I would recommend this dealership to anyone looking to buy any type of car.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Fred Jackaman

⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Fred Jackaman

I recently had the pleasure of working with Fred Jackaman, and I can honestly say it was the best car-buying experience I’ve ever had. From the moment I walked through the door, Fred made me feel welcome and completely at ease.

He’s not your typical “pushy salesman” — Fred genuinely cares about his customers. He took the time to listen to what I was looking for, explained all my options clearly, and went above and beyond to make sure I got the best possible deal. His knowledge of the vehicles was outstanding, and he answered every question with patience and honesty.

What really stood out was Fred’s exceptional customer service. He made the entire process smooth, transparent, and even enjoyable — something you don’t often say about buying a car! Even after the sale, Fred followed up to make sure I was completely satisfied and understood all the features of my new car.

If you’re looking for a car and want to be treated with respect, integrity, and genuine care, ask for Fred Jackaman. He’s the kind of professional who turns what could be a stressful experience into a fantastic one. Highly recommended!

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

I came in last week regarding a car

I came in last week regarding a car, had a few questions and they were all answered by a very polite and well mannered man called Fred, overall very pleased and would definitely recommend to others, the shop was very clean and well looked after which made the whole experience even better.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Immaculate customer experience

Buying a new car is often a stressful, mentally intensive experience, the finances and paperwork make the situation especially boring. My experience at Geoff Cox dealership was quite the opposite, so good that I might buy another car just to visit again!

I was greeted warmly by a young chap called Frederick, who anyone would have thought had been in the industry for decades, when really the young budding salesman is just 21. Frederick carefully listened while I explained my vehicle requirements and financial constraints. Then, without being pushy or too forward, he presented me with several options, all of which were to well suited to me. He explained the financial options for each vehicle without over complicating things, and within half an hour we were finalising the paperwork.

The next day o was contacted by Frederick who gleefully told me that my new car had been serviced, MOTed, valeted and was ready at the dealership for me to collect. I cannot recommend this dealership enough and I implore anyone who is looking for a new car to pay these guys a visit.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful and knowledgeable

I went in the other week just to have a look around as I have recently been in the market for a new car. I didn’t end up buying but I must say the young sales man Fred was absolutely excellent in how he handled me as a potential customer. Incredibly friendly, helpful and a great knowledge of the cars he really helped me make my decision on what to buy even though I didn’t end up buying at this store. Exceptional young man and exceptional business.

T

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Service is perfect

Service is perfect. The staff are very knowledgeable and helpful. The vehicles are sold in perfect condition, would definitely recommend buying a car from here.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Went to look at a new motor

Went to look at a new motor. Had a lovely conversation with Fred. Who showed me the features of all the cars that were in my price range. Wasn’t pushing me purchasing and felt at ease. Will be returning.
Josh

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks for years of trouble free motoring

My vehicle is 15 years old and for the past 10 years I have had my vehicle serviced at Geoff Cox.
The servicing has always been carried out efficiently and at a competitive price and I am sure has contributed to my vehicle being trouble free so I thought It was about time I wrote a review. Highly recommended .

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Called in on our way back off holiday…

Called in on our way back off holiday to browse, Joe and Deborah showed us some Motorhomes and advised us on specifications for what we needed. 3 weeks later we picked up our "dream" motorhome with no issues at all. Would highly recommend for customer service and attention to detail

July 31, 2025
Unprompted review

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