Delivery delayed by Fed Ex and floods. Packaging not sufficiently taped on bottom. Items could have fallen out. Product excellent and well priced
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good price. Prompt delivery. But no phone number and no response to emails. Don’t expect a personal service.
Company replied
Lived nearby for years but have never been into George Browns Chesham before. Went in for a mower earlier in the week, which wasn’t in stock, so was ordered and arrived 2 days later. The machine was... See more
Company replied
Prompt delivery, although the strimmer arrived poorly packed and missing a harness. However…the help from the support team was truly superb - prompt, helpful and going a step beyond to rectify the i... See more
Company replied
Company details
- Agricultural Product Wholesaler
- Agricultural Service
- Garden
- Grounds Maintenance Service
- Lawn Mower Repair Service
- Plant and Machinery Hire
Written by the company
Welcome to George Browns Ltd - specialists in Groundcare, Garden & Agricultural machinery and equipment for six generations. You can find out George Browns stores in five locations, covering Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Leicestershire, Oxfordshire, Northamptonshire, North London, Warwickshire and West Midlands.
Contact info
Unit 5b, Grovebury Road, LU7 4SF, Leighton Buzzard, United Kingdom
- 01525 372062
- onlinestore@georgebrowns.co.uk
- georgebrowns.co.uk
4.3
Excellent
227 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
The order process for Stihl product is user friendly and efficient from point of order to delivery. With clear communication I was well informed and delivery first class. Thank you.
February 26, 2026
Unprompted review
Reply from George Browns
Thank you for your kind words! Enjoy your new product :)
Very helpful fast delivery
Very helpful fast delivery
Phone call and emails were extremely helpful very polite on the phone great help identifying the part I needed
Great company recommended
March 6, 2026
Unprompted review
Reply from George Browns
Thank you for your kind words :D we love hearing when we've done a good job. Enjoy!
Reply from George Browns
Thank you for your kind words :)
My kombi engine was cheap compared to…
My kombi engine was cheap compared to other companies. Postage was quick and efficient.
Really happy
February 9, 2026
Reply from George Browns
Thank you for your kind words, we hope you enjoy your new machine :)
Friendly and just great all round service
I was looking for an item of stihl kit that was out of stock everywhere,these guys had it and I was using it 2 days later.
Great service!!
February 5, 2026
Reply from George Browns
Thank you for your kind words. We are glad we could help :) Enjoy your new product!
Great items at a competitive price
Great items at a competitive price.
Fast delivery.
Very pleased with the products.
January 26, 2026
Reply from George Browns
Thank you for your kind words. Enjoy your new products :)
Excellent service
Deal with lots of the team from sales,service and parts departments.
Excellent customer service every time, would not fault them in anyway, parts get delivered quickly and help and advice is always just a call away.
February 5, 2026
Unprompted review
Reply from George Browns
Thank you for your kind words! :)
Super quick delivery
Super quick delivery, best price I could find and great communication.
January 23, 2026
Reply from George Browns
Thank you for your kind words. Enjoy your new product :)
Great service.
On time, well packed, all good. Very pleased with AL-KO mower. Thanks.
January 23, 2026
Reply from George Browns
Thank you for your kind words. Enjoy your new mower (lets hope the weather improves soon) :)
Delivery delayed by Fed Ex and floods.
Delivery delayed by Fed Ex and floods.
Packaging not sufficiently taped on bottom. Items could have fallen out.
Product excellent and well priced
January 22, 2026
Reply from George Browns
Thank you for your review. We are sorry for the delay, the recent floods have caused a few issues amongst several courier providers.
We are glad you are happy with your product.
Reply from George Browns
Thank you for your kind words! We hope you enjoy your new product :)
Reply from George Browns
Thank you for your kind words! :)
Impressive delivery very very fast…
Impressive delivery very very fast great company and service 👍
November 17, 2025
Reply from George Browns
Thank you for your positive feedback, we hope you enjoy your order! :)
All good thanks.
Good price, excellent comms and ultra fast delivery. First time I have bought from this organisation and would happily buy again.
November 3, 2025
Reply from George Browns
Thank you for your kind words. We hope you enjoy your new product :)
Checked on line placed the order and…
Checked on line placed the order and delivered as requested no problem
October 31, 2025
Reply from George Browns
Thank you for your kind words. We hope you enjoy your new product!
Excellent next working day delivery
Excellent next working day delivery, cheapest on the Internet. Very satisfied.
October 30, 2025
Reply from George Browns
Thank you for your kind words. We are glad you are happy with your new item.
Excellent online support team
Prompt delivery, although the strimmer arrived poorly packed and missing a harness.
However…the help from the support team was truly superb - prompt, helpful and going a step beyond to rectify the issue as quickly as was feasible. They earned the five stars - packing and dispatch would have been three!
October 29, 2025
Reply from George Browns
Thank you for your kind words. We are glad we were able to help and support where needed.
Quick efficient service
Quick efficient service. Always polite and have my order ready and waiting for me every time. Brilliant service!!👍
October 13, 2025
Reply from George Browns
Thank you for your kind words, we hope you enjoy your new product :)
Great service and price
Great service and price. Arrived in plenty of time and was in perfect condition
October 13, 2025
Reply from George Browns
Thank you for the kind words. We hope you enjoy your new product :)
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