Georgiana Scott & THE HOOP STATION Reviews 

172
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I ordered a pair of gold hoops, and received an email a day later to say that unfortunately the earrings has gone out of stock. Juliet went out of her way to resolve this for me, keeping me updated by... See more

Company replied

Rated 5 out of 5 stars

I spent several hours searching for the right pair of hoops for my daughter's birthday & found the skinny Napoli gold hoops at Georgina Scott. Placed an order that evening & the next morning received... See more

Rated 5 out of 5 stars

After a slight mix up at the start, Juliet came to the rescue and I have to say she was most helpful, professional and efficient during what is a very busy period. My daughter, whom I bought the gift... See more

Company replied

Rated 5 out of 5 stars

I love this jewellery brand. I have bought a few different items over the years and always feel a bit special when I wear them. Also bought a few sets of earrings (and one bracelet) as gifts (which c... See more

Company replied

Company details

  1. Jewelry Store
  2. also in
  3. Fashion Accessories Store
  4. Fashion Designer
  5. Jeweler
  6. Jewelry Designer
  7. Shopping Mall

Written by the company

Guaranteed next day delivery. Georgiana Scott Jewellery is an independent, luxury label based in London. Using sustainable sterling silver with gold plating, collections are featherlight, hypoallergenic and nickel-free.


Contact info

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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4.9

All reviews

(172)

0 reviews in the last 12 months

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Rated 2 out of 5 stars

Poor quality

Poor quality. Product was quite disappointing, and fell below my expectatations. a) arrives in a bag rather than peers providing in a box b) product felt cheap to touch, and was c) is easy to bend even by accident d) the earrings had no way to secure into place such as seperate stud clip and feels like it may fall out, e) it is simply a painted finish on what feels to be a cheap material

Quite dissatisfied considering what I would consider a 'premium' price point as prices are in line with more superior brands but seriously lacking in quality and presentation.

February 18, 2020
Unprompted review
Georgiana Scott & THE HOOP STATION logo

Reply from Georgiana Scott & THE HOOP STATION

We are extremely sorry to hear this.
We do ask customers to let us know if it is a gift prior to dispatching.
We would have preferred to refund an unwanted purchase so as not to cause so much disappointment. This was a sale item and we are happy to have items returned and refunded any time a customer is not satisfied with our service / packaging. We send big items in boxes now - so apologies for no box. We had run out!! We do have so many happy customers and a lot of returning ones so this is a very great shame.

Rated 4 out of 5 stars

Fab Earrings

Ordered some hoop earrings from here. Arrived next day, well packaged, and they are fab. Very lightweight and sparkly. Good comms from the seller as well. Have deducted a star as think postage charges are a little bit excessive. However, I am very pleased with the earrings, and had a couple compliments on them from friends.

January 28, 2020
Unprompted review
Rated 5 out of 5 stars

LOVE my hoops

Love my hoops received at Christmas, great service delivery, price and excellent product

January 10, 2020
Unprompted review
Georgiana Scott & THE HOOP STATION logo

Reply from Georgiana Scott & THE HOOP STATION

So so delighted to hear Sinead.
Wishing you a hoopy, happy 2020!
Thanks so much
juliet xxx

Rated 5 out of 5 stars

Excellent service

Excellent service - my earrings were out of stock and they offered to send a similar pair at no extra cost. I think I like them even more than the original ones I ordered!

December 22, 2019
Unprompted review
Georgiana Scott & THE HOOP STATION logo

Reply from Georgiana Scott & THE HOOP STATION

Love your review. Super grateful and thanks so much for putting in your time and energy. Enjoy your new baubles ! Xx

Rated 5 out of 5 stars

Hoop heaven, beautiful jewellery, love love love!

Gorgeous jewellery, individual, and so well made. Lux packaging that indicates there is something special inside, guaranteed not to disappoint. I am so happy to support such a fabulous, local to me, business. Communication and speed of delivery are both excellent.

December 15, 2019
Unprompted review
Rated 2 out of 5 stars

Found the way it was delivered not…

Found the way it was delivered not great! Packaging inferior, earrings in a plastic bag in a jiffi bag which made it look as if it was bought from a bargain stall. No box for the earrings, not happy at all

December 13, 2019
Unprompted review
Rated 5 out of 5 stars

Hooplessly in Love

I was hesitant to buy these until I’d seen them in real life ... but I needn’t have worried they are absolutely beautiful! So sparkly… even in a low light! 😊

November 30, 2019
Unprompted review

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