Georg Jensen Damask offers high-quality products with reliable international shipping. The duvet covers and table runners are luxurious and beautiful, and the ordering process is smooth. However, inte... See more
Company replied
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Georg Jensen Damask offers high-quality products with reliable international shipping. The duvet covers and table runners are luxurious and beautiful, and the ordering process is smooth. However, inte... See more
Company replied
Ordered two bedsheets for 160 euros and paid for it, bedsheets received with ...... an additional £84.82 charged by FedEx for Duty Tax (£11.37) + VAT Tax (£49.45) + Deferment Processing Fee (£20) + VA... See more
Company replied
I have been delighted with every purchase from Georg Jensen Damask. Both design and quality are consistently superb. Some tablecloths have been in used now for many years and been laundered over and o... See more
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Returns.: I believe you want to sell your items international, then make sure you have a return agent in the country you sent items to. It is very difficult to get unwanted items returned outside EU... See more
Company replied
Today, contemporary trends and expressions are woven into the textiles, as we work with textile artists, architects and designers to explore the full range of possibilities for creating ageless designs. From characteristic textures and beautiful details to retellings of patterns from our design archive. We are as passionate about aesthetics and functionality as we are about history and craftsmanship. All our products are woven with the purpose of bringing joy. Like little stories about quality, care and well-being.
Dieselvej 1, 6000, Kolding, Denmark
It was remarkable how quickly I received my items shipped to the United States. I only wish you sold Duvets in addition to Duvet covers. I can't seem to find a Duvet in Denmark that can be shipped to me. The website was very easy to use. The shipping cost was reasonable and my Duvet covers are perfect.

Reply from Georg Jensen Damask
Great quality above all! But also arrived quickly, and overall shopping experience was immaculate.

Reply from Georg Jensen Damask
Has bought for 1000s of euros with you and customer service, product, delivery have been excellent. This last order has turned into exactly the order that shows you whether a brand is up to it when things are not straight forward. You delivered napkins called yellow and that should match the Silvia Easter Cloth but they had a completely different yellow so impossible to use. A pick-up was aranged but noone came despite me spending half my holiday in Sweden onlin with your freightforwarder's HQ team in Denmark. I have now brought the napkins with me to France where I live and if they hadn't had such a horrible color i would keep them. I will now have my UPS account pick them up and send them back to you (which will cost more than the napkins) and then according to your customer service get reimbursed by you. I have my own online brand and if we worked in this way we would have gone out of business a long time ago.
Best
Claus Lindorff
CEO & Founder
RON DORFF
rondorff.com

Reply from Georg Jensen Damask
First time order out of The Netherlands, very impressed with fast and excellent service!

Reply from Georg Jensen Damask

Reply from Georg Jensen Damask
Wonderful sheets & pillow cases. I intend to make several more purchases throughout the year. It is time to upgrade my bedding to outstanding quality!

Reply from Georg Jensen Damask
Excellent service!
Very efficient support, helpful and quick answers.
Thank you !

Reply from Georg Jensen Damask
I am unable to track my order outside DK using traditional online tracking devices, using the numbers that you have provided, and am unsure whether the parcel will be delivered before Christmas. This is highly inconvenient and not up to par when compared with other online stores.

Reply from Georg Jensen Damask
Everything smooth and hitch free, prompt dispatch and excellent communication throughout the whole experience. Will reccomend and use again. Thank you!

Reply from Georg Jensen Damask
Always fast service, and fine quality products. If I've had a problem, they have been more than happy to help me.

Reply from Georg Jensen Damask

Reply from Georg Jensen Damask
Returns.:
I believe you want to sell your items international, then make sure you have a return agent in the country you sent items to. It is very difficult to get unwanted items returned outside EU in time of you refund policy of 14 days. All your items are of good quality and beautiful, however the Kobenhaven series quality is not as good as other series you have, the green is more a black green as a forest green. Might suit some but not me.

Reply from Georg Jensen Damask
Ordered two bedsheets for 160 euros and paid for it, bedsheets received with ...... an additional £84.82 charged by FedEx for Duty Tax (£11.37) + VAT Tax (£49.45) + Deferment Processing Fee (£20) + VAT on DPC (£4)! None of these costs advertised on the website. I am really not happy! I will NEVER order again from your website. I hope this comment could be useful to your UK customers.

Reply from Georg Jensen Damask

Reply from Georg Jensen Damask
The products arrived very quickly and were of excellent quality.

Reply from Georg Jensen Damask
I had an excellent service all the way through. In particular when I called to enquire about the delivery time since I was worried about being at home for the delivery. The woman answering the phone is extremely helpful and the order was delivered 2 days later. Perfect service!
It was however a bit of a surprise, after having bought many packages linen from you during more than 20 years, that one of the laces for tying the quilt cover together fell off when I put the cover on for the first time last night. I have been overjoyed with the quality of your linen for all this time so I hope that this is not a sign of lesser quality standards!

Reply from Georg Jensen Damask
Always a reliably top quality. The best products and excellent service.

Reply from Georg Jensen Damask
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