Gerrards Auction Rooms Reviews 192

Consistently high quality service and items - but what really makes this auction house special are the staff who work so hard to serve their customers! Thank You to you all - especially Leigh-Anne and the postage and accounts team. Fast postage and understanding of the needs of small businesses like mine

Gerrards is a very friendly establishment. The staff are helpful and knowledgeable and nothing is too much trouble. They have an amazing range of collectables and jewellery etc. It's a great place to go for that "special " gift. Also their monthly auction has plenty of exciting items.

Really happy with the valuation. Had a nice chat with Lizzy while Simon did the ‘valuating’.

Simon was very pleasant and easy to deal with,
would use again , gave us a fair price on our items.

I recently attended a valuation event in Swansea and was really impressed with the helpful service I received. Lizzy and Debs were very considerate, friendly and knowledgeable. I was very happy with what I was offered and felt no pressure to sell. I would highly recommend Gerrards.

Efficient shipping of item.
Well packed and arrived promptly.

When Gerrards were in Menstrie I went to see Alister, who was with his dad, on two occasions. Both times it was Alister who evaluated my redundant silver jewellery and both times was delighted by both Alister and the monies offered. As someone who is up to date with spot prices the monies offered were more than fair. Would most definitely use again.

Went to valuation day @ Menstrie . John and his colleague were very welcoming and helpful. John gave me an honest and fair assessment of my gold, silver and Rolex watch. No hassle whatsoever and payment was made straight to my bank account instantly. Would highly recommended and thanks again for the ease of the transaction.

The lot was shipped to me very quickly and was beautifully packaged.

Friendly efficient made purchases very easy

Speedy, friendly service but not 'pushy'. Good pricefor our unwanted items.

The whole experience was simple and efficient from start to finish, thank you Lizzy and Debs.

The team from Gerrards Auction Rooms visited Cardiff today. I dealt with Lizzy and Debs who were extremely professional and helpful.
I would definitely recommend this company.

Simon was clear on which items had value, which made it easier for us to finalise a deal.

I was really impressed with how easy and pleasant my experience was with Lizzy. It was all very clear and straight forward with no pressure at all.

I can only echo all the positive comments given to Gerrards. Visited them in Banchory for what turned out to be the simplest, friendliest transaction ever. Have never used Auctioneers before but will certainly return when they come back up north in September.

Simon assessed the jewellery very quickly and made a very good offer immediately. He was polite and ensured online payment was transferred before I left the premises in Banchory. Very happy with the service provided.

Ellon,Aberdeenshire, Simon was very straight forward and pleasant to deal with. He had a thorough look at what we had brought and explained, what he wanted and gave us a fair price. Quick and easy, no fuss and a pleasure to deal with. See him again in 5 months.

I visited Gerrard's Auction Rooms Representative with my Sister last week.
We both felt quite apprehensive never having attended a valuation before. I just went for moral support.
We were made very welcome. There was absolutely no pressure at all, we were given a value which we could accept or if we decided not then that was no problem.
Some items were of interest and others weren't but it was all discussed in a friendly, easy manner.
It went so well that I decided to return this week with a bag of jewellery that had been donated for a table top sale for a charity that I volunteer with.
I thought it was mostly costume but the Lady I saw was happy to look through it all and see if there was anything of value there.
She identified a few items of gold and some silver and made an offer including buying the costume jewellery that I accepted and was very happy with.
I would really recommend going along to a valuation day.

I met Lizzie and Hannah when they were in Aberdeen. I had never done anything like this before so wasn't too sure what to expect. They were friendly, genuine and honest about it worked. I sold a number of bits and pieces was really pleased with the outcome and was offered cash or a bank transfer. I have already recommend Gerrards to friends and family and would have no hesitation in using them again.