Get2move Reviews 290

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 4 out of 5 stars

Brenda has been such a great help in resolving my concern. I sincerely appreciate your assistance, patience, and professionalism. Thank you so much!

Rated 4 out of 5 stars

Phoebe contacted me , in connection with processing my refund. Very helpful and apologetic. Good service Edit- This is a lie, the company is a scam in order to get a refund you must put on a rev... See more

Company replied

Rated 5 out of 5 stars

Nicholas and team are very knowledgeable about the services offered. The team is very helpful. There is a quick response to queries. The team promptly responds and resolves issues that the customers m... See more

Rated 5 out of 5 stars

Customer Service A++ Customer Service was there every step of the way with providing assistance, answering questions and were very pleasant and professional! I cannot say how helpful and quick to res... See more


Contact info

4.1

Great

TrustScore 4 out of 5

290 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I'm totally disgusted with this company

I'm totally disgusted with Get2move because they illegally took money out of my bank account and made it a recurring payment. I had to cancel my bank account as a result of this.

April 9, 2024
Unprompted review
Get2move logo

Reply from Get2move

Dear Barbara,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@get2move.club for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Why did you withdraw my money

I saw a transaction today, your company withdrew money from my account. I did not subscribe to your service, how can I get my money back?

October 16, 2024
Unprompted review
Get2move logo

Reply from Get2move

Dear наталья,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@get2move.club for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 4 out of 5 stars

Phoebe contacted me

Phoebe contacted me , in connection with processing my refund. Very helpful and apologetic. Good service

Edit-

This is a lie, the company is a scam in order to get a refund you must put on a review saying how good the service was but in actual fact they do not help with anything even after the review then they sont give you a refund. Big scam that i ddnt even sign up for.

September 30, 2024
Unprompted review
Get2move logo

Reply from Get2move

Dear Albernisha,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@get2move.club for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 5 out of 5 stars

Honest

Honest, reliable, and trustworthy, Great Customers Service.

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

Customer Service A++

Customer Service A++
Customer Service was there every step of the way with providing assistance, answering questions and were very pleasant and professional! I cannot say how helpful and quick to respond they were Thank you so much! A++

September 21, 2024
Unprompted review
Rated 2 out of 5 stars

I did not sign up for this service

I did not sign up for this service, money was taken out of my account for this service, I was paying for a different order then I saw this get to move on my statement. Not impressed with this. The customer service however was great

August 1, 2024
Unprompted review
Get2move logo

Reply from Get2move

Dear customer,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@get2move.club for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Refund my cash

Hi Im Sharmila,
I never signed up for this and do not know where or how you got my details.
I would like to cancel and remove my details, because you still try and debit my account.
It will be interesting to see if I do get a refund and that you do not still try an debit my account.

September 7, 2024
Unprompted review
Get2move logo

Reply from Get2move

Dear Sharmila,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@get2move.club for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Hi Im chris

Hi Im chris, I never signed up for this and do not…
I never signed up for this and do not know where or how you got my details.
I would like to cancel and remove my details, because you still try and debit my account.
It will be interesting to see if I do get a refund and that you do not still try an debit my account.

August 28, 2024
Unprompted review
Get2move logo

Reply from Get2move

Dear Chris,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@get2move.club for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Hello sir I have Oder but not received…

Hello sir I have Oder but not received I have pay

August 7, 2024
Unprompted review
Get2move logo

Reply from Get2move

Dear Najaf,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@get2move.club for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

You don’t realise you signed up till…

You don’t realise you signed up till the £24:95 disappears from your bank monthly

August 17, 2024
Unprompted review
Get2move logo

Reply from Get2move

Dear Robina ,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email please make sure to check your inbox.

And feel free to reach out to our customer support team at support@get2move.club for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

similar experience to others - not good

similar experience to others, it is a subscription web site which has likely taken details from a transaction and you are then signed up for a monthly debit - details hidden somewhere in the text .... not exactly a decent way to run a business

August 12, 2024
Unprompted review
Get2move logo

Reply from Get2move

Dear Mr N ,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@get2move.club for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

I never signed up for this and do not…

I never signed up for this and do not know where or how you got my details.
After numerous requests to cancel and remove my details, you still try and debit my account.
It will be interesting to see if I do get a refund and that you do not still try an debit my account.

July 4, 2024
Unprompted review
Get2move logo

Reply from Get2move

Dear John ,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@get2move.club for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

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