I had a very bad experience with this company. I had this subscription for around 3 years, but the service itself is basically useless and I wasn’t actively using it. I was not clearly awa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After having a truly less experience using this system I can promise you that after meany requests to stop them taking my money they not only did not respond they added another subscription charge to... See more
Company replied
AdBlock - seems to do what it says really well (Jan.2019) ONLY from getadblock.com or Chrome Webstore downloads . Cuts down most adverts & stops all those annoying instant video ads, or at l... See more
Auto subscription increased payment by over 600% I guess "Revolver" is the parent company as all on line correspondence via their link.....3 attempts to contact to instigate the 60 day refund policy... See more
Company replied
Company details
Information provided by various external sources
We built AdBlock to provide a worry-free and distraction-free Internet experience for everyone. It is used by tens of millions of users worldwide on all major browsers in more than 30 languages. Created by Michael Gundlach in 2009, AdBlock is now one of the most popular browser tools in existence.
Contact info
United States
- help@getadblock.com
- getadblock.com
1.7
Bad
168 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great software
August 18, 2022
Unprompted review
Adblock
I made a huge mistake with my previous review. My previous review was meant to be for a company called Total Adblock. This company will rip you off as I believe they are scammers. I have now reported total adblock to my bank's fraud squad and they will pursue the issue further. Apologies Adblock for the inconvenience I have caused.
August 9, 2022
Unprompted review
Reply from AdBlock
Thank for the edit, John! We appreciate it!
GET ADDBLOCK REALY I MEAN IT
GET ADDBLOCK REALY I MEAN IT. ONCE THEY GO BLack
July 13, 2022
Unprompted review
AdBlock is absolutely the best
AdBlock is absolutely the best. Don't get fooled by similar names. TotalAdBlock and AdBlockPlus are not any better, in fact they are worse. I have been using AdBlock for years. I listen to YouTube videos for hours with NO ADS EVER. It is amazing. I love this company. Absolutely the best. All the negative reviews are from people using knock-off similar sounding extensions that are terrible. AdBlock is the best!
June 23, 2022
Unprompted review
Reply from AdBlock
Thanks for the review! We are indeed not affiliated with Total Adblock in any way, though we do unfortunately seem to catch a lot of their bad reviews. Appreciate the clarification!
I bought Premium because it promised to…
I bought Premium because it promised to block floating video/popup ads, but it didn't deliver on their promises. I asked for a refund and got a reply and my money back within less than 24h. I am happy with the cusomer support and will continue to use the free version until I have a reason to upgrade, or find something better.
April 30, 2022
Unprompted review
Reply from AdBlock
Thank you for sharing your experience with us! We're sorry Premium didn't work out the way you'd hoped, but we're glad you were able to get a refund. Let us know if there's anything else we can help with!
Total AdBlock isn't an improvement or anything.
Works for me, Total AdBlock and AdBlock are DIFFERENT extensions.
This AdBlock is the real AdBlock and it is very useful when you hate annoying unskippable ads on YouTube.
April 22, 2022
Unprompted review
Reply from AdBlock
Thank you! We appreciate the distinction. :)
I can confirm that getadblock.com…
I can confirm that getadblock.com definitely do not charge for their adblock & since I downloaded it on my phone I have had no problems.
I would also like to say I think totaladblock are mirroring getadblock.com, if that's the correct word, as when I went to download getadblock.com's adblocker totaladblock appeared as an ad over getadblocks screen & they charge for their adblocker. This may be where people are getting confused as to whose adblock they are downloading.
April 11, 2022
Unprompted review
Reply from AdBlock
Thank you for the review and for letting us know about your experience trying to install AdBlock! Please reach out to us at help@getadblock.com if you ever need any assistance.
It's free. It's excellent
It's free. Do not compare with similar named adblockers
Long time happy user
Everyone should use this
March 28, 2022
Unprompted review
Adblock does not work on fox news.
Fox news runs a 15 or 30 second commercial every time a video is opened. Adblock used to block those. now fox displays a banner that says to delete adblock and the entire screen is locked. Adblock no longer works on this site and they tell me that there is nothing they can do.
I tried your recommended solution and that does nothing. This banner is what appears as soon as site is opened,
Welcome to Fox News
We've got news for you
If you like our coverage, please disable your ad blocker.
Allow ads on FOX News
January 24, 2022
Unprompted review
Reply from AdBlock
Hello! Thanks for your review, and we're sorry to hear of the trouble. AdBlock should block video ads normally on that site, so if you're running into trouble, we recommend starting here: https://help.getadblock.com/support/solutions/articles/6000061202-seeing-unblocked-ads-start-here-
Our support team is also here for you at help@getadblock.com!
Genuine Company TRUST All the way
Absolute Genuine first class company.
Had a slight issue. The CS team were outstanding.
I was very angry to start with however these people CAN CERTAINLY BE TRUSTED.
BTW Great product if you need it.
January 12, 2022
Unprompted review
Reply from AdBlock
Thanks for the review, Allan! We're glad our support team got everything taken care of for you. Let us know if there's anything else we can help with!
OMG I can't believe how effective this…
OMG I can't believe how effective this has been immediately. Why didn't I install this sooner. I can now see the 'Wood for the Trees' just as if someone has cleared a path. Thank you 😊
January 6, 2022
Unprompted review
Reply from AdBlock
Thanks for the review, Linda! We hope AdBlock helps make the internet less distracting. Please reach out to us any time if there's anything we can do for you!
Well using it still getting ads coming…
Well using it still getting ads coming in on MSN so not really all that good. And yes it is the correct Adblock
December 30, 2021
Unprompted review
Reply from AdBlock
Thanks for letting us know! There are a few reasons you may be seeing ads on MSN. If you wouldn't mind reaching out to us at help@getadblock.com, we'd be happy to help troubleshoot.
Error, sorry
I recently put up a negative review here. This was an error, it was aimed at TotalAdBlock and TotalAV - not AdBlock. Apologies.
November 3, 2021
Unprompted review
Reply from AdBlock
Thanks for editing your review, we really appreciate it! It's hard to keep up with the reviews we get for Total Adblock. If you'd like to try AdBlock out, you can download it at getadblock.com!
AdBlock is great and definitely NOT Total AdBlock
It's unfortunate to see so many naïve people leaving reviews for Total AdBlock here, when the actual AdBlock program is so great. I've used the real AdBlock for close to a decade now, and recently signed up for their VPN beta as well. The AdBlock team has always made a great product for free, and only ever asked for the occasional donation. Keep up the good work and down with Total AdBlock!
October 29, 2021
Unprompted review
Two advert blockers with very similar names
I'm so glad I didn't install Total Adblock. I had assumed it was an updated version of Adblock, obviously not, going by posters' comments.
I've had the normal Adblock for years, it's brilliant and blocks adverts in all sites I'm able to use it in.
September 16, 2021
Unprompted review
Reply from AdBlock
Thanks for the review, Gerry! We've been getting a lot of negative reviews for Total Adblock, unfortunately, but as you've correctly noted we're not affiliated with them in any way.
Best of luck with AdBlock, and let us know if you ever run into any problems!
Advertising costs
Blocking online ads and trackers has the added benefit of conserving bandwidth and battery life, boosting website response times, and generally improving the overall user experience. So using an Adblocker not only protects my device but also provides a better overall user experience and saves on my 4G data usage, which I pay for, NOT the advertising companies, until they start paying towards my monthly data usage they can go and do one. Last word... Adclear (the one I use) is totally free.
August 7, 2021
Unprompted review
Total Adblock is NOT Adblock!
MY ORIGINAL REVIEW - WHICH HAD ONE STAR
I have always used adblock - i.e. the free version - and on line negative reviews have deterred me from paying to upgrade to Total Adblock. However, the invitation to upgrade persistently pops up on my screen and in very intrusive places where it blocks out parts of the page I am trying to view! I can close the ad down, but seconds later it just pops back up again. How ironic and irritating is this!!
And why do their ads still claim a five star excellent rating on Trustpilot??
MY REVISED REVIEW - HENCE NOW FIVE STARS
As I said, I have always use Adblock, but I bought a new PC and THOUGHT that I had downloaded Adblock again - hence my original review. Adblock replied promptly, helpfully and with great tolerance (see below) and I shall now download the CORRECT application.
My sincere apologies, appreciation and respect to Adblock.
July 12, 2021
Unprompted review
Reply from AdBlock
Hi! We're not affiliated with Total Adblock in anyway, but unfortunately we receive a lot of their negative reviews. To install AdBlock (and ensure you're not installing an ad blocker with a similar name), make sure you download it directly from our website: getadblock.com. (Please consider removing your review, as this is for another product developed by a separate company. Thank you!)
Update: Thanks so much for your kind words and for the edited review! If there's ever anything we can help with, please don't hesitate to reach out to our support team at help@getadblock.com.
Reply from AdBlock
Hello! We're sorry to hear you're having trouble with AdBlock. Typically if something isn't working, we can help troubleshoot and solve the problem. Please feel free to reach out to us at help@getadblock.com if we can help!
it works smoothly for me
May 30, 2021
Unprompted review
This software does not function at all
This software does not function at all, I have more ads on my feed now. It used to work wonderfully.
April 19, 2021
Unprompted review
Reply from AdBlock
Hi there! AdBlock is still working as normal for all users, so there's likely something else going on. If you need some technical assistance, please reach out to us at help@getadblock.com!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.