The consultation was easy to complete and delivery was prompt. Very smooth experience overall.

What Customer Service :( - remains to be seen if the the item actually works, but the left hand doesnt know what the right hand is doing, and its not the cheapest on the market, I would use another company next time, not worth the hassle.

Avoid at all costs. Sent a Mounjaro parcel out, it got stopped by DPD and returned to Get a drip for "unknown reasons"
Get a drip keep advising it's with DPD and for me to travel 2 hours to collect when tracking shows DPD have returned it. There are no signs of the parcel, no refund. My bank have agreed with my evidence straight away and agree a chargeback of my £219 is appropriate.

Use other online pharmacies for Mounjaro if you are looking at it, get a drip is not professional.

Order number 36344

Update 11/03 - Get a drip have emailed me to say that they wont be sending out a replacement. They have said DPD wont continue with the claim so its not their fault. I am now £219 out of pocket and no medication.

I am not even sure now an order was sent out. No evidence has been provided of this. Total scam company, avoid!

Everything worked as expected from consultation to delivery.

Terrible customer service , delayed delivery, no support over the phone. Run as far as you can!

WORST COMPANY I HAVE EVER DEALT WITH, TRYING TO GET THIS REVIEW REMOVED, MY COMPLAINT IS TRUE LEGITIMATE AND TOOK AN OFFICIAL LETTER TO THEM TO SAY I WAS GOING TO RAISE THE COMPLAINT WITH THE CARE COMMISSION, TRADING STANDARDS, THE CITIZENS ADVICE BUREAU, GOT A REFUND WITHIN DAYS OF THIS, (I CAN PROVIDE DETAIL TO OTHERS IF YOU NEED IT) - THIS DOESNT MAKE MY COMPLAINT FALSE OR GO AWAY, WHEN YOU MAKE A CUSTOMER THIS UNHAPPY AND I WOULDNT HAVE OR SHOULDN'T HAVE NEEDED TO GO TO THESE LEVELS TO GET A RESOLUTION, THIS IS THE RESULT AND ITS A LEGITIMATE COMPLAINT I CAN POST YOUR ULTIMATE REPLY IF IT HELPS - Per your reply, the chargeback was cancelled you have told me the refund has been done 6 times and to wait 5/7 days for the refund to be done, i have asked for the reference number more than 6 times and been told you will get it to me, including today, i have been told you are escalating this, you know all of this so this is yet again another excuse, just refund me or give me the appropriate no to check with my bank, have you even read the emails, its disgraceful!!!!! AVOID AT ALL COSTS - They dont even deserve 1 star - Order cancelled 16th January and im still waiting on a refund £259, I have been sent round in circles by their terrible customer services, still waiting on the payment reference no to further query with my bank, no answer. I am honestly thinking there is fraud going on with this company as how hard is it to provide a ref no and way too long to wait for a refund - AVOID AT ALL COSTS

Bought the product beginning january had it delivered left at the door for everyone to see no one home when i checked email saying its been delivered i checked not there contacted them explaining i not recieved it they pretty much told me i was to chase the courier , i chased yes they left it obviously some one stole it courier a well known one delivery orders are that it must be delivered with photo proof to household member now im £129 out of pocket as both companies fobbing me off as who should refund me since then ive had ring doorbell installed so I HAVE VIDEO EVIDENCE of any further deliveries case is still on going 2 months later ... as####es

The process was smooth and well organised. Happy with the service so far.

Very quick service

I was a bit worried after checked the reviews but they offered a very good price on weightloss treatment. I had no issue what so ever, received my well packed order within 5 working days. I also received regular updates and a time slot via email and text. Found them very straight forward and would happy to use them again :)

Easy consultation and quick delivery. Everything was clearly explained.

I am shocked by the lack of professional standards at Get A Drip. I have used Mounjaro for two years through other providers (MedExpress and Curate) who always conduct a clinical assessment and confirm the dose before dispensing. Get A Drip, however, operates like a reckless subscription box with zero medical oversight.
​Without any consultation to check my progress, side effects, or even asking if I wanted to stay on my current dose, they automatically deducted over £200 from my account for a 7.5mg pen and dispatched it while I was on holiday. Because they did not wait for my confirmation or provide a secure delivery window, the medication was left on my doorstep.
​This created two major issues:
​Breach of Privacy/GDPR: I did not want my neighbors to know I was on this medication. Their forced delivery meant I had to ask a neighbor to collect the package, compromising my private medical data and my right to confidentiality.
​Medical Safety: Because I couldn't tell my neighbor what was in the package, it was not refrigerated and sat outside for two days. When I asked the pharmacy to confirm if the medication was still safe or to provide a refund for their error, they refused to help.
​They seem more interested in taking money than patient safety or the law. Increasing a patient's dose without a review is dangerous, and their delivery process is a total violation of medical privacy. Avoid this company at all costs.

took almost a week to arrive

Always double check if you are on the right dose and suggest what is better for you. Quick delivery

Felt valued

This place is a joke keep giving me the run around stay clear of this place guys you will get ignored and fobbed of and as for you get a drip don't even bother replying to say ur dealing with this offline ur full of rubish over a month and still no order received or full refund you guys are a joke.

Great welcome discount
easy process
Quick delivery
No hassle

The consultation itself was straightforward and efficient - no complaints there. Unfortunately, everything that follows moves at the speed of continental drift.
Let’s start with the upload portal. It desperately needs further development. You upload the requested evidence… and it politely asks you to upload it again, and again... Despite the document clearly sitting there. Instead of confirming a successful upload, it just lingers on “pending” with a cheerful little “re-upload” option, as if you’ve got nothing better to do. A simple “Upload successful” message would save a lot of unnecessary frustration.
Then comes the consultation review and approval stage- Painfully slow! And once you finally get approved (celebration is brief), you’re introduced to yet another sluggish phase: item dispatch. At this point, you start wondering if the warehouse is staffed entirely by sloths on tea break.
Would I recommend them? Honestly, no. The only reason they still have the upper hand is the first order discount price. If efficiency mattered as much as affordability, this experience would look very different.
Edit: I had given them 3 stars but that was far too generous! Their service is terrible. Its been radio silence for over 48hrs and am still waiting for a dispatch notification.

No response from customer service. My order has been At approved stage for 2 days. I understand if there was delays etc but no communication. I don’t think I will be staying with this provider . I’ve used a few and this has been the slowest/ worst by far