Getaerovac Reviews 

7
TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

7 reviews

5-star
4-star
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1-star

No history of asking for reviews

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2.9

All reviews

(7)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Solid customer support

Had an issue with the attatchment. the customer support sent me a new vac within days.

Strong suction too. highly recommend for moms with toddlers

October 26, 2025
Unprompted review
Rated 1 out of 5 stars

No customer service, Won’t Respond to Emails.

No customer service, no response from
company. I ordered a vacuum from them on December 9, 2024. The item arrived over a month later and I needed to return it. I contacted them on the email address listed on their website and never got a response. I sent four emails over three months and still haven’t received a response. I reported the purchase with my credit card company and they refunded my money. But still no contact from Aerovac. There’s no phone number listed to call anyone. Complete scam.

December 9, 2024
Unprompted review
Rated 1 out of 5 stars

Customer service is crappy and promises…

Customer service is crappy and promises are hollow. Just seems like a lie. Tried stopping the order and they ignored me. Tried to return it they ignored me, then said I could send it back and I’d have to pay shipping. Even when I tried stopping it a week before they sent it.

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

Scam product

Scam product. I ordered the vacuum a month ago. The company created a tracking label, but USPS never received the item. I have sent multiple emails to the company, and they only send back an auto response. This is 100% a scam, and there are plenty of Reddit threads about this. I have left negative comments on their Instagram along with other customers, and they just go in and delete them.

December 30, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE

DO NOT PURCHASE. Never received the product. Sent 3-4 emails, all unanswered. Definitely a SCAM! I will be leaving this review any place I can find a spot for it.

December 2, 2024
Unprompted review

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