So simple and got multiply removal companies to choose from and contact cor a further quotation and to discuss in more detail, what was required and needed from the company. And if they could meet my... See more
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Helpful,professional in allaspects. Nothing too much trouble. Everything I wanted they did and more. Two brilliant men,extremely polite and honest. By mistake I paid them too much and they told me ab... See more
CARDIFF MOVERS LIMITED REVIEW - Plates smashed and 1 mug that belonged to my LATE FATHER!!!. Cassettes in inch of water had to be thrown, box being left outside in rain. Glass stool cracked, 2 metal... See more
Company replied
I used Getamover.co.uk to find a removal company for my recent move, and the process was straightforward from start to finish. I filled in the details once and quickly received multiple quotes, wh... See more
Company replied
Company details
Written by the company
Our mission is to connect people and moving companies. With our advanced matching system and wide-reaching network, we save customers time and money on their move. As for moving companies, we offer the benefits of an all-in-one marketing solution to receive requests from customers actively looking for moving services. With more than 15 years of experience and an international team of experts, it is our goal to take the hassle out of moving.
Contact info
United Kingdom
- customerservice@getamover.co.uk
- getamover.co.uk
3.8
Great
106 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Useless
Useless. Claims to give you quotes but just collects your data to pass on to removal companies.Could have done that myself.
Waste of time and will doubtless now get spammed with calls and emails.
December 17, 2025
Unprompted review
Reply from Getamover
Hi Clive,
We are sorry to hear you are unhappy with how the service works.
When a quote request is submitted, the details are shared only with the removal companies shown on your results page and in your confirmation email. This is necessary so that they can contact you to provide a tailored quote. We take privacy seriously, and our process is explained in our Privacy Policy and Terms of Use.
The Getamover Team
ALL FAKE LEADS
ALL FAKE LEADS
THEY CHARGE EXTREME PRICES AND WHEN YOU WANT TO CANCEL THEY STILL CHARGE YOU FOR NON EXISTENT LEADS WHEN YOUR ACCOUNT IS CLOSED
PLEASE BE AWARE OF THIS COMPANY!!!!!!
November 18, 2025
Unprompted review
Reply from Getamover
Hi Taha,
I’m sorry to hear about your experience, but I need to clarify a few important points as your comments are not accurate.
We do not generate “fake leads”. All the requests we provide come from real consumers who actively submit a quote request for a potential move. What can happen in some cases is that the customer may not respond afterward or may decide not to proceed with the move but this does not mean the initial request is fake.
Regarding cancellations, it is also not correct that you continue being charged after closing your account. You are only charged for leads that have already been delivered while your account was active. There is no ongoing commitment, no hidden obligation, and no charges after cancellation.
We understand frustration can arise when expectations around conversion are not met, but it’s important to be clear on how the model works: we provide real quote requests, not guaranteed jobs.
If the service was not delivering real value, we would not have been operating for over 10 years, with more than 6,000 active companies using the platform and thousands of consumers successfully completing their moves.
That said, we’re always open to constructive feedback, but I wanted to make sure the facts are correctly represented.
They are thieves!
They are thieves!! They steal things from people and cheat! Be careful!!!
October 9, 2025
Unprompted review
Reply from Getamover
Hi Joshua,
We are sorry to hear about your experience.
Getamover connects customers with removal companies, but we expect all partners to communicate professionally and respectfully.
Please contact customerservice@getamover.co.uk with any details of the company involved so we can investigate and take appropriate action.
Thank you for raising this.
The Getamover Team
Avoid this company and GM-Movers.com
Avoid this company and GM-Movers.com (which apparently changed its name to Excellent Removals Ltd) - I strongly advise against them as well as using GM-Movers.com (now Excellent Removals Ltd).
GetAMover seems to be dispatching your details to other removal companies that are not properly vetted. I had the awful experience of being contacted by gm-movers.com through GetAMover.
Everything seemed fine at first, quick responses, and polite communication. But once they collected my items, communication stopped completely for four days. They ignored my emails and calls, and even the platform couldn’t reach them. I reported to the police as well as to Citizen Advice/ Trading Standards.
Later, they claimed my shipment weighed 60 kg more than I had measured but refused to provide proper proof, only sending a short video of a screen showing the weight. They wouldn’t deliver my belongings until I paid an extra £200, leaving me no choice.
Delivery took nearly a month, and when my items finally arrived, the boxes were wet, muddy, and damaged, with some furniture broken.
Their professionalism disappeared after collection, polite before, rude and unhelpful after. They took my belongings hostages until I pay extra money.
Dishonest, unreliable, and not worth the stress. Avoid them. They are a bunch of thieves !
September 25, 2025
Unprompted review
Reply from Getamover
Hi Saliha,
Thank you for taking the time to leave a review, and we’re sorry to hear things did not go as hoped.
Getamover is a comparison platform that helps customers connect with independent removal companies who can provide quotes for their move. The moving service itself is arranged and carried out by the company you decide to book with.
If there has been an issue with the move, the best step is to contact the removal company directly so they can address it. However, if you would like us to take a closer look, please email customerservice@getamover.co.uk with your details and we will do our best to assist.
The Getamover Team
Please do not order from this…
Please do not order from this website!!! They take your money and do not ship the items. I have tried to contact them 3 times with no response even though they say on their website that they aim to reply within one business day.
August 1, 2025
Unprompted review
Reply from Getamover
Hi Olivia,
Thank you for your feedback, and we’re sorry to hear about the situation you described.
Getamover is not a moving company. We connect customers with independent removal companies who provide quotes and carry out the move.
If you’d like us to look into this further, please contact customerservice@getamover.co.uk with your details.
The Getamover Team
Breach of gdpr and falcons advertising
Advertised as get 6 quotes in 2 minutes but actually it's taking your number and email to send to different companies. Breach of personal information description and false advertising. Had people calling me from 7am on Saturday when I just wanted to see approximate prices.
August 15, 2025
Unprompted review
Reply from Getamover
Hi,
Thank you for your feedback. We are sorry to hear the service was not what you expected.
Our platform is designed to connect customers with removal companies who can provide accurate quotes based on the specific details of each move. Because moving costs vary significantly, companies need to confirm requirements directly before giving a reliable price.
We understand this may not have been clear from your experience, and we appreciate you highlighting it.
If you would like us to cancel your request or remove your details, please contact customerservice@getamover.co.uk
The Getamover Team
Don’t use it’s a scam to get your data
August 13, 2025
Unprompted review
Reply from Getamover
Hi,
We are sorry to hear you are unhappy with how the service works.
When a quote request is submitted, the details are shared only with the removal companies shown on your results page and in your confirmation email. This is necessary so that they can contact you to provide a tailored quote. We take privacy seriously, and our process is explained in our Privacy Policy and Terms of Use.
The Getamover Team
Reply from Getamover
Hi Jo,
Thank you for your review. We are happy to know that our platform helped make your move easier.
The Getamover Team
These people are thief’s
These people are thief’s
Scam stay away
A lot of nonsense emails and at the end a bill of £500 for emails
June 18, 2025
Unprompted review
Reply from Getamover
Hi Gerti,
I’m sorry to hear that you feel this way, however I need to strongly disagree with the statements made in your review.
Your comments are not accurate and are, in fact, defamatory. We are not “thieves” and we do not operate in the way you are describing. If that were the case, we would not have been successfully working with thousands of companies in the removals industry for over 10 years.
Each quote request generated through the platform comes from a real consumer actively requesting estimates for a move. These leads carry a cost for the professionals receiving them, as clearly outlined in the Terms and Conditions accepted at the point of activation, after the free trial period.
In addition, every new user has the opportunity to test the service for free for one week before any charges apply, with full visibility of how the pricing model works.
We always welcome constructive feedback, but misleading statements like these do not reflect the reality of the service and are not helpful to other businesses evaluating the platform.
Came up with two companies who both…
Came up with two companies who both came and gave estimates as soon as I requested them.
June 13, 2025
Unprompted review
Reply from Getamover
Hi Helen,
Thank you for your review. We are happy to hear that the Getamover platform worked well for you and helped you find what you needed.
The Getamover Team
I've tried too get through so they can…
I've tried too get through so they can email me a quote but no luck
May 27, 2025
Unprompted review
Reply from Getamover
Hi Kim
We are sorry to hear you have not been contacted.
Your request was matched with moving companies, and their contact details were sent in your confirmation email. If you have not heard from them yet, we recommend contacting them directly.
The Getamover Team
Was inundated with emails
Was inundated with emails, phone calls from so called removal companies who were nowhere near our address (different counties), were unable to give a price despite giving Getamover size of our house etc. Would not recommend, complete waste of time
May 19, 2025
Unprompted review
Reply from Getamover
Hi Frances,
We are sorry to hear about your experience.
Getamover connects customers with removal companies, but we expect all partners to communicate professionally and respectfully.
Please contact customerservice@getamover.co.uk with any details of the company involved so we can investigate and take appropriate action.
Thank you for raising this.
The Getamover Team
Found mover very quickly
May 16, 2025
Unprompted review
Reply from Getamover
Hi Chrissie,
Thank you for sharing your experience. We are so pleased we could help make moving feel that bit simpler.
That is always our goal at Getamover.
The Getamover Team
Ansked a sh*load of information to…
Ansked a sh*load of information to collect my data and then inform me that there are no movers even though it had all necessary moving information. Not cook
April 22, 2025
Unprompted review
Reply from Getamover
Hello Charles,
We are sorry for any inconvenience you faced using our website.
Although we are constantly working on bringing more moving companies onto our platform, it seems we don't have coverage in your area yet. Our expansion is ongoing, and your feedback is invaluable in enhancing the experience for all our users.
Thank you for sharing this with us.
The Getamover Team
This service is really good
This service is really good, I was contacted by multiple moving companies within a short time of searching and I was able to secure a mover within a couple of hours
March 31, 2025
Unprompted review
Reply from Getamover
Hi Jayashree,
Hearing that you had a smooth and successful experience means a great deal to us. At Getamover, we are committed to making the moving journey easier and less stressful for our customers.
Thank you for taking the time to share your feedback and for trusting us to be part of your move.
The Getamover Team
This is a scam
This is a scam. Got contacted by a Jolene Porter and paid £580 for the delivery for a baby grand piano which has turned out to be total fraud! The bank is now trying to get my money back. Watch out for emails from GETAMOVER and from a Jolene Porter and a Kerri Dunn. It seems they have been operating since May 2023 and no one or the banks have not yet shut this scam down!!
April 1, 2025
Unprompted review
Reply from Getamover
"Hi,
Thank you for your feedback. We are sorry to hear that you did not have the greatest experience.
Getamover connects customers with independent removal companies who provide quotes and carry out the moving service. As the move itself is handled by the company you book with, they are responsible for the service provided.
If you’d like us to look into this further, please contact customerservice@getamover.co.uk.
The Getamover Team
Without them I would not have known…
Without them I would not have known about TT Removals, who were horrendous. Moving is stressful and especially if you have an aggressive intimidating bullying removals service, and all thanks to Getamover. This has been updated to reply to Getamover 29th April 2026 It took you over 365 days to tell me to 'contact the company'—the same company I already told you was aggressive and intimidating. If your comparison site can’t filter out rogue movers or respond to complaints in under a year, what exactly is your service providing? Total lack of accountability and an even slower response time.
After a year of silence, this generic response is essentially a neon sign saying, 'We don’t actually read these, but our SEO manager told us we need to improve our response rate.'
Fortunately, unlike your customer service department, I have actually managed to move on from that miserable encounter. I suggest you do the same—perhaps start by updating your response templates to something faster than 'once per leap year.
March 25, 2025
Unprompted review
Reply from Getamover
Hi Rose,
Thank you for taking the time to leave a review, and we’re sorry to hear things did not go as hoped.
Getamover is a comparison platform that helps customers connect with independent removal companies who can provide quotes for their move. The moving service itself is arranged and carried out by the company you decide to book with.
If there has been an issue with the move, the best step is to contact the removal company directly so they can address it. However, if you would like us to take a closer look, please email customerservice@getamover.co.uk with your details and we will do our best to assist.
The Getamover Team
Worth using
Within the hour I had several legitimate quotes. Most slightly on the higher side, but still loads to choose from, so I found someone quickly who was within my budget and still of a high standard.
February 6, 2025
Unprompted review
The moving platform everyone should use
As soon as I posted the need to move, I immediately got in touch with various providers without any wait which saved me the hustle of waiting and looking
February 1, 2025
Unprompted review
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