AnswerMate Reviews 

4
TrustScore 4 out of 5

4.0

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  1. Software Company

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AnswerMate is an AI receptionist built specifically for busy trades businesses that can’t always answer the phone while they’re working. Whether you’re on site, driving between jobs, speaking with another customer or finished for the day, AnswerMate can answer your incoming calls 24/7 so potential customers aren’t left going to voicemail or calling the next business. When a customer calls, AnswerMate answers professionally, speaks naturally with the caller and collects the important information you need. This can include their name, phone number, job type, description of the work required, location or postcode, urgency and any additional notes. The details are then sent directly to your phone by SMS, giving you everything you need to call the customer back and win the job. AnswerMate is designed to be simple to set up and use. You can keep your existing business number, there’s no complicated software to learn, and your AI receptionist can be ready in around five minutes. We work with trades including plumbers, electricians, heating engineers, builders, landscapers, carpenters, handymen, bathroom fitters and other service-based businesses where answering every call can make the difference between winning and losing a job. Our goal is simple: help tradespeople spend less time worrying about missed calls and more time doing the work they’re good at. Every call answered. Every job captured.


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4.0

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TrustScore 4 out of 5

4 reviews

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4.0

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4 reviews in the last 12 months

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Rated 5 out of 5 stars

Answer mate has given me my time back…

Answer mate has given me my time back ten times over. When I don’t want to be stuck on phone calls or want time with the family I can rely on answer mate to cover my calls. They work close with my business to tailor my needs and I get solid summarises on potential job offers. Highly recommend!

August 11, 2026
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