GetawayDealz.com Reviews 524

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 1 out of 5 stars

Advertised One location, but wanted to book for another location due to the location I picked the dates for being overbooked. I expressed my dissatisfaction with the false advertisement because I was... See more

Rated 5 out of 5 stars

I felt very comfortable from the beginning w this being a real deal. Nothing was hidden. It is exactly what they say. We actually wanted to buy the condo but for our travel job it wasn’t in the right... See more

Rated 5 out of 5 stars

It’s truly an amazing place to escape for few days or actually have a vacation with your love ones. One thing that I would say that should improve better is when giving the extended hours to the clien... See more

Rated 5 out of 5 stars

First of all the treatment we received from everyone on site at the Smoky Mountains resort was top-notch. We don't have one negative thing to say. We actually bought a time share right on top of the m... See more

Company details

  1. Travel Agency

Written by the company

GetawayDealz.com is a leading provider of highly discounted vacation deals to some of the most popular destinations in North America, Mexico, Asia, and the Caribbean. We are able to provide these highly discounted vacation deals in exchange for guests agreeing to attend a 90-120 minute sales presentation of our resort partner's vacation ownership programs and products. We believe that if we offer the best deals and service, we can continue to build upon the success we have enjoyed since founding the company in 2010. We look forward to serving you and helping you to book your dream vacation.


Contact info

3.9

Great

TrustScore 4 out of 5

524 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 64% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

I took a chance on a great deal that…

I took a chance on a great deal that could have had a lot of hidden costs but it was not. Thank you for the refreshing transparency.

December 13, 2019
Unprompted review
GetawayDealz.com logo

Reply from GetawayDealz.com

You're more than welcome Kelley! That's what we believe in and that's what you deserve. Thank you for your feedback.

Rated 5 out of 5 stars

They showed me a great time

They showed me a great time, and in turn I was able to buy a 2br2ba condo timeshare

December 13, 2019
Unprompted review
GetawayDealz.com logo

Reply from GetawayDealz.com

So awesome Amber!! Enjoy your new timeshare!

Rated 1 out of 5 stars

This place was absolutely disgusting I…

This place was absolutely disgusting I went out and bought my own cleaning supplies and we only ended up staying for one night because of how bad our room was we had to go out and get a new hotel for the last three nights we were there.

December 11, 2019
Unprompted review
Rated 3 out of 5 stars

The customer service was wonderful with…

The customer service was wonderful with getaway deals. Unfortunately the property stay was not. Our room had
many pieces of furniture that needed dusting and most of the amenities were very out dated. Truly not appealing, ideally not a great way to market your product at all to others.

November 19, 2019
Unprompted review
Rated 5 out of 5 stars

The best decision I made was to use…

The best decision I made was to use getaway Dealz. However, I personally should’ve chose a different package then the one for universal studios tickets as I took my child with me which was too short for the rides

November 10, 2019
Unprompted review
GetawayDealz.com logo

Reply from GetawayDealz.com

We're so glad you had a great experience Tiffany. Thanks for taking the time to leave this review! Sorry to hear that you were not able to enjoy Universal Studios due to your child's height. Please let us know if we can be of assistance in the future, and let your friends and family know about our great deals!

Rated 5 out of 5 stars

Our 39 year anniversary getaway

The resort was nice. The price was even better.

November 5, 2019
Unprompted review
GetawayDealz.com logo

Reply from GetawayDealz.com

We're so glad you enjoyed your stay at the Westgate Town Center Resort & Spa, Mary Lou. Happy Anniversary! Thanks so much for taking the time to leave us your feedback. If we can be of further assistance to you or your family at any point in the future, please let us know: 888-541-5714.

Rated 4 out of 5 stars

I love the resort but they don’t…

My review it’s for wetsgate not for melody she is excellent I love the resort but they don’t explain about how much cost the person who is give me oportunity to go she is really nice her name Star m she is good iam mád when I go there to the resort we have to wait and never call me to show me the benefits to buy a timeshare

October 31, 2019
Unprompted review
Rated 4 out of 5 stars

Great vacation!

The hotel, and all amenities were great, and JUST what was promised!
The room was outstanding, and we loved the quick walk to the hot tub at night!
The "90 minute" presentation lasted well over 2 hours, but all's worth it for the Wonderful stay and theme park tickets we received in turn!
Thank you for the opportunity!

October 29, 2019
Unprompted review
GetawayDealz.com logo

Reply from GetawayDealz.com

Hello Melanie,
We're so glad you enjoyed your stay at the Westgate Lakes Resort & Spa. We appreciate you taking the time to leave us your feedback. If we can be of further assistance to you or your family at any point in the future, please let us know: 888-541-5714.

Rated 4 out of 5 stars

The only thing I did not like is the …

The only thing I did not like is the Employs Throwing rocks at the birds in the pond and the manager at The miniature golf was standing there said they did not Throw the rocks at the bird they were seeing who can through the farthest And also there was a leak on the slaying glass door whenever it rain (but 6 times) it was pooring in we told the front desk numerous times and no came Except one time a cleaning lady came to mop it up but the other 5 times we had to use our towels nice water park and deals for the other parks in the area

October 29, 2019
Unprompted review
Rated 5 out of 5 stars

All good!

All good! We enjoyed our stay!

October 27, 2019
Unprompted review
GetawayDealz.com logo

Reply from GetawayDealz.com

Awesome! Thanks for sharing Cristen!

Rated 2 out of 5 stars

No pool

The hotel room was nice, yet there was no pool on the premises. You had to walk or drive to another complex that was several blocks away in order to go to a pool.

October 25, 2019
Unprompted review
Rated 1 out of 5 stars

We were put at a hotel 35 minutes away…

We were put at a hotel 35 minutes away from the timeshare resort. Once at the time share presentation for Westgate. We were told we had to eat at their buffet and they were allotted and extra 30 minutes on top of the minimum 90 minute tour. Per Get away dealz contract
it states the completion of a 90 minute tour. Westgate had us there 3.5 hours and threatened to not sign our waiver for the hotel if we didn't stay unit they were done with us. The Westgate staff is extremely rude. Plus they try to sell you a 4 bedroom unit for $135000.00. I then laughed at them and demanded to be done. I will never go to another timeshare presentation for Westgate nor will I be purchasing from Westgate.

October 24, 2019
Unprompted review
GetawayDealz.com logo

Reply from GetawayDealz.com

Hi Tammy. Sorry to hear you were not happy with your experience. We do offer many different lodging options, and we typically book the one you selected and called us to book. The sales presentation is designed to be 90 minutes long. We do tell all of our guests that, and that is all that you are obligated to. That is why we provide this to you in writing. We certainly respect your decision to not sign up with Westgate, and as we tell our guests, no one is obligated to. We hope you did enjoy the getaway we were able to provide you at a fraction of the cost in spite of your displeasure with the presentation.

Sincerely,
The GetawayDealz Team

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