getboomba.com Reviews 175

TrustScore 2.5 out of 5

2.5

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the customer service, finding it unresponsive and unhelpful, often leading to unresolved issues with orders and returns. Customers frequently reported that the products were ineffective, particularly for larger breast sizes, and did not perform as advertised, failing to stick or provide adequate support. Additionally, many found the products to be overpriced, especially given their perceived lack of quality and functionality. Some people were dissatisfied with the company's return policy, which often prevented returns if the product box had been opened, even if the item was unused or faulty. Reviewers also mentioned long shipping times and receiving products that were not fit for purpose. Conversely, a small portion of people were satisfied with the product's quality and effectiveness, finding them to be a good solution for their needs, and praised the customer service for being helpful and attentive in certain situations.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. While some customers praise the product, calling it... See more

Quality

People report ambiguous experiences with product quality. Many consumers praise the products, describing them... See more

Price

Reviewers highlight negative aspects of price, consistently expressing that the products are extremely... See more

Customer service

Consumers express significant dissatisfaction with customer service. Many reviewers describe the service as... See more

Order

Customers consistently note ambiguous experiences with order. Some reviewers report quick shipping and good... See more

Based on these reviews

Rated 3 out of 5 stars

Barely a passing grade, and it has nothing to do with their product. I would say a solid 2.5 but I'll round it up to 3 stars. Boomba's products are great as far as my experience has been. Un... See more

Rated 1 out of 5 stars

This bra does NOTHING but cover nips. I am a 34b and purchased for bachelorette and wedding dress. I followed instructions to a “t” and spent a good bit of time trying several positionings. It’s extre... See more

Rated 1 out of 5 stars

The package was annoyingly left outside, and I wasn't notified of delivery so didn't know it was there until days after... and the package had then gone. The most frustrating thing is that t... See more

Rated 1 out of 5 stars

After sales service diabolical. Think you're buying from an Australian company, not so. Unresolved returns issue since April 2025. Had to pay to return items to Hong Kong address even though company... See more


Company details


Contact info

2.5

Poor

TrustScore 2.5 out of 5

175 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Good service, clear information but sadly not the right fit

Be wary of reviews complaining about not being able to return. This is clearly stated by Boomba. If there is an issue with the product itself, fair enough but I bought from Boomba, knowing there was a risk that it wouldn't fit and if it didn't, I could not return it. People shouldn't read a return policy and expect a different result.

What I disliked....I ordered the biggest size of the invisible lift, which according to the size charts should have fit me. I could tell before I even took them out of the box that they would not fit. I reached out to Boomba and despite my order being completely untouched, apart from me opening the lid, they were unable to offer me a solution I was happy to proceed with. In fairness to Boomba, that is clearly stated on their website. They did make attempts to provide me with solutions but as their largest size did not fit me, there was nothing more to be done for me.

What I liked...The ordering process from Boomba was very easy, there is lots of informative information available to help with sizing and use of products as well as picking the right one. The shipping was as explained on the website - I ordered in the UK and it took approx. 9 working days. I had a query about my order and was very satisfied with the customer support process, they responded quickly and gave me the information I needed.

September 23, 2024
Unprompted review
Rated 1 out of 5 stars

I wish I had read the reviews before…

I wish I had read the reviews before wasting my money. I purposely did not remove the plastic in case they didn’t fit to return them only to find out they are not refundable. Even if not used or barely unpacked. It’s quite shocking that this is their policy as it should be made abundantly clear so people wouldn’t fall for it. They don’t fit they don’t lift and look awful with everything I tried. I would urge everyone to avoid wasting their money as I wish I had not wasted mine.

September 20, 2024
Unprompted review
Rated 1 out of 5 stars

So much worse than no bra

They look awful! Don’t waste your money.

I read the directions and spent 45 minutes trying to make them work on different tops. I tried backless, strapless and halter. One cotton, one suede and one silk.

They made the clothes lumpy and you can see the triangle outline. They don’t lift my boobs and they look worse than when I just let them hang.

Worst is their no refund policy. I urge you to not waste your money.

September 19, 2024
Unprompted review
Rated 1 out of 5 stars

I placed an order on 8/1 and today is…

I placed an order on 8/1 and today is 9/1 and I have not received the product. I have contacted customer service twice and received the same transit status both times. I would not recommend if you need your item within the month.
I will provide a review on the product, if it ever comes.

September 1, 2024
Unprompted review
Rated 1 out of 5 stars

They are disgusting

They are disgusting! They keep emailing me on my socials asking to ‘collaborate’ with them in exchange for free product. They attached the whole brief and selling points. First of all - if I never replied it means I’m not interested, therefore such spamming behaviour is just pathetic. Secondly, if you attach a brief and want someone to work for you - you are supposed to PAY THEM. Not offer free useless product. And third - trust pilot specified under this company that they’ve deleted a lot of fake reviews. They have 0 ethic morals and product is cheap - think before purchasing from such company.

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

I’m a mature lady who hasn’t used…

I’m a mature lady who hasn’t used anything like this before, and the customer service was really patient and helpful. I can’t believe they can hold me up! Recommended to several of my friends and they seem to enjoy them as well.

August 21, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible, money rip off. Doesn't stick after the first use.

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

They are really sticky and

They are really sticky and, very light!! ✨✨✨
though the double adhesive ones is not good for plain white t's, they work well with my other structured tops, gives me the support and cleavage i want! ❤❤❤

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

Their inserts were amazing

Their inserts were amazing! I got the ultra boost inserts since I needed to attend a swimming party for my bikini
"a girls gotta have some tatta's" >.<

I was a little worried about the timeframe but the CS team was so nice for checking the delivery date for me and letting me know if it was gonna get here!

July 26, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible product and even worse…

Terrible product and even worse customer care. Please do not waste your hard earned money on this product. This company is basically collecting money off people for garbage in return. It’s horrible that they are allowed to be in business.

July 17, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM BOOMBA

DO NOT BUY FROM BOOMBA - if you do & there are any issues, they will give you the run-around for weeks trying to get you to give up from getting a refund from their horrible products. The adhesive starts melting & turns to goop coming off the inserts within a half hour. And even though I had pics to prove this, they tell you to "use warm water to put the adhesive back on" which doesn't work nor could I trust wearing them out after that- totally useless AI responses wanting you to pay about $50CND to reship (& destroy them in photos prior lol) not sure why I would trust paying more again to receive more defective product. Not to mention the sizing recommendations are totally wrong, & the clip versions comes unclasped, so despite the adhesive issue they didn't fit properly anyways. This was not at all worth the money, nor the hassle through many emails that led no where.

July 4, 2024
Unprompted review
Rated 2 out of 5 stars

Product is okay

Product is okay, does its job but nothing special.

My review is based on brand interaction. They don’t handle complaints or feedback well, which is not a good look on the brand. I had commented ONE complaint in regard to newsletter spam, and the fact it continued after I had unsubscribed. Instead of addressing the concern they blocked me on social media.

So beware if you sign up to the database, be prepared for up to 20 emails in your inbox a day and around peak sales periods, followed by petty actions when you raise it as an issue.

Will no longer be supporting them anymore.

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

I double ordered and did not notice…

I double ordered and did not notice until I checked out. After I sent an email, the customer service replied promptly to confirm and was able to help me cancel one of the double ordered items right away and refund it back to my card. I really appreciated how fast they handled the situation. I just got my package today and was pleasantly surprised with the quality and packaging.

July 17, 2024
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. Do not buy from them. It’s just a waste of time and money. It’s not cheap either look at the photos that I will attach because this is what happened and I didn’t even get to wear it. I contacted customer support and all they said is that I hope you understand, but your top is not compatible With the item. I just tried this on and this is what happened and there is no resolution so don’t waste your time.

July 18, 2024
Unprompted review

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