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GetCOC Reviews 319

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers praise the service for its efficiency, speed, and reliability, often highlighting quick response times and helpful communication. People frequently mention receiving their Certificates of Conformity (CoC) in a timely manner, sometimes even earlier than expected, and appreciate the option of receiving a digital copy first. The ordering process is often described as easy and straightforward, with many consumers expressing satisfaction with the overall experience. However, some people were dissatisfied with the delivery times, noting that their orders took much longer than promised or expected, with some experiencing delays of several weeks or even months. A few other people also encountered issues with the documents provided, leading to rejection by authorities. There were also instances where customers reported a lack of communication or unresponsiveness from the company when issues arose, and some customers experienced issues with document delivery.

What people talk about most

Service

Customers had ambiguous experiences with service. Many reviewers praised the service as quick, efficient, and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While many customers praise fast delivery, quick... See more

Order

Clients share ambiguous opinions on order. Many customers found the ordering process easy, with fast delivery... See more

Response time

Reviewers mention ambiguous feedback about response times. Some customers experienced fast delivery, quick... See more

Product

Consumers have mixed experiences with the product. Some customers received their Certificate of Conformity... See more

Based on these reviews

Rated 4 out of 5 stars

I received my COC in time as advertised. The company also contacted me after just one day for additional info, so very responsive. I would have given 5 stars if it was easier to predict the timing of... See more

Rated 4 out of 5 stars

The website is well done and easy to use, the service is reliable, only the delivery of the CoC took a bit longer than expected (8 working days in total).

Company replied

Rated 5 out of 5 stars

I ordered two COC documents. The quick search always says it is available. One was unavailable (not EU compliant) found out after a few days but they refunded my money quickly for that document. Later... See more

Company replied

Rated 5 out of 5 stars

I bought my Opel Ampera in Netherland and brought it for myself to Spain and put it on spanish plate. In order to make an inspection spanish technical authorities asked me for CoC. When I made request... See more

Company replied


Company details

  1. Auto Market
  2. Certification Agency
  3. Driver and Vehicle Licensing Agency

Written by the company

Top #1 provider of authentic Certificate of Conformity (COC) in all EU and EEA. Order your COC in less than 5 minutes.

Best Price Guarantee

Order your COC and if you find a better price, we'll match it.

Order your COC and if you find a better price, we'll match it.
GetCOC is the leader provider of European Certificate of Conformity (COC).

Contact info

4.1

Great

TrustScore 4 out of 5

319 reviews

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Replied to 73% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fast and reliable

Fast and reliable, GetCOC keep me updated all the time and helped me with everything I needed( for example how to find the manufacturer plate on my car, made the process easy and without mistakes), I ask with urgency on 17 Feb, the digital one came Tuesday 24 feb and a day later the Physical copy.
Thanks to GetCoc work and fast process I could register the right CO2 emissions(124/155)and avoid paying a big amount that was unrealistic(500) for the type of car.
I would definitely contact in the Future if needed.

February 25, 2026
Unprompted review
Rated 3 out of 5 stars

Good Service, but Extensive Delay

The experience was fine and the customer service was available, but the entire process took well over a month. I submitted a request on the 1st of Dec and didn't receive a digital copy of my COC until the 5th of Jan. The actual physical copy came a week later. I understand that the holiday season played a role here, and I honestly don't know if the delay was on GetCOC's side, on the Manufacturer's side, or both. (GetCOC support informed me that the delay was "due to the current workload and holiday season").

Long story short: I got everything I needed and felt supported along the way, but it took much, much longer than the 4 days I was expecting.

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

Scam, Do not trust!

Ordered a COC on 29/10/2025, after multiple contacts they always reply with " we contacted the supplier this morning" it's funny because they always contacted them when I sent them an email. Almost 4 months later I sent an email demanding reimbursement and the cancellation of the service and they replied that it was at the final stage and cannot proceed to the cancellation. Don't trust this company.

February 11, 2026
Unprompted review
GetCOC logo

Reply from GetCOC

Dear Customer,

We sincerely apologise for the frustration caused by this delay.

We would like to clarify that Nissan has been experiencing significant delays with certain very old models, which is unfortunately the case with your vehicle.

Please be assured that we are in constant contact with them to finalise the document.

We are committed to making this right and we will issue a partial or full refund in compensation for the delay.

Thank you for your understanding.

Kind regards,
The GetCOC Team

Rated 5 out of 5 stars

Fast and easy COC for car import to France

I used GetCOC to obtain a Certificate of Conformity for importing my personal vehicle (Toyota Yaris) from Montenegro to France, and the whole experience was excellent.

The online request was very quick and easy to submit, with clear instructions at every step. Communication was efficient and professional, and everything went smoothly without any issues.

I first received the COC as a PDF by email, and shortly after, the original document arrived via UPS. The process was fast, clear, and completely stress-free.

I highly recommend GetCOC to anyone importing a vehicle into France.

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

2 months and no COC

Bought a COC for my Renault in November.
The COC was supposed to be ready by the 5th of December.
It's now almost February and I'm still waiting for it.
All they keep saying is that the COC is still being processed.

January 26, 2026
Unprompted review
GetCOC logo

Reply from GetCOC

Hello Maxime,

The COC for your specific model takes longer to process by Renault; this delay is not on our part.

Please write to info@getcoc.eu and we will provide you the latest update.

Thank you,
Customer Service

Rated 5 out of 5 stars

Mini cooper

It took a month to arrive. Long wait but I guess that's a minor issues not the website fault. At least it arrived!

January 11, 2026
Unprompted review
Rated 4 out of 5 stars

CoC VW

Document received. Unfortunately one week later as promissed although we used the premium package.
Communication has been good and service professional.

December 12, 2025
Unprompted review
GetCOC logo

Reply from GetCOC

Hi Jos,

We appreciate your feedback. In some cases, manufacturers require additional time to issue a COC for older vehicles, which is what occurred in your case.

We are happy to serve you again in the future,

Thank you,
Customer Care

Rated 5 out of 5 stars

Efficient and responsive service

A responsive, courteous and efficient service. After months of trying to deal with Fiat UK directly, GetCOC were able to obtain a certificate within a couple of weeks. The website is easy to use and I was kept informed of progress throughout.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Instant digital copy

The physical copy for my VW took 3 days(which is quick), but getting the PDF version by email 5 minutes after paymnet was the real lifesaver. Allowed me to fill out the online forms immediately 😀

January 6, 2026
Unprompted review

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